Feldco Windows Siding & Doors

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I would use them again.

It went very well. No complaints.

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OVERALL, I'M SATISFIED WITH THE FINISHED PRODUCT, BUT WOULD NOT HIRE THEM AGAIN FOR SEVERAL REASONS. FIRST, I WAS TOLD THAT THEY ONLY USED FELDCO EMPLOYEES, NO SUBS. THE CREW THAT INSTALLED THE SIDING WERE SUBS. SECOND, I WAS TOLD THE PROJECT WOULD TAKE TWO DAYS, IT TOOK 5 FIVE DAYS (WEATHER WAS BEAUTIFUL SO THAT WASN'T A FACTOR). THIRD, THERE WERE TOO MANY PEOPLE INVOLVED WHICH CAUSED A LOT OF MISCOMMUNICATION. I HAD A SALES GUY WHO GAVE THE ORDER TO A INSTALLATION MANAGER, WHO GAVE THE ORDER TO THE SUB-CONTRACTOR FOREMAN, WHO GAVE THE ORDERS TO HIS CREW. FOR EXAMPLE, I ASKED NUMEROUS TIMES FOR WINDOW TRIM TO BE FLUSH WITH THE SIDING AND IT WASN'T. SIDING PIECES THAT HAD TO BE CUT WERE JAGGED AND INSTALLED EXPOSED INSTEAD OF HIDDEN IN THE CORNER POSTS. I TOOK SEVERAL DAYS OFF TO OVERSEE THE WORK BEING DONE AFTER THAT.

THEY GAVE US A GREAT PRICE, MUCH LOWER THAN TWO OTHER COMPANIES. THEY SHOWED UP EARLY, GOT THE WORK DONE IN A DAY (A VERY HOT DAY!), AND DID A PRETTY GOOD JOB OF CLEANING UP EVERYTHING. THEY WERE VERY COURTEOUS AND CLEAN. THEY DIDN'T COMMUNICATE VERY MUCH SO I DIDN'T KNOW WHEN THEY WOULD BE IN EACH ROOM OR HOW LONG EVERYTHING WOULD TAKE, ETC. NOT A BIG DEAL.

THEY CAME WHEN THEY SAID THEY WOULD, PUT THE WINDOWS IN, AND CALLED TO FOLLOW-UP AFTER THE INSTALL. OVERALL A SUPERIOR EXPERIENCE. THE SALES REP WAS ALSO, VERY PROFESSIONAL.

THE SALESMAN WHO CAME OUT WAS VERY PROFESSIONAL. HE EXPLAINED VERY WELL THE DETAILS OF THE STRUCTURE OF THE WINDOWS AND WHAT NEEDED TO BE DONE TO INSTALL THE WINDOWS. I NEEDED NEW, CUSTOM FRAMES SO THIS WAS NOT JUST AN AVERAGE INSTALLATION. THEY CAME WHEN THEY SAID THEY WOULD. THE WINDOWS ARE BEAUTIFUL AND THERE HAVE BEEN NO LEAKS OR PROBLEMS. THEY WERE VERY CLEAN AND ORGANIZED. THEY WERE PRICEY, BUT YOU GET WHAT PAY FOR. I WILL BE USING THEM AGAIN IN AUGUST.

THE RECEPTIONIST, AFTER ASKING MY NAME AND NUMBER, THEN ASKED ME IF I HAD A HUSBAND LIVING AT THE SAME ADDRESS! THIS PUZZLED ME UNTIL SHE EXPLAINED THAT A SALESMAN WOULD NOT COME TO SEE ME WITHOUT MY HUSBAND PRESENT!! I EXPLAINED HE WAS A BUSY MAN AND RELIED UPON ME TO DEAL WITH THESE THINGS. SHE SAID THEY WOULD NOT COME OUT UNLESS HE WAS THERE. THIS IS 2004, THEY LOST THE SALE. I WENT WITH ANOTHER COMPANY, WHO WERE TERRIFIC.

THEY CAME OUT WHEN THEY SAID THEY WOULD, DID EVERYTHING IN ONE DAY LIKE THEY SAID THEY WOULD AND I THINK IT MADE A BIG DIFFERENCE IN OUR HEATING BILL AND THE HOUSE WAS A LOT LESS DRAFTY. ALSO, THEY CLEANED UP AFTER THEMSELVES.

FELDCO'S REPRESENTATIVE, SARKIS KARMANIAN, WAS VERY HELPFUL AND KNOWLEDGEABLE. HE SHOWED US THE FELDCO WINDOW IN A DEMO MODEL, WHICH WAS VERY GOOD. THE FOLLOW-UP WITH GETTING MEASUREMENTS WAS VERY PROMPT AND THEY INSTALLED THE WINDOWS AS SOON AS THEY ARRIVED. I AM LOOKING FORWARD TO HAVING MORE WINDOWS INSTALLED BY FELDCO.

THE MORE WINDOWS YOU BUY, THE LOWER THE PRICE. WE ALSO RECEIVED A PRICE BREAK AS WE ARE RETURN CUSTOMERS. WE HAD OUR OTHER HOUSE DONE WITH FELDCO WINDOWS.

PRICE IS LESS FOR REPEAT CUSTOMERS. THE MORE WINDOWS YOU BUY, THE LESS THE OVERALL COST.

GREAT PRICE, NICE WORKERS AND NO MESS. THEY REMOVED OLD WINDOWS AND SCREENS - IT TAKES 3 TO 4 WEEKS ONCE THE ORDER WAS PLACED; BUT OURS CAME IN 2 WEEKS TIME! WE GOT A GREAT PRICE - $350 EACH WINDOW, DOUBLE HUNG, LOW-E GAS. TOTAL $4,200.

THEY HAVE VERY NICE, HIGH QUALITY WINDOWS.