Seems to be a complete scam- work not done. Bill paid. No refund given. Was given what seems like an possible fraudulent excuse, and now Art's phone numbers seem to be disconnected.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$415
Loretta W.
07/2016
1.0
appliance repair
+ -1 more
unknown
Description of Work: Money was paid for stove parts and he did not return nor answer his phone I referred him to BBB but nothing came of it the Amount in question is$450.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Bhimla A.
11/2015
1.0
appliance repair
+ -1 more
He took the whole machine apart. He requested we pay ahead of time. It took him several weeks to fix it. When he was finally done and my son tried it, it was not working. On top of that the machine was in a closet and he had removed the doors and never put them back on. He left a mess. He never left us a receipt for the work done.
Description of Work: Called to have him fix the washing machine.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$515
Bhimla A.
11/2015
1.0
appliance repair
+ -1 more
He went to his condo, pulled out the closet door and took the washing machine apart. He called me and said he had to replace the parts costing $515.00. He wanted to be paid ahead of time so he could buy the parts. He sounded like an honest man. My son said that he seemed trustworthy. He went to my husband's office and collected a check for $515.00. My son said that he seemed trustworthy and we decided to go by his word. After that we had to call him several times and finally he came and fixed it (so he said). He never gave us a receipt or the receipt for buying the parts. Unfortunately my son did not try it while he was there. After he left, we realized he did not fix it and he never put back the closet door which he pulled out and made a big mess before he left. I would not advice anyone to call him. I think he just ripped us of $515.00 and wasted our time!
Description of Work: I called him to fix my son's washing machine in Chicago.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$515
Loretta W.
08/2015
1.0
appliance repair
+ -1 more
.
Description of Work: I hired them to repair a stove, and the man I was working with told me that he had to have an additional part and needed the money up front in order to get the part. I wrote him a check for $497.25, which he cashed. He then said he needed an additional $260 to get another part that was required. I refused to pay any more money up front since no work had been done yet. He said he would try to get the part first and then come back and do the work. He has not returned any of my calls since and still has my money. He gave me a receipt that said there was a 3 year guarantee and now I can not get ahold of him. I have sent him several letters and still have not gotten a response. I would never hire this company again.
Rating Category
Rating out of 5
$497.25
RENEE M.
08/2014
1.0
appliance repair
+ -1 more
They looked at the appliance and said they would order the part that costs $219. They could not find the part and gave me some excuses and said they would return my money. They have yet to return any money and I have called and spoke with them for the last three days. They keep telling me they will come but never show up. They also took a part from my toilet that they were going to order and I ended up ordering it myself.
Description of Work: I hired them to fix an appliance.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Heating and Air Conditioning
FAQ
Family First Appliance Repair is currently rated 1 overall out of 5.
No, Family First Appliance Repair does not offer free project estimates.
No, Family First Appliance Repair does not offer eco-friendly accreditations.
No, Family First Appliance Repair does not offer a senior discount.
No, Family First Appliance Repair does not offer emergency services.
No, Family First Appliance Repair does not offer warranties.