This is a service co. that does all of the work at our customer’s location. The office location is the loop so we can be almost any place in the city with in an hour when needed. I respond to emergency calls at any time, day or night and weekends. I have been doing this kind of work for 30 years, and have invented several security devices for residential doors and frames. Jobs done for insurance claims are done complete, that is including all repair or installation work and painting or varnishing of new material. All doors and frames are always architectural grade! Including locks and hinges! This includes the wood doors that are custom fit to each existing doorframe. All of the work is done by myself and a helper and we do not use any subcontractors except for an occasional painter. Email Address: doorguy6@aol.com
Business highlights
44 years of trusted experience
Emergency Services Offered
Services we offer
Specializing in repairing doors and door frames from break-ins and other emergency situations. Custom made door reinforcements for extra security.
Services we don't offer
Over head garage doors, glass store fronts, storm doors.
Description of Work: They installed a new door for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bek R.
03/2016
4.0
doors
 + -1 more
unknown
Description of Work: had no available times will call back in summer
Rating Category
Rating out of 5
Yes, I recommend this pro
Claire D.
09/2015
5.0
doors
 + -1 more
unknown
Description of Work: It was a pleasure working with Door Consultants. They were punctual, professional and above all else they fixed my problem and even improved it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DAVID F.
07/2015
5.0
doors
 + -1 more
unknown
Description of Work: Changed door hinges, and adjusted door closers. Very knowledgable. Prompt service. Would use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Bobbi K.
06/2014
5.0
doors
 + -1 more
See above.
Description of Work: On a journey to excellence, Door Consultants leads the way. Not only were my antique doors repaired and functioning correctly but also was the professionalism shown while the work was being done. Thanks to Meredith for recommending him; he was the highlight in removing my stress
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Elliott Y.
09/2013
1.0
doors
 + -1 more
See above
Description of Work: This company does not seem to be interested in helping customers with small jobs. I had a door handle break and was unable to locate a replacement. I e-mailed details of pictures back and forth with "Guy" who was at first helpful. However, he stopped responding altogether when it became clear the solution was not an easy fix. This company represents themselves as an honest company to assist in your time of need, yet it seems to be very much on their own terms. I expressed to Guy that I am unable to lock my back door until this is resolved and it did not seem to evoke a sense of urgency.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gary A.
06/2013
1.0
doors
 + -1 more
Nothing see above.
Description of Work: Nothing. Provider never returned call!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Catherine B.
11/2011
2.0
doors, woodworking
 + 0 more
Same as above!
Description of Work: I was in need of repair of my front door. When I orignally contacted this company I spoke with Walt and explained that my front door needed repair and needed to be reinstalled, since it had never been installed properly. All of the Angie's list reviews were excellent so they gave me confidence that they would do a great job. Unfortunately, I will never know. First I was asked to email the owner and was told that he would call me when he had time to set up an appointment to give me an estimate. A week went by and no phone call or visit. I emailed again and explained who I was an asked if Walt could come to my home and provide an estimate. I also said I needed to get the door repaired by the winter! Again another week went by and I heard nothing. So I called for a 2nd time. Walt told me he was busy but could come by this Sunday at 9AM. My husband and I waited for 3 hours and no visit or phone call. Very disappointing and unprofessional. If they did not have time to come by they could have called.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Kathleen V.
09/2011
4.0
doors, locksmith
 + 0 more
He did a great job!
Description of Work: He installed a new rear entry door for us. He also keyed both doors for us so we could open them with the same key.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,467
Sandra G.
05/2011
5.0
doors, locksmith
 + 0 more
See above.
Description of Work: We had a break in at one of the condo units. Lynn came out promptly to do emergency repairs - including door reinforcement and better lock installation. He did such a great job that 3 other unit owners had him upgrade their door locks and reinforce the doors as well. We also had him do the same for our entire basement. Additionally, he rehung our front door because the latch was not catching. He did a great job on all of the doors!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bryson E.
04/2011
5.0
doors, woodworking
 + 0 more
The door frame repaired was damaged near the strike pad. The locking mechanism was partially exposed and presented a safety concern. Mr. Ward was contacted in the morning and came to inspect the work a few hours later. He studied the problem and left stating that he may have a piece of heavy gauge metal made to correct the problem. He called back with a price and was given authorization. He returned with everything he needed to repair the damage and did a great job repairing the door frame, replacing the strike pad with one which allowed the door to lock more efficiently
Description of Work: A piece of metal was cut/forged to support a damaged door frame. The strike pad area was enforced and a new strike pad was installed. The door now lock more securely.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Debra W.
03/2011
5.0
doors
 + -1 more
My pantry door works better now than when we bought our townhouse four years ago! Hanging doors is an art and Mr. Ward took his time measuring and remeasuring to be sure everything would fit properly. His attention to detail is what makes him a craftsman. The job took less time than he anticipated, so he dropped his price to reflect that.
Description of Work: My 15-year old bi-fold pantry door came off the track and we couldn't fix it ourselves. Lynn Ward came the same day that I called him to look at the door and the track. His diagnosis was that this solid wood door was hung with lightweight hardware and he felt he could rehang it. He didn't know how long it might take to find the correct hardware, but he promised to get back to me as soon as possible. Within a week, he called to say he had located the heavier hardware and could come to fix it the next day, but that the door might have to be shaved at the bottom. His estimate for the work was $350 which I agreed to. He arrived this morning, exactly one week from his first visit accompanied by another person. He rolled all of his tools on a cart inside my kitchen and placed dropcloths everywhere. He removed the old track, cut the new track to fit and replaced the old hardware on the door before hanging it perfectly The door didn't need to be shaved and my kitchen was cleaned up the way he had found it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dianna S.
01/2011
5.0
doors
 + -1 more
The service request taken care of promptly and he arrived on time and all the work was described in detail before the job was begun. After completion, I was asked to inspect the work and if I had any questions. The clean up was immaculate and he was courteous and polite in every respect. There is no question in my mind which company I will contact for any and all future needs regarding this type of work. Door Consultants is an outstanding service provider.
Description of Work: Cracked door frame repair and re-hang.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
KIRSTEN E.
12/2010
5.0
doors
 + -1 more
I called Lynn to re-key some locks and fix a door that wasn't quite up to par. He came, surveyed the job and quickly e-mailed an estimate. I think I my small job may have fallen through the cracks a bit but when I e-mailed to follow up he came right out. Lynn and his helper did a fantastic job, were nice, professional, and efficient. I'd use them again in a heart beat. Thanks.
Description of Work: Re-Keyed locks, weather proofed doors, fixed storm door, replaced entry door hardware
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$470
Bina N.
09/2010
5.0
doors, metal restoration, woodworking
 + 1 more
If you are looking to do any custom-specialized door work, this is the guy to use. I come across very few people that know doors like he does. He cares about his work and it shows. There was an unusual set of doors that we had to install and he fabricated the hardware himself as they did not come with any originally. He is an old-fashioned, skilled worker. He won't leave unless he has it down right. Very reasonably priced and works on your schedule. It is a pleasure to work with him. I have never had a complaint, always on-time, and responsive.
Description of Work: They have done several jobs for us. Installed all the doors in our remodeled apartment. Also, hung all of the artwork. They are also working on caulking of our ceiling right now.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Finished Carpentry and Woodworking,
Locksmiths,
Metal Fabrication & Restoration,
Windows
FAQ
Door Consultants Inc is currently rated 4.7 overall out of 5.
Door Consultants Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Door Consultants Inc does not offer free project estimates.
Yes, Door Consultants Inc offers eco-friendly accreditations.
No, Door Consultants Inc does not offer a senior discount.
Yes, Door Consultants Inc offers emergency services.
Yes, Door Consultants Inc offers warranties.
Door Consultants Inc offers the following services: Specializing in repairing doors and door frames from break-ins and other emergency situations. Custom made door reinforcements for extra security.
Over head garage doors, glass store fronts, storm doors.