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Dependable Construction

Masonry, Chimney Repair, Roofing,

About us

Dependable Construction Company, Inc. specializes in work dealing with masonry restoration and construction, but we can help you with any project. If we aren't able to do the work, we can recommend a qualified contractor. When you work with Dependable Construction, you will work directly with the owner that started out as a laborer and progressed to tuckpointing and bricklaying. With over 30 years of experience, you can be sure you will be dealing with a qualified company. Sometimes you may have to wait a little longer to get the work done because we do not subcontract the work unless we absolutely have to. It will be worth the wait.

Business highlights

47 years of trusted experience

Services we offer

Tuck pointing, Masonry, Chimney Repair, Chimney Caps, Chimney liners, Pressure Washing, Glass Block, Roofing, General Remodeling, Cement work, Concrete Pouring & Repair, Siding, Windows, Plumbing & Sewer.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
8%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 118 reviews

Udai J.
07/2014
5.0
chimney repair, masonry, replacement windows
  + 1 more
Joe Baran has exceptional professionalism. He was honest about his scope of work, punctual, and responsive to my calls. Also, his pricing was better than 2 other bids I got for the project and he threw in a small area tuckpointing for free. I would definitely use his company again for future projects.
Description of Work: Repaired flashing on two windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Jeff C.
04/2014
5.0
roofing
  + -1 more
Dependable was prompt, friendly, and responsive. Joe is very trustworthy and easy to work with. Our roof leak issue seems to have been resolved.
Description of Work: Patched some parts of our roof to stop a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Noel F.
02/2014
3.0
masonry
  + -1 more
I wasn't very happy. They came at a time I didn't schedule and showed up unexpectedly. They came and did the work but didn't really spend the time they were suppose to. I wasn't happy how they handled everything and they didn't clean up after themselves. I felt it was poor professionalism and they did some work and patched it up a little bit but I wasn't happy overall.
Description of Work: I purchased a Big Deal for "$99 for Four Hours of Masonry Repair"

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Response from Dependable Construction
We did show up unexpectedly, but that was because I have spoken with the owner over the phone and he told me what he wanted to get done and he was very specific about it. He made it very clear that he did not want to go over the 4 man hours which was included in the deal. We also discussed about it being a small job and it was fine for us to come over and do it without scheduling. As far as the clean up goes we did clean up, as you can read in the other reviews what the customers have to say about our clean up (no customer ever said that the clean up was not satisfactory).

Robert R.
02/2014
1.0
masonry
  + -1 more
They never showed up and they never did the work. They took a while to respond to my phone calls and when they did respond they didn't show up when they told me they would show up. I received a refund.
Description of Work: I purchased a Big Deal coupon from Dependable Construction for masonry services.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dependable Construction
This individual has NEVER I repeat NEVER contacted me. I always respond to phone calls either same day or the next day. I always keep my appointments. Why did it take 2 years to write the review?

Cindy A.
01/2014
2.0
masonry
  + -1 more
When I called provider, the first thing he said was,"Is this about the deal?" like he didn't want anything to do with it. I told him, yes, but that I was using the deal to help me find a good tuckpointing service for my entire house, the first project being my brick and concrete front porch. He remained unenthusiastic, but eventually came to provide an estimate (when I was not around). He quoted me > $8,000.00 to tuckpoint the front porch, 5,000 higher than any other estimate. Clearly, he did not want the work.
Description of Work: I purchased a Big Deal from Dpendable Masonry - Last Chance: $99 for 4 hours of Masonry Repair!
Rating CategoryRating out of 5
$99

Response from Dependable Construction
I did ask the customer if she has purchased the deal but not in the manner that she claims, and yes my price was $5,000. higher but that was not only for the tuck pointing but also for rebuilding the front porch which it did need. The other estimates were for tuckpointing only. The customer was aware of this as we did discuss it. I never treated the customer as she claims. When I talked with her she said it would be okay if I looked at the job and then called her she never said that she wanted to be there when I looked at it.

Jeff C.
11/2013
5.0
chimney repair, glass block, masonry, roofing
  + 2 more
Joe and his crew were great. They were prompt, polite, and professional. I would recommend them, and would use them again.
Description of Work: Tuckpointed chimney, patched roof, replaced and repaired glass block windows,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Michael Z.
10/2013
5.0
chimney repair, masonry
  + 0 more
I called Dependable Construction Co., Inc. after using Angie's list to look for someone to do some minor tuckpointing on my house. I should have done this months ago as several contractors told me they couldn't get to me until next year, they were too busy as my job was pretty small. I left a voice mail at Dependable Construction and Joe, the owner returned my call the next morning. He apologized for the delay and explained he was very busy as the good weather window was closiing and many people wanted masonry work done before the winter closed in. He came out within a couple of days, confirmed I did need some tuckpointing, which I knew from looking at the brick beforehand. Two other contractors tried to sell me services I didn't need, such as chimney work and waterproofing the brick exterior of my home. Joe explained to me why I didn't need the other services done. His estimate seemed fair, especially compared to the other inflated ones and he seemed forthright, so I hired him a couple of days later. I sent in the contract with a $500 deposit and within 2 weeks his crew showed up, completed the work professionally with a minimal amount of disruption to my family and cleaned up after themselves quite well. I had to leave town the morning after the men completed the work and Joe told me not to worry about the remaining payment until I returned home, 4 days later. When I spoke to him after arriving back home I mentioned a couple of other minor joint repairs and he took care of them no charge, even though they weren't in the original contract. Joe was very easy to work with, did exactly what he said he would and had a very professional crew. I don't consider waiting 2 weeks a long wait at all to get the work done, especially in mid October. I give Dependable an A+ and would most definitely recommend them.
Description of Work: Tuckpointing on house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Nick P.
10/2013
5.0
chimney repair, masonry
  + 0 more
The bricks and the mortar in between were falling apart. The workers were very professional and detail oriented and really knew what they were doing. They came very well prepared and started early in the morning. They worked very diligently throughout the day and were done at 6:30 PM. I was very pleased with the way they cleaned up after themselves and even our neighbors noticed what a wonderful job they did on the chimney and the cleanup afterwards. The boss came and checked up on them to make sure that everything was going according to our agreement and I was very happy that he did. I would definitely recommend him to friends and relatives as well as other Angie's List members.
Description of Work: Rebuilt the chimney using new bricks and rebuilt three feet under the gutters as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Don M.
09/2013
4.0
masonry
  + -1 more
I did not use the vendor, but Angie's list will not allow me simply reply did not use.
Description of Work: I did not use the provider. Angie's list need to put in an edit to allow you the ability to decline responses for vendors that were not used or just selected for information.
Rating CategoryRating out of 5

Response from Dependable Construction
I do not recall ever dealing with this customer. I have checked my records very carefully and there are no records of ever dealing with this customer.

Jason D.
09/2013
4.0
chimney repair, masonry, roofing
  + 1 more
Everything was great, although the workers on the roof dropped a large portion of the chimney, which damaged the roof and they had to come back to repair the roof (they didn't tell me this happened, but instead my neighbor's showed me from their vantage point)...Dependable Construction did a good job in rectifying the issue.
Description of Work: Rebuilt Chimney and replaced 2 basement window sills (concrete)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,100

Response from Dependable Construction
Customer said we damaged the roof. The workers said they did not. I can’t say one way or the other; I did not go up to look at the roof before we did the work. Instead of having a long discussion with the owner we just removed the shingles and replaced dad wood, installed new tar paper and shingles.

George L.
08/2013
4.0
chimney repair, masonry, roofing
  + 1 more
Joe came out when promised, gave me a price the next day and his workers were on time, did a professional job and cleaned up afterwards. I would recommend them to anyone.
Description of Work: Replaced the roof on the house and garage, and rebuilt my chimney

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,300

Thomas L.
08/2013
5.0
masonry
  + -1 more
It went fine. I did end up paying a bit more, but they did a good job.
Description of Work: We purchased a Big Deal through Angie's List, $99 for 4 hours of Masonry Repair, for Dependable Construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stefanie M.
08/2013
2.0
masonry
  + -1 more
After speaking briefly with Joe regarding minor restoration work on a fractured stone window sill, at Joe's request I sent him information from a home inpsection report detailing the damage, along with pictures. Joe said that he would not come to the house to provide an estimate but would evaluate based on photographs. I thought this was fine as Dependable Construction was not the only company I contacted that preferred to provide an estimate using this approach. I do note, however, that other companies were more than happy to come by to provide an estimate. Three days later I received an email from Joe as follows: "We will not be bidding this job." I thanked Joe for taking a look at the materials and asked if there was a reason that Dependable Construction would not bid on the job. Eight days later I received an email from Joe as follows "WE WILL NOT BE DIDDING THIS JOB". I completely understand if Dependable Construction did not find this project suitable for its business. However, based solely on the interactions described above this company gets an extremely low grade from me and I'll be happy to work with someone else.
Description of Work: Responded to request for estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from Dependable Construction
What this customer said is not completely true. I NEVER NEVER TOLD HIM THAT I WOULD NOT GO OUT TO THE HOUSE TO PROVIDE AN ESTIMATE. I did tell him that if he sends the pictures I may be able to work off of them which he did. I did go by to look at the window sill and this was a job that we did not want to take on. So I responded to the customer that we will not be bidding on the job. It did not take us eight days to respond to the customer.

catherine K.
07/2013
5.0
roofing
  + -1 more
Very professional. Responded in a timely fashion with estimate. All communication via e-mail and telephone was superb.
Description of Work: Tuckpointing and roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

James M.
07/2013
3.0
masonry
  + -1 more
hard to tell how effective it was, but it was a major pain to remove the weather sealing. My expectation was that it would be easy to remove, but it was not.
Description of Work: interior weather sealing of windows

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Dependable Construction
I do not recall ever dealing with this customer. I have checked my records very carefully and there are no records of ever dealing with this customer. I think he simply posted his review under a wrong company. I am going to have to straighten this out with Angie's list.

MICHAEL C.
07/2013
5.0
masonry
  + -1 more
Split face cinder block needs to be sealed intermittently to prevent moisture leaking in. We are in the process of preparing our house for sale and wanted to be sure that the work done was done recently and well. The provider was prompt and efficient in coming to assess the job and prepare his bid, which we accepted. They arrived on time with four workers. and worked diligently for several days to complete the job. When we had a question about how the job was done and the cost for it, Dependable listened to our concerns and was very responsive in making honest and appropriate adjustments. We were pleased with their cooperativeness, flexibility, responsiveness and concern for making sure that they met our needs.
Description of Work: Tuck pointing, sealing split face cinder block, concrete step repair, power washing front steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

LINDA K.
06/2013
5.0
masonry
  + -1 more
Very professional and asked us questions along the way to make sure that we were satisfied or if anything needed additional attention. Work was done expertly and completely. Very satisfied.
Description of Work: Tuckpointed inside and outside of our brick home where work was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Chris H.
05/2013
5.0
masonry
  + -1 more
It went very well. He showed up on time and did the work that he promised. He is a very nice guy.
Description of Work: A variety of tuck pointing jobs around an apartment building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Shani H.
04/2013
1.0
masonry
  + -1 more
I bought the big deal thinking that they will actually come and give me 4 hours worth of masonry repair. Instead, they came to give me "an estimate" of several thousand dollars and reduced the equivalent of 4 hours... Ridiculous! I am not even sure that if I got a refund from Angie's list for the big deal I paid for...
Description of Work: I bought the big deal thinking that they will actually come and give me 4 hours worth of masonry repair. Instead, they came to give me "an estimate" of several thousand dollars and reduced the equivalent of 4 hours... Ridiculous! I am not even sure that if I got a refund from Angie's list for the big deal I paid for...

Rating CategoryRating out of 5
value
1.0

$100

Response from Dependable Construction
Customer called me & asked me to give her an estimate for work that needed to be done to her building. She also told me that she had the big deal coupon. That is exactly what I did. I am positive that the building was not built in 1999 it is possible that it was built in 1899. The building has been run down & needed a lot of work. She never told me she just wanted the 4 man hours.

Herb E.
03/2013
3.0
masonry
  + -1 more
I purchased an Angie's list Big Deal coupon for this service. In the past, every time I purchased a Big Deal coupon, the company involved has contacted me to schedule an appointment. Not sure if this is always the case. There was no real urgency to get the work done. I wasn't contacted by Dependable Construction, so about a month before the coupon expired I called them. I was told that I should have called sooner and they were very busy and probably could not get to me by the time the coupon expired. I never heard from them again. I received a refund from Angie's List.
Description of Work: Four hours of masonry repair.
Rating CategoryRating out of 5
$99

Response from Dependable Construction
When I agreed to do the deal with Angie’s list, I was instructed not to call the customers that have purchased the deal (I do not always know who purchased the deal) they said that the customer will call me at their convenience. I’m not sure I remember this customer but there was a customer in Willow Springs. The wife called me and asked me to look at the chimney which I did, I called her back with a price, and she said that her husband will be getting back to me. Months later I did receive a call from the husband. I probably did tell the customer that I would not be able to do the work before the deal expired but I have never told him that he should have called earlier and surely I did not tell him that I would not honor the deal he told me that he was going to think about it and he would call me back which he never did. I do not like to be pushy so I never called the customer, I was under the impression that he didn’t want to get the work done.

John M.
03/2013
5.0
glass block, masonry
  + 0 more
It was a good experience, it was very positive. Joe, the main guy there, was very responsive and very professional.
Description of Work: Dependable Construction put in glass blocks and re-flashed limestone cap on my entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

DARLENE R.
03/2013
1.0
masonry
  + -1 more
Badly. They don't know what they are doing.
Description of Work: I did not have them do the work because they told me they could not match the color of the new mortar to the existing mortar. Well, according to my architect, that is part of the job! There is tint designed for the purpose of getting the mortar the right color. This company demonstrated to me that they don't know what they are doing. I did not have them do the work, and I asked for my money back from the Big Deal.

Rating CategoryRating out of 5
professionalism
1.0

$99

Response from Dependable Construction
I never told this customer that we cannot match the mortar color. The customers home is at least 50 years old and the existing mortar color is natural. I know that they make different tint colors and we work with them every day. I told the customer that we can make the mortar in natural color but she will still see the difference because of the aging, I also pointed out to her various areas on her home where the mortar has aged differently. Her husband seemed to understand this. She told me that her son is an architect and he said that the mortar could be matched and that she is expecting a perfect color match. I told her that even if we have the mortar analyzed (which we can) she still will not get a 100% match because of the aging. It seemed very clear to me that she did not want to hear this.

Randy G.
01/2013
3.0
masonry
  + -1 more
It it basically $99 to give you a quote. I ended up getting the services done for several thousand dollars less than the quote I received.
Description of Work: Questionable Offer for $99.
Rating CategoryRating out of 5
$99

Response from Dependable Construction
Absolutely not true we have never charged a customer for a quote. If the customer had work done for thousands of dollars less, than the estimate or the proposal was not compared apples to apples.

Candace B.
01/2013
5.0
masonry
  + -1 more
Arrived early and started to work outside on tuck pointing the more smaller areas. The vent was a more extensive job and he needed more supplies so we rescheduled for a later date. Again, arrived on time and did an excellent job. Joe Baran also found where I have structural problems and gave me his honest opinion. I will also use his company once I get a complete evaluation.
Description of Work: Tuck pointed some problem areas and dug out an old exhaust vent and replaced with brick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GUILLERMO R.
12/2012
5.0
masonry
  + -1 more
Joe honored the Big Deal even though there was only one week left in the available "use" period. He was very forthright and stated that he was extremely busy and would call me when available. Since the job wasn't critical, I agreed. Several weeks later, he called back, told me he looked at my house and provided me a quote for the additional work to be accomplished. He gave me a date, was very punctual and completed the job to my satisfaction.
Description of Work: Repair the keystone above one of my windows and finished some masonry work around the basement window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

2343 W Nelson St, Chicago, IL 60618

http://www.dependablemasonry.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Masonry,
Chimney Repair,
Roofing,
Chimney Caps,
Glass Block,
Windows,
Tutoring,
Pressure Washing,
Gutters,
Siding,
General Remodeling

FAQ

Dependable Construction is currently rated 4.7 overall out of 5.
Dependable Construction accepts the following forms of payment: Check
Yes, Dependable Construction offers free project estimates.
No, Dependable Construction does not offer eco-friendly accreditations.
No, Dependable Construction does not offer a senior discount.
No, Dependable Construction does not offer emergency services.
Yes, Dependable Construction offers warranties.
Dependable Construction offers the following services: Tuck pointing, Masonry, Chimney Repair, Chimney Caps, Chimney liners, Pressure Washing, Glass Block, Roofing, General Remodeling, Cement work, Concrete Pouring & Repair, Siding, Windows, Plumbing & Sewer.

Contact information

2343 W Nelson St, Chicago, IL 60618

http://www.dependablemasonry.com