The work was not that bad, but after they finished the faucet just did not seem secure. They did address the issue, but I just felt the job could have been done with a little more detail.
Description of Work: I had them replace a pipe that burst and they also replaced an outside faucet.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$85
JEFFREY C.
06/2007
1.0
plumbing
+ -1 more
They did not follow city code for filling up a 12 feet deep hole and it created a sink hole in our front yard.
Description of Work: They were hired to repair a sewer problem.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
C H.
12/2006
1.0
plumbing
+ -1 more
Called DePaul to unclog a drain in a tenant's apartment. The serviceman arrived on time and promptly took care of the clog (about 15 minutes duration). While he was there, the tenant asked him to take a look at another apartment's toilet as water was soaking into the tenant's ceiling. He gave a cursory examination of the upstairs toilet, said ''no leaks'' and took off as quickly as possible. Total time on-site: 20-25 minutes. I checked the tenant's ceiling myself, saw that it was *soaked* beneath the upstairs toilet, and called DePaul to request that they send someone back to take care of the problem. I'd paid for an hour of service and I wanted an hour of service. The owner tells me that the hour charge includes travel time and that there'd be a separate hour-minimum charge ($189!) to send someone out for the toilet. I told him this was preposterous as DePaul is 5 blocks away from me. We had a lengthy argument during which he swore at me. I will never use this company again.
Description of Work: The serviceman cleared a drain clog (successfully) and looked at a toilet that was leaking through the ceiling to the floor below. He said he couldn't find a leak and promptly left after being on-site for 30 minutes. Meanwhile, the ceiling beneath the toilet was *soaked.* I was forced to fix the leak on my own by opening up the ceiling, checking for the source of the leak, and replacing the wax seal beneath the toilet.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$189
MARK W.
05/2005
5.0
plumbing
+ -1 more
WE WEREN'T SURE OF THE CAUSE OF THE PROBLEM, BUT WE WANTED IT FIXED ASAP, FOR THE BENEFIT OF OUR DOWNSTAIRS NEIGHBORS. DEPAUL CAME OUT THE SAME MORNING I CALLED, AND QUICKLY DETERMINED HOW TO FIX THE PROBLEM. THEY REPLACED A WAX SEAL, AND INSTALLED NEW INNER WORKINGS, SO AS TO COMPLETELY DEAL WITH THE PROBLEM.
Description of Work: WE NEEDED A LEAKY TOILET REPAIRED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
BRANDON A.
03/2005
5.0
plumbing
+ -1 more
PLUMBER WAS ON TIME AND COMPLETED THE JOB WITHIN THE ESTIMATED TIMEFRAME, IN FACT LESS TIME. KEY AS WE HAD TO TURN OFF ALL WATER TO THE BUILDING. HE DID LEAVE THE OLD PIPE PIECES FOR US TO DISPOSE OF RATHER THAN DISPOSING OF THESE HIMSELF BUT OTHER THAN THAT A QUALITY JOB.
Description of Work: PROVIDED REPAIR SERVICES FOR INSTALLING SUMP PUMP CHECK VALVES AS WELL AS REPLACEMENT OF THE WATER MAIN. THE MAIN HAD CORRODED DUE TO MIXING OF VARIOUS METAL TYPES IN THE PIPING BY THE PREVIOUS PLUMBER (DEVELOPER'S CONTRACTOR).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
GINA M.
04/2004
5.0
water heater repair
+ -1 more
VERY TIMELY AND THOROUGH.
Description of Work: INSPECTION OF WATER HEATER AND ESTIMATE FOR REPLACEMENT.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
RANDALL & HEATHER S.
10/2003
5.0
drain cleaning
+ -1 more
THEY SNAKED OUT THE DRAIN. I CALLED THEM ON A MONDAY MORNING AND THEY WERE ABLE TO COME OUT THE SAME DAY. THEY WERE VERY PUNCTUAL. THE JOB ONLY TOOK 20 MINUTES BUT THEY HAVE A ONE HOUR MINIMUM.
Description of Work: A BATHTUB DRAIN WAS CLOGGED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
MARIA ROSARIO F.
05/2003
5.0
plumbing
+ -1 more
unknown
Description of Work: REPAIRED THE WATER LINE TO THE DISHWASHER, THAT REQUIRED RESOLDERING, REPAIRED A LEAKY FAUCET AND REPLACED A VENTING PIPE IN THE WATER HEATER.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters
FAQ
De Paul Plumbing is currently rated 3.6 overall out of 5.
No, De Paul Plumbing does not offer free project estimates.
No, De Paul Plumbing does not offer eco-friendly accreditations.
No, De Paul Plumbing does not offer a senior discount.
No, De Paul Plumbing does not offer emergency services.