Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CSI-Absolute Clean Inc

Ceramic Tile, Floor Cleaning and Waxing, Marble and Granite,

About us

CSI-Absolute Clean Inc is a Chicago based Company out of Jefferson Park. We perform all the services we provide, we do not subcontract any of our services out. Our services are performed by certified and trained technicians with a minimum of 6 months field training under a Field Operations Supervisor. We emphasize quality over quantity! We strive to deliver the utmost in customer service. Punctuality, transparency, communication, clarity, thoroughness are just a few of our strong points! We understand and respect your time, schedule, and especially your home or business! We go through great lengths to respect your sanctuary. No obligation in home or business consultation is our standard. No pressure sales or bait & switch tactics, only upfront transparent pricing, full evaluation, thorough explanation, and on time delivery! Super Service Award Wining.

Business highlights

13 years of trusted experience

Services we offer

Tile and grout cleaning - Marble Polishing - Granite Polishing - Limestone Polishing - Travertine Polishing - Terrazzo Polishing - Slate Cleaning - Blue Stone Cleaning - Vinyl Tile Waxing - Carpet Cleaning - Upholstery Cleaning - Mattress Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
11%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 190 reviews

Ivan P.
06/2021
5.0
ceramic tile
  + -1 more
service was absolutely perfect Andre was extremely meticulous in prepping area making there would no splashing to the walls or furniture then started to work on floors showing his exceptional pride in his workmanship and result was amazing
Description of Work: Kitchen and connecting foyer tile floor was stripped and cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda C.
01/2018
5.0
floor cleaning
  + -1 more
Looks like new! Guys were punctual and professional. They did a beautiful job.
Description of Work: Stripped and cleaned slate foyer and powder room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina P.
12/2017
5.0
Great - they arrived on time, completed the work thoroughly and quickly. Also explained everything to me and answered my questions. I would definitely hire them again!
Description of Work: Cleaned grout and travertine In shower and resealed surface

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Laura K.
11/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Harvey was great. He kept trying to get exactly what I wanted. Very professional and accommodating. The floor was shinier than I wanted but I don't think he could have done better. He kept trying to reduce the amount of shine per my request. Any more reduction would have been honed, which I didn't want.
Description of Work: I have Limestone tile that needed a refresh/polish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Rebecca L.
07/2017
5.0
ceramic tile
  + -1 more
Very smoothly. Arrived on time. Price was as quoted. Work took the time originally stated.
Description of Work: Grout cleaning in kitchen laundry area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL T.
07/2017
5.0
floor cleaning
  + -1 more
Cleaned and sealed limestone kitchen and bathroom counters this past winter. Returned this summer to clean and seal patio. Very satisfied return customer. Efficient scheduling, quality work, knowledgeable staff. Will continue to use them.
Description of Work: Stone cleaning and sealing
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan K.
06/2017
5.0
upholstery cleaning
  + -1 more
They were prompt, professional, and did the job well. The job went quite smoothly. I would definitely use them again.
Description of Work: I called to have my sofa and love seats cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Jason P.
04/2017
5.0
ceramic tile
  + -1 more
Excellent service from estimate to finished product. Very thorough, detailed and personalized service. End product is outstanding- will use again and recommend.
Description of Work: Refinished master bathroom carrera marble vanity, shower, floors and recaulked

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Stephen S.
03/2017
5.0
ceramic tile
  + -1 more
Just had my first experience with CSI and will definitely use them again in the future. I had them strip, clean, and seal slate floors in our kitchen and ceramic tile and grout in our bathroom. The tile and grout were both very dirty. First, I really liked their website and how they introduce you to all their employees. A company that spends the time showing off their employees definitely cares about them. The estimate guy, Earl, was very nice. He seemed to be very knowledgeable. I do wish he would have explained my options for sealants more, as I knew nothing about this. I received the estimate a few days later and was actually able to schedule the work the next week. When the technicians showed up I saw that they held true to what the website showed -- they really were friendly and passionate about the work they were doing. They spent time talking to me and showing me the options. They even did a few example test areas on my floor so I could see what it looked like. I learned so much from talking to them that I decided to use a different type of sealant. The job ended up looking better than I expected. Plus, they finished 4 hours earlier than expected. The office promptly gave me a credit for the difference in labor and supplies. I would definitely use them again. My only advice would be to make sure you do a little research ahead of time if you are getting your floors sealed like I was. These guys know what they are talking about and you will definitely be able to get exactly what you want done at a good price. Also, I was really impressed too with how clean they were. They noticed there was some dirt left on the floor and they cleaned it up right away without me having to even ask. They were super polite too. Great job and great company to work with!
Description of Work: Stripping, Cleaning and Sealing of slate and ceramic tile floors in kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan R.
10/2016
5.0
ceramic tile
  + -1 more
Everyone at CSI was very professional. Ceasar, the man that came out to look at the counters was able to answer all my questions about sealing. We were able to set up an appointment for the next week. The man that came out to seal was very professional and treated our kitchen like it was his own. Kept everything clean and made sure the cabinets were covered to protect from the sealer. Our kitchen looks beautiful. I will be calling them for a couple bathroom projects in the future.
Description of Work: Resealing of Quartz counters and recaulk our farmhouse sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jonathan M.
07/2016
5.0
ceramic tile, marble & granite, floor cleaning
  + 1 more
It went very well. I had an estimate done about 6 weeks prior to when the work needed to be completed. The estimate seemed fair for what I needed to be done. I was able to schedule the work to coincide with the final piece of remodeling I was doing on the condo. They showed up on time and were extremely professional and courteous. The product was amazing, it looked new and this is after I had renters in the unit for 5+ years. One bathroom had all kinds of mold and mildew and it looked so good when they were done, no trace of the nastiness. Although it may have seemed expensive at over $2K, it was a far more reasonable option than having to gut rehab two bathrooms.
Description of Work: I had several areas of different types of stone and tile that needed to be polished and cleaned up. This included kitchen counters, entry hallway, fireplace hearth and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Amelia F.
05/2016
5.0
marble & granite
  + -1 more
The CSI-Absolute Clean team was extremely professional. ?They worked diligently to make sure the whole marble floor was polished to an amazing shine while protecting the surrounding wood floor. ?They explained the process to me before hand and instructed me on the proper care and maintenance of the floor. ?I am very happy with the results.
Description of Work: CSI-Absolute Clean restored a marble floor in my foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Amelia F.
05/2016
5.0
marble & granite
  + -1 more
The CSI-Absolute Clean team was extremely professional. They worked diligently to make sure the whole marble floor was polished to an amazing shine while protecting the surrounding wood floor. They explained the process to me before hand and instructed me on the proper care and maintenance of the floor. I am very happy with the results.
Description of Work: CSI-Absolute Clean restored a marble floor in my foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Susan A.
05/2016
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
They were very good to work with from the initial contact through to finishing the job. Teri was very responsive and timely in providing an estimate and scheduling an appointment. The staff arrived on time and completed the job i a timely and professional manner. Would certainly use them again and recommend them to others.
Description of Work: Stretched & cleaned 1 room of carpet, cleaned 3 pieces of upholstery, cleaned and sealed grout on bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Bonnie H.
04/2016
5.0
ceramic tile
  + -1 more
I was very happy with the job that CSI did. The bathroom tile grouting had been mangled by whoever did the job prior to our purchasing the house which made cleaning the shower and bathroom extremely difficult. Re-grouting had been done, but residue had been left on the already textured tile. Areas all over the shower stall, particularly on the ceiling and floor were stained and rough, and due to the grout residue it was impossible to really clean these areas. Debris was always gathering in these spots and the tile always looked dirty and stained due to the grout. André from CSI came and worked SO hard and made a huge difference. There were only two small areas in the shower where he just couldn't remove the grout residue and clean out the tile, but we went through everything and I am fully satisfied. I can't believe how the floor is now SMOOTH and I can easily gather up the usual bathroom dust and hair and clean it up! Shower looks like a new area. I WISH I had taken before/after pics, but CSI did and can always share those upon request.
Description of Work: cleaned old grout and scum off tile on both shower area and floor of bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Rebecca G.
03/2016
5.0
carpet cleaners, house cleaning
  + 0 more
The company sent a reminder via e-mail to let me know that they had scheduled my appointment, and on the day of, my tech Andre called to let me know he was on his way about a half an hour before he was set to arrive. When he got to my condo, he encountered some unexpected issues with the logistics of the position of my condo, but was thoroughly polite and professional, telling me that he would figure it out. When he finished, he gave me a call letting me know he'd completed the job, the time frame for when the carpets would be dry, that he'd cracked the windows, and had locked the door (per my request). I came back the next afternoon, and saw a noticeable difference in my carpets. He'd gotten out the stains that had been left by the previous owner and the carpets looked almost brand new! I'm extremely pleased with Andre's candor, professionalism, and the job performed. Would absolutely hire again.
Description of Work: Cleaned the carpets in my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen S.
03/2016
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
Was very impressed by our technician, Andre, and his professionalism. Courteous and conscientious. CSI was also very thorough. Highly recommend this company!
Description of Work: Cleaned carpeting in living room, dining room, hallway & 6 stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Qian W.
03/2016
5.0
carpet cleaners
  + -1 more
Wonderful experience. very easy and flexible to schedule. I want a Monday service on Monday morning and I purchased the coupon on Saturday. They were able to call me to confirm on Sunday and show up on time. Most importantly, my carpet is LIKE NEW!
Description of Work: Clean the carpet for my 3bed room house including hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Mark M.
02/2016
5.0
ceramic tile, house cleaning
  + 0 more
I will definitely call them again. The rooms looked great, they were on time and very professional.
Description of Work: Cleaned the 3 rooms and stairway, and I added on an extra room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jacquelyn H.
02/2016
5.0
ceramic tile, floor cleaning, house cleaning
  + 1 more
I had a very positive experience with CSI from the first phone call to the completion of the job. They were friendly and professional. They accommodated both the estimate and the work at times convenient for me. They told me the names of the people who would be coming to my home and provided me with email reminders of the appointment. The technicians called before the appointment to ask if it was ok to come early. They were professional and hard working and they did a great job. The floor looks awesome. I highly recommend them.
Description of Work: Cleaned and polished large basement floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Melissa M.
02/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Very professional and courteous. Just an overall wonderful experience.
Description of Work: Upholstery and area rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marcia F.
02/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Excellent. The technician was great. Knew what he was doing.
Description of Work: Cleaned two rugs that had cat urine on them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Andrew R.
01/2016
3.0
ceramic tile
  + -1 more
They weren't great. They were very professional. They could have done what they said they were going to do.
Description of Work: I purchased a "Big Deal" for CSI-Absolute Clean. It was for tile grout cleaning and sealing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$149

Vicki B.
01/2016
3.0
ceramic tile
  + -1 more
I purchased a deal for 3 hours of grout restoration and caulking for $99. The person who came to do the job was very nice, but I'm not convinced that he had ever worked with caulk before. To apply the caulk, he spent a very long time applying long strips of blue painters' tape on each side of where the caulk would go. He then applied the caulk between the tape lines before removing the tape. I'm seen many people caulk before but I've never seen this method used. It was extremely time consuming (he had to keep lifting & reapplying the tape to ensure that he was creating straight lines) and it didn't even produce a smooth appearance, as the caulk was not even in thickness. When he finished, almost all of the 3-hour time block was used up, and the tub area did not look much better than when he had arrived. He seemed nervous, and when he asked me to rate my satisfaction with his work on a scale of 1 to 10, I said a 6, just so he wouldn't feel bad. I truly felt that the company had probably gotten more responses to their deal than they had expected and we trying to keep up by sending out employees who don't normally do this kind of work. I didn't write a review at the time because the guy seemed truly crest-fallen when he heard my score, and I didn't want his boss to get angry with him when he had genuinely tried his best. The company has high reviews, so I hoped my experience was an exception and didn't want to damage their reputation. I truly felt, though, that I could have done a better job myself, just from having watching my parents caulk things, even though I'd never tried to do it. I'm writing this review now because just over a year later, the caulk that had been applied by this company has pulled away from the tub and tiles, and I turned to Angie's List again to find another company. I felt guilty when I saw that this company was offering deals again and still had high reviews. I hope no one else would consider their purchase of the deal a complete waste of time and money, as I did. I did hire another company I'm happy with, but when that serviceman told me that the caulk was pulling off because it was window caulk, not caulk for a tub, I realized how remiss I'd been in not warning others to stay away from this company. Others will cost more, but in this case, I got much less than the cheap price I paid.
Description of Work: Minimal grout work in tub and caulking.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Sarah B.
12/2015
5.0
carpet cleaners
  + -1 more
Andre and Zach were the two technicians, and they were excellent--prompt, courteous, and thorough in their work. They did an excellent job and explained all of the steps, checking with us along the way to make sure we were satisfied. We were also very pleased with the sales rep, Cesar, who gave us and estimate and explained what would be done. Highly recommended!
Description of Work: They removed the old caulking in the master bath shower and recaulked, steamed the grout and resealed it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362

Contact information

5358 W Gale St, Chicago, IL 60630

http://csi-absoluteclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Epoxy Flooring,
Water & Smoke Damage

FAQ

CSI-Absolute Clean Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

CSI-Absolute Clean Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, CSI-Absolute Clean Inc offers free project estimates.
Yes, CSI-Absolute Clean Inc offers eco-friendly accreditations.
No, CSI-Absolute Clean Inc does not offer a senior discount.
No, CSI-Absolute Clean Inc does not offer emergency services.
No, CSI-Absolute Clean Inc does not offer warranties.
CSI-Absolute Clean Inc offers the following services: Tile and grout cleaning - Marble Polishing - Granite Polishing - Limestone Polishing - Travertine Polishing - Terrazzo Polishing - Slate Cleaning - Blue Stone Cleaning - Vinyl Tile Waxing - Carpet Cleaning - Upholstery Cleaning - Mattress Cleaning

Contact information

5358 W Gale St, Chicago, IL 60630

http://csi-absoluteclean.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM