Core Heating & Cooling Inc.

They were awful. We were not happy with their service. They were able to repair our heater but it was not reaching all the rooms. We had them come back to check. They spent hours here but they could not get it to work. They used all the money on the plan in all their visits here but there was no good result. So we had Ardmore come out and they were able to figure out the problem within ten minutes. We had our heat back and they also offered long term solution. I think other members should know that Core Heating is inexperienced with boilers.

We used this company because they are a part of our home warranty network of providers. We have had to have them come to our house for three separate issues. The first time they came out and fixed the issue with no problems. The second time they came out and said nothing was wrong with the boiler....um, hello??? We have no heat. This is the coldest winter in thirty years and they just left without fixing it or with any intention of fixing it. So we had to call the warranty company back and they sent a different heating company out that spent an entire day here fixing our boiler because..yea, it was broken! This time around our pilot light kept going out. Some guy came out and again said he couldn't see anything wrong and just resituated our thermocuppler (sp?) and if that didn't work we should call the number on the sheet. That very night our boiler went out again. It was FREEZING in our house. So I called the next day and told the girl that the guy didn't fix it and that they needed to come back out. She said that they couldn't do that and that I needed to call my home warranty company back and submit a new request. This was on a Thursday. CORE called me once they received the request and said that they couldn't return until Monday. So 5 pm Monday rolled around and still nobody came. I called them and they said the technician was held up at another job and that they would come the next day. So apparently all I have to do in life is sit around in a freezing cold house waiting on them to not show. What an incredible waste of time on terrible unprofessionalism. The only good thing I have to say about them is the one technician that we worked with a couple of times was very friendly and helpful. But that's it.