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Companion Maids

House Cleaning, Upholstery Cleaning, Home and Garage Organization

About us

Book online in less than 60 seconds! We use vetted, background-checked, English-speaking maids. We are bonded and insured with a 200% Guarantee! ***Gift cards available!!

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Residential Cleaning, Move Ins & Outs, Inside Stoves & Frig, Interior Windows, Deep Cleans.

Services we don't offer

Cleaning light fixtures, stacking dishes in cabinet (risk of breakage,) cleaning mold, and cleaning bio-hazard waste.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5203 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
5%
2
5%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 203 reviews

Connie+Swiner I.
11/2015
5.0
house cleaning
  + -1 more
Excellent. On time. Very thorough and personable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Companion Maids
Thanks Again ! We really appreciate you employing us to clean for you.

Amy B.
11/2015
5.0
house cleaning
  + -1 more
The crew did a great job with a pre-move-in / post-construction work cleaning on my four story town home. They were prompt and responsive and were able to bring along an additional person to help out. It was AMAZING what they did in a few hours!
Description of Work: Move-in house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Companion Maids
[Member name removed] Thanks for the review and for the feed back. I apologize that apparently our cleaners were using a vacuum that was not getting the job done. I will speak with your cleaners about this issue. If you ever decide to give us another try in the future, I will make sure that before the cleaners leave that you are completely satisfied with the cleaning. The cleaners are also responsible for asking you to walk around and take a look at their work and upon completion ask you to fill out a Angie's List review sheet. Again Thanks for giving us the opportunity to clean for you ! Tom Spann

Elsbeth M.
11/2015
1.0
house cleaning
  + -1 more
Maria never showed up on the scheduled day. (I had arranged my schedule to accommodate this appointment.) Numerous back-and-forths with the owner, rescheduled for the next day. (re-arranged my schedule again) In light of the huge inconvenience, I thought there might have been some extra attention, but nothing. And a surface cleaning at best. Certainly nowhere near a "DEEP CLEANING".
Description of Work: Literally, a 'once-over' cleaning of bathrooms and kitchen. OK job, but only fair for a BASIC cleaning. Problem is that I purchased a "DEEP CLEANING, including oven or refrigerator". She NEVER TOUCHED EITHER! Thinking it may have just been a mis-communication, I sent that message to the owner, with no response. Very disappointing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Response from Companion Maids
This is the first I am hearing about your disappointment with the cleaning. I never received your message! I would have been happy to come back out with a different cleaner and re do the cleaning. In fact if you will give us another chance and remove this terrible rating i will send out another cleaner to re-clean at no charge Tom.

Jeffrey S.
10/2015
5.0
house cleaning
  + -1 more
The amount of work that was accomplished in the allotted time was terrific. Alma and Letica couldn't have been more accomadating, whatever I asked them to clean they did. They went above and beyond in their service. I didn't realize there was a specific time limit to the offer, so that was a bit of a surprise, but 90% of what I wanted done was accomplished. But that was my fault, I didn't read the offer completely, so that's on me. The did an amazing job on the fridge, stove and kitchen cabinets. and also I've never seen anyone else clean a bathroom as well I do myself?they did. The hardwood floors were gleaming after they were through washing them, and the tile floors in the kitchen and bathrooms were shinning. I would have Alma and Letica clean my house anytime. The even wiped down all the woodwork, dusted up at the ceiling for cobwebs?which are always there. The heating/air conditioning vents were covered in cat hair from our 3 cats?impossible to keep up, they were so clean when they were done, you would not know that 3 cats had lived in the house. All in all, my wife and I were very pleased with our Angie's List offer and Companion Maids.
Description of Work: A move out house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Companion Maids
Thanks Much [Member Name Removed]! WOW, what a great review. I will inform Alma & Letica of your comments. We hope to clean again for you in the future ! Tom

Nancy H.
10/2015
5.0
house cleaning
  + -1 more
Two ladies arrived right on time. Brought all of their own equipment and supplies. They asked me to look at each floor as they finished to verify that I was satisfied. I had to leave to go to work so they called to let me know they were leaving. I have already scheduled them again for November.
Description of Work: Cleaned my house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Response from Companion Maids
Hi [member name removed] Thanks for the great review ! We look forward to cleaning for you in the future ! Tom

Mark K.
10/2015
5.0
house cleaning
  + -1 more
The house looked phenomenal when they were done. My wife and I really couldnt have been happier. We've had lots of first time cleaning crews that just didnt do that great of a job... but the man and woman we had (sorry, forgot their names) were terrific. Professional, polite, and most importantly did a great job. The only quibles are that the cost was a little on the high end... and maybe there were one or two spots under furniture and against the wall (you'd have to really look for them and be anal retentive to notice) weren't clean. The highest compliment I can give them is I asked them to clean my elderly parents' house. Was very happy.
Description of Work: Our former cleaning person left us in Aug and our home had gone several weeks without a thorough cleaning. Called Companion Maids on fairly short notice and they had a two person crew come out on a Saturday morning for a full-house cleaning--3 floors, 4 bedrooms, floors, rugs, etc.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from Companion Maids
Thanks Much !! We look forward to cleaning for you again in the future !

Erica & Tony R.
10/2015
5.0
house cleaning
  + -1 more
Maria has become my regular cleaner on a bi- weekly basis. She is great.
Description of Work: Through house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from Companion Maids
Thanks Erica & Tony ! We appreciate the great review and I can tell you that Maria really enjoys cleaning for you ! Tom

Monica C.
10/2015
5.0
house cleaning
  + -1 more
I own a two-flat and my tenants recently moved out of an apartment and I needed it cleaned from top to bottom. My initial contact with Tom was great. He called the same day I requested service via Angie's List, we talked through what I needed and had Donna out the very next day. Donna was fantastic! She arrived early, worked non-stop for about 3 hours and had the place tip-top. She even cleaned my stairwell as a bonus! Next time I need cleaning, I'll be asking for her.
Description of Work: Cleaning of empty 2 bedroom/1 bathroom apt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from Companion Maids
Hi [Member name removed] Thanks much for this great review. Donna will appreciate it as well, because she will get a bonus. We hope to clean for you again in the future. Tom

HEATHER B.
10/2015
5.0
house cleaning
  + -1 more
This is the third time I have hired Companion Maids. Alma and Leticia did a fantastic job. We have had Maria in the past, and she did great, too. They are very professional and my place looks very good. I have really bad dust mite allergies and I am not supposed to do my own dusting or vacuuming. They did the dusting, vacuuming and cleaning the floors and other surfaces, and cleaned the bathrooms and kitchen. I will be hiring them again.
Description of Work: Companion Maids cleaned my 3-bedroom, 2-bath condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$157

Response from Companion Maids
Thanks (Removed members personal information.) We look forward to cleaning for you again in the future.

Midaeja C.
10/2015
5.0
house cleaning
  + -1 more
Did good according to my agent who opened door and closed the door after move out of town-home.
Description of Work: move out cleaning for 2500SQF town home. I was out of town so my agent opened door and found out they completed yet left earlier than 4 hours work. The Agent said it looks good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Companion Maids
Thanks for the positive review. We hope to clean for you again in the future.

Ozan C.
10/2015
5.0
house cleaning
  + -1 more
Alma and Letititia both did a great job. I am very satisfied, highly recommended.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Companion Maids
Thanks very much ! We look forward to cleaning again for you in the future.

Robert S.
09/2015
5.0
house cleaning
  + -1 more
Both Alma and Letitia did an outstanding job. Right on time, finished within time, and the house is probably as clean as its ever been. Well done!
Description of Work: Residential house cleaning (mid-size)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Companion Maids
Thanks [Member name] !! We really appreciate your great review and we look forward to cleaning for you again in the future ! Tom

Sandra H.
09/2015
5.0
home & garage organization, house cleaning
  + 0 more
Wonderful! They arrived 20 minutes early, which worked well for me. They cleaned my basement family room, 2 bathrooms, and main floor kitchen, dining room, and living room, none of which had been dusted or otherwise cleaned thoroughly for quite some time. Finally feel like I'm not embarrassed to open my front door anymore! Once I get some more de-cluttering done, would be great to have them back for some more work on other areas of the house, and to help keep these "public" areas of the house presentable on a regular basis.
Description of Work: Alma & Leticia came for 2 hours to do housecleaning for me in preparation for having guests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Companion Maids
Thanks Much! We hope to serve your cleaning needs again in the future !

Peter C.
09/2015
5.0
house cleaning
  + -1 more
Great Alma and crew came and did a great job, very thorough and also glad. Fridge and stove and blinds.
Description of Work: Days cleaning with oven or fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Companion Maids
Thanks !! We look forward to cleaning for you again in the future.

Daniel S.
09/2015
5.0
house cleaning
  + -1 more
Originally booked with two other women who did a less than satisfactory job, the company offered to send me Donna, one of their best employees. Donna arrived on time, was extremely pleasant, walked through and discussed what should have been done with the previous cleanings but what was not. Additionally she asked if there were any problem areas that needed immediate attention. Donna is prompt, puts her heart and soul into her cleaning and honestly is a joy to hae around. I would reccomend her to anyone looking for a maticulous, warm and friendly housecleaning person.
Description of Work: Donna ismaticulous, warm and friendly housecleaning person. She cleaned the entire apartment taking extra care to make sure areas were addressed that the last cleaning crew missed. Donna took special care due to the dog hair, cleaning under the bed, vaccuming the furnature and floors. The kitchen and bathroom were spotless

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Companion Maids
Thanks Much !! She enjoys cleaning for you ! We appreciate your business !

Annali B.
09/2015
5.0
house cleaning
  + -1 more
Prompt and friendly! Donna was great and very thorough; closets, window ledges, doors etc. I left for a bit and during that time a package was delivered. When I got home, she helped me carry it up 3 flights of stairs. WAY above and beyond! I will be using this company & Donna again!
Description of Work: Deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Companion Maids
Thanks much. We look forward to cleaning for you again in the future.

Renee P.
09/2015
5.0
house cleaning
  + -1 more
I bought this deal on Angieslist for a cleaning with a deep cleaning of one major appliance. I chose my oven. Maria came and did a fabulous job! I'll definitely use them again!
Description of Work: Cleaned apartment and thoroughly cleaned my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Companion Maids
Thanks Much ! We look forward to cleaning for you again in the future.

sara G.
09/2015
2.0
house cleaning
  + -1 more
We are selling our condo and needed it detailed for photographs. We removed most of the items in our condo in preparation. It was painted the week prior and dusty but not extremely dirty. Our condo is 1100 square feet, 2 bedrooms, 2 baths. Before I scheduled service I called and spoke with Tom (manager or owner?) to describe what I needed and make sure this type of service could be performed under this angies list deal. He said yes, we discussed timing as a neighbor would let the crew in and I would arrive home to check their work as they finished. He asked me to leave a note for the cleaners with the specifics of what I would specifically be looking at when I came home. Before the cleaning I called to add window cleaning to our service ad agreed to a 30$ extra charge. The day of the cleaning the crew of 3 (Tom and I agreed on 2 as it changes the number of man hours and our agreed upon time frame) arrived close to the scheduled time and were let in by the neighbor. Within 10 minutes I received a call at work from Tom stating his cleaners needed more than the agreed upon time. (this obviously would cost more money). I told him that they should clean, and leave the quick shine detail for last. If they did not get this done it would be ok with me. It takes me an hour to quick shine our entire condo. My husband arrived home after the cleaners had been there for 2.5 hours and called me because our condo did not look clean and the crew was complaining to him that this is not what they were hired for, someone hurt their back and they couldn't clean our home because it had furniture in it.I spoke with one of the cleaners and then Tom, I explained I was unhappy, that this was disrupting my work, I was frustrated that the cleaners would complain and make excuses to my husband, the cleaners were not doing a good job or the agreed upon items, that my husband would sign off only on the time spent in our unit and I would call Tom after I got home. The cleaners stayed to the minute agreed upon (3 hours 40 minutes). After looking at our unit, it was the worst cleaning I have ever received. See description of items not done. When I spoke to the cleaner myself she said certain things were done that clearly had not even been touched. We have had our unit cleaned many times by 2 women who finish in 4 hours. Tom offered to have a cleaning crew in the morning but as he already knew, we had photographs the next day. My husband and I spent 5 hours cleaning/recleaning our unit (I am 5 months pregnant and my husband had to attend to our 2 year old son part of that time so this explains why it took us so long). Tom did offer to work something out for a future cleaning but I do not want to work with them any further and would like my money refunded.
Description of Work: What the cleaners did do: They dusted 3/4 of our condo. They swept the wood floors, attempted to clean dust build-up in the corners of floor, applied a coat of "Quick Shine" to the wood floors. They wiped bathroom mirrors, dusted ceiling fans, and dusted both bathroom ceiling fans (all done to moderate satisfaction). Kitchen countertops where wiped off. They cleaned buildup in 2nd bathroom toilet. I think they did this to the best of their ability. Cleaned 3 decorative mirrors, wiped microfiber couch with a damp cloth (to moderate satisfaction). What they did NOT do that was previously agreed upon or included in the service description: Wipe down stove top, clean outside of refrigerator including bottom grate, clean window sills, clean windows(an extra charge of 30$ dollars was agreed upon although my credit card was not subsequently charged), clean inside oven (did not even run self clean cycle), did not wipe down kitchen sink or faucet, did not clean master shower or bathroom floors, wipe down sink or faucet in master bath, dust the top of furniture in master bath, wipe down shower spouts, dust was still apparent on both bathroom ceiling fans, mirrors not fully cleaned in master bath, closet floor in living room and laundry closet not swept or cleaned, shelves in second bath not dusted.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$199

Response from Companion Maids
We took several before and after pics because my cleaners are very seasoned and they felt like this client would complain no matter which company she hired to clean. We were there for a total of 11 labor hours. We were only required to be there for up to 10 labor hours. Mr [removed name] signed our completion receipt and told my team "Good Job" Mrs. [removed name] was not present at the end of the cleaning, but she did leave a long list of things to do, mostly of tasks that were beyond the scope of the cleaning and required moving heavy furniture. I called Mrs [removed name] at the beginning of the cleaning and told her my cleaners were telling me this cleaning would go over 10 hours. Her reply to me was, it shouldn't. In hind sight I should have refused to start the cleaning under those circumstances ! Additionally after cleaning all of her wood, we applied quick shine to her doors, floors and trim, it was very time consuming and we did it as a favor as it was not a part of the cleaning requirements of the Big Deal she purchased. It appears to me that this customer wanted a free cleaning, doesn't deserve it, and certainly should NOT receive any type of refund !! We also believe this review is totally unwarranted, unfair and an abuse to the review policy.

Shannon H.
09/2015
5.0
house cleaning
  + -1 more
The bathroom was so clean and they also cleaned up the washer and dryer. They touched every surface and did a great job. This was Move Out cleaning on a rental unit.
Description of Work: Alma & Leticia were very thorough and called to confirm services and expectations. Tthey prided themselves on a job well done and asked me to review their work. The attention to detail was much appreciated for the Move Out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Companion Maids
Thanks much ! We appreciate the opportunity to clean for you. Hope to clean for you again in the future !

Andrew M.
08/2015
5.0
house cleaning
  + -1 more
Alma's team was great. They were on time and efficient. The oven hasn't been this clean in a long time. I will use them again.
Description of Work: Deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Companion Maids
Thanks much! We appreciate the opportunity to clean for you! We hope to service your cleaning needs again in the future!

Terri J.
08/2015
5.0
house cleaning
  + -1 more
Good, just need to make sure it's understood up front when clear ingredients begins---at time of car arrival or when they actually enter the home. However, Alma send her crew were nice, professional and did a very good job.
Description of Work: 5 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$190

Response from Companion Maids
Hi thanks much !! We hope to service your cleaning needs again in the future.

Aaron G.
08/2015
5.0
house cleaning
  + -1 more
Alma and Leticia's team did an amazing job. We're very responsive to special requests. They even threw in window cleaning and blind dusting on top.
Description of Work: Move out/detail clean for three bedroom apt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Companion Maids
Thanks much !! we appreciate your allowing us to service your cleaning needs and look forward to cleaning for you again in the future.

Wade M.
08/2015
5.0
house cleaning
  + -1 more
My clients closed on a new townhouse last week and the previous owners left the place very filthy. I was disappointed for my clients to have to move in to someone else's mess the next day. Companion Maids was able to arrange a short notice cleaning for them the very next afternoon. I asked them to focus on cleaning the kitchen, inside and out of all of the appliances and cabinets. Next to focus on the bathrooms. With that part done, my clients could unpack their kitchen and feel good about settling in. I followed up with my clients the next day and they were very happy with the quality of the work and efficiency of the cleaners. Thanks for saving the day and doing a great job on such short notice!
Description of Work: Cleaned kitchen inside and out and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Companion Maids
Our pleasure !! Hope to service your cleaning needs again in the future. Thanks Much

Alma L.
08/2015
5.0
house cleaning
  + -1 more
It went well, they arrived on time and did an out standing job.
Description of Work: Through house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Companion Maids
Thanks very much ! We appreciate your business and look forward to cleaning for you again in the future !

Joanne F.
08/2015
5.0
house cleaning
  + -1 more
I now have them come each week. Alma's team is fabulous!
Description of Work: I have a big house and they did a very thorough deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Companion Maids
Thanks very much !! Alma and her team really enjoy working for you and they try to do a great job each time.

Contact information

500 N Michigan Ave. Suite 600, Chicago, IL 60611

www.companionmaids.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Upholstery Cleaning,
Home and Garage Organization

FAQ

Companion Maids is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Companion Maids accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Companion Maids offers free project estimates.
Yes, Companion Maids offers eco-friendly accreditations.
No, Companion Maids does not offer a senior discount.
Yes, Companion Maids offers emergency services.
Yes, Companion Maids offers warranties.
Companion Maids offers the following services: Residential Cleaning, Move Ins & Outs, Inside Stoves & Frig, Interior Windows, Deep Cleans.
Cleaning light fixtures, stacking dishes in cabinet (risk of breakage,) cleaning mold, and cleaning bio-hazard waste.

Contact information

500 N Michigan Ave. Suite 600, Chicago, IL 60611

www.companionmaids.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM