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Cleanable Solutions

Carpet Cleaning, Fireplaces, Chimney Sweep,

About us

Cleanable solutions is a professional flooring & ventilation company serving the entire Chicagoland area and surrounding suburbs. Our state-of-the-art equipment includes: power vac air duct cleaning truck mount, carpet extractors, floor buffers and much more. All of our qualified technicians, hired directly by the company, have received an IICRC diploma. We take our time to explain the cleaning process in a comprehensible manner. Our prices are up-front and honest, unlike some companies that reel you in with low rates and upcharge at the last minute.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Cleaning, Carpet Cleaning, Hardwood Floor Cleaning & Refinishing, Tile & Grout Cleaning

Services we don't offer

Chimney repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6451 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 451 reviews

Robert L.
07/2017
1.0
carpet cleaners, chimney repair
  + 0 more
Not applicable. The work has never been done.
Description of Work: I bought the Angie's List advertised offer for gas log fireplace cleaning. I was never contacted and the work has never been done.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Cathy O.
07/2017
3.0
carpet cleaners, upholstery cleaning
  + 0 more
Felt it was still dirty when they finished
Description of Work: Clean upholstery

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Roy P.
06/2017
5.0
floor cleaning
  + -1 more
Excellent job. The floors looked like mirrors when they finished! We've added Cleanable as our preferred flooring contractor.
Description of Work: Re-finish hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda J.
06/2017
3.0
carpet cleaners
  + -1 more
I wanted my floors cleaned and polished, but technician quoted a higher price than I could afford. Work was not done.
Description of Work: I wanted my floors cleaned and polished, but technician quoted a higher price than I could afford. Work was not done.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Linda J.
06/2017
3.0
carpet cleaners, floor cleaning
  + 0 more
No work was done. The worker assessed what needed to be done at $500, which I can not afford at this time. So he did nothing. I will be requesting a refund.
Description of Work: I purchased a wood floor buffing and refinishing service.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$99

Theresa S.
06/2017
1.0
floor cleaning
  + -1 more
horrible. Was told floor would dry within 3 hours. It was still tacky in spots in 3hrs and was not able to walk on for 3 days. Contact Cleanable solutions and representative, Eddie came out. Instantly admitted error in product defect. Said he could either rebuff and refinish or better yet would give me a discount and completing sand bare and use water based polyurethane for $1050.00 above what I already paid ($465). I contacted 3 other hardwood flooring companies. 2 came out to my home and agreed on product defect. Confirmed finish used was oil based and using water base as recoat would damage the floor. Only alternative by both companies - sand down to bare floor and apply polyurethane. Called Cleanable solutions and asked for refund. Told them I did not want them to redo the work . Told me water based when oil based was used and then proceeded to argue with me. I also suggest them reimburse me the $1050 (their quote) since now to have their error corrected it is costing me $1500.oo. I haven't heard from Cleanable solutions since last tuesday 6/13/17.
Description of Work: Hardwood floor buffing and refinishing

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$465

Response from Cleanable Solutions
Before we apply anything, we ask the customer what they normally use and then our Technicians do a careful inspection of the floor to ensure that the right solution is used. We used an oil-based product based on what the customer stated and our own inspection. The type of flooring the customer has required oil-based products. FYI: water-based products are actually more expensive to use, i.e., $70 to $15 for oil-based. The problem with this floor is that the Technician had to mix 2 products to come out with a coating strong enough to resist scratches and to cover the ones already on the wood. Unfortunately, the mix was weak and the floor does not have enough product to make it resistant. Please note that the customer has dogs in her home and they put a lot of wear and tear on the floor. When the customer called us, I explained the mistake and told her that we would be more than happy to come back and re-do the work. The customers made a second appointment so we could re-do the process. Two days before we returned, we called to confirm and that’s when the customer stated that she did not want us to return. She wanted $1,050.00 to have her floors sanded. We then offered to re-do or sand the floors for free. The customer did not want us to do so. We spoke to the customer and offered to fix the problem. The product was mixed incorrectly but this is an easy fix. The floor does not need to be sanded but, we offered to sand it for her and re-coat the floor for free. Then, she mentioned that the floor is discolored from too much sun – not part of the original job nor part of the problem –we explained that we could take care of the discoloration but there would be a cost because that had never been part of the services she requested from the beginning. After I realized how upset she was, we offered to fix the discoloration for FREE as well. Mistakes happen to everyone but, in this particular case, the mistake we made was not what the customer is saying it is. The customer’s floor required oil-based products, no sanding is required and we offered to do everything for free to make sure she was happy.

Derrick F.
06/2017
3.0
hardwood floor
  + -1 more
Was not able to get work done. Had to reschedule. Not sure if it's what we were expecting.
Description of Work: Did not realize that the area we wanted cleaned was much larger then what the offer was.

Rating CategoryRating out of 5
value
3.0

Yes, I recommend this pro

Diane B.
06/2017
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Went very well. The gentleman was there on time...answered my questions and performed his duties in a timely manner. Was nice to see that he cleaned up after himself!
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Joel P.
06/2017
5.0
carpet cleaners, hardwood floor
  + 0 more
Very well- i scruffed up floors when moving furniture back- was heartbreaking but the owner of the service came back and retouched and rebuffed the floor for me as if it was new. Great customer service- would definitely use again!
Description of Work: Floors buffed and reurethaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sharron A.
06/2017
3.0
floor cleaning
  + -1 more
Merchant has never delivered paid service. We made an appointment for Tuesday, 5/23 but Merchant never arrived. He stated that he called and left a message but I do not have an answering service. Merchant did not re-contact me to reschedule an appointment. I contacted provider again on 6/2 and now he wants me to submit pictures of floor before he will provide service or come to my property to view floors, suggest what needs to be done and perform the recommended task. It has not gone well thus far. At this point, I would like a refund.
Description of Work: I wanted a hardwood floor buffed and refinished if necessary. Since carpeting had been newly removed, I was not sure exactly what the floor would require in order for its luster to be returned but know that the floor is in preserved excellent condition.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0

$99

Response from Cleanable Solutions
You stated in your review and over the phone that you "wanted a hardwood floor buffed and refinished if necessary" when we spoke over the phone, we told you will need to have your floor sanded since you removed the carpet from the floor. when the date of the appointment arrive we contact you over the phone multiple times and there were no answer prior to our arrival, and when we try to contact again we just get hangup immediately with one of your home members who think we are telemarketing. we are apologies for the convince, for refund please contact Angie's list.

Barbara P F.
05/2017
5.0
hardwood floor
  + -1 more
Great! Service was completed punctually. Everything promised was done professionally.
Description of Work: Wood floors sanded, cracks filled and sanded, squeaky boards corrected, gloss finish for living room/dining room (25x19), 29 stairs and two landings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lynnette K.
05/2017
5.0
fireplaces
  + -1 more
The technician was great -- right on time, friendly, and got right to work. He thoroughly cleaned my fireplace and actually got it to light for the first time in 5 years. Then he went above and beyond and made sure that I knew how to work it properly, and even put labels on the components so I would have no problems in the future. Excellent customer service!
Description of Work: Cleanable solutions came out to work on my gas fireplace, one that hadn't been lit in 5 years. They came out to clean it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Robyn H.
05/2017
2.0
hardwood floor
  + -1 more
They wanted to charge an additional $100+ in order to do the stairs only. I did not use them as I felt this was false advertising.
Description of Work: I needed my hardwood Stairs buffed and polished

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0

$99

Response from Cleanable Solutions
Dear member, The deal did not cover stairs it cover up to 100 sq ft. Of buffing and refinishing. The deal specified it clearly.

David & Susie E.
05/2017
4.0
hardwood floor
  + -1 more
Floors looked great but company should have said to stay off the floors for a minimum of 24 hours following conclusion of process. Even though we wore only slippers/socks on the floors many marks were evident. Furniture moved in after 20 hours all had felt on bottom but still left marks in the newly finished floor. The owner of the company came to check the work with marks and redid the family room and kitchen. This time we waited 30+ hours before moving furniture back. Impressed that the owner and his team worked to remedy our situation.
Description of Work: Light sanding and buffing of hardwood floors: family room, kitchen and living room + halls.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marco P.
05/2017
4.0
hardwood floor
  + -1 more
Pretty good although there still are rough spots. Overall it looks better than it was, so I'm happy.
Description of Work: Kitchen wood floor buffed and refinished.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Liz C.
05/2017
5.0
fireplaces, gas logs
  + 0 more
The job was done quickly and professionally.
Description of Work: We hired them to clean and inspect our gas fireplace. They did a good job, made some recommendations and also gave us a referral for chimney work that needed to be done that was out of their realm of expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
04/2017
5.0
fireplaces
  + -1 more
Fantastic Service! it was really good. I would recommend them to anyone.
Description of Work: Fireplace tune-up, cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

karen M.
04/2017
4.0
floor cleaning
  + -1 more
Ok I needed a lot more than the $99 deal offered It cost me an additional $450 so what I thought would be 10 per sq ft turned out to be $27 per sq ft.
Description of Work: Floors sanded and sealed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Fred S.
04/2017
5.0
chimney repair, fireplaces, gas logs
  + 1 more
Eddie was very courteous and professional. He gave a few suggestions regarding the use and look of our fireplace. I thought the cleaning would be a little more involved, but Eddie did mention that our fireplace was in pretty good shape to begin with. We also have a leak in our fireplace. When it rains hard we get water inside the fireplace. Eddie was unable to check that out for us, but he did recommend a company that can help us with that.
Description of Work: Cleaning and inspection of fireplace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Antonio R.
04/2017
5.0
fireplaces
  + -1 more
Great service, clean, and very professional.
Description of Work: Cleaned fireplace as well as inspected and repaired minor leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory P.
04/2017
5.0
gas logs
  + -1 more
Went very smoothly. Appointment was scheduled promptly. Technician arrived right on time. And work was done quickly and issues were resolved. Technician also helped diagnose problem on another unit.
Description of Work: Cleaning of gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JARVIS S.
04/2017
1.0
carpet cleaners
  + -1 more
Terrible -- will never use them again
Description of Work: The work was terrible

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Cleanable Solutions
Dear customer: You purchased a big deal that covered a 300-sf area, we found a thread-bare carpet over 700-sf in size. We called you and explained that because of the current shape and size of you carpet, we did not want to take a chance on ruining what was left. Photos available if needed. During the entire time, your tenant was yelling at us and saying that the carpet needed to be replaced – in not such lovely terms. We offered to refund your money. You said you wanted us to clean the carpet and nothing less, plus you didn’t want to pay for the extra area to be cleaned. Our Tech could have just cleaned the 300-sf portion that you paid for but, he didn’t. He cleaned the entire carpet and charged you nothing extra while continuing to listen to the foul language being used by your tenant. Our Tech went beyond what was expected and we’re grateful to him for his professionalism. We hope you find a more suitable company next time. Thank you for your review, Cleanable Solutions

Debora M.
04/2017
5.0
gas logs
  + -1 more
Very friendly, tidy and prompt service. They were great!
Description of Work: Cleaned and reset gas logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Prakash T.
04/2017
5.0
carpet cleaners, floor cleaning
  + 0 more
Communication problem with the technician. Tech did not speak or understand English.
Description of Work: Hardwood floor cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$145

PAT W.
03/2017
5.0
dryer vent cleaning
  + -1 more
The work was excellent, thorough and very professional. I am very happy with the result and am feel safer with the clean duct tube.
Description of Work: I have a long dryer vent tube (duct), due to the design of my basement. Also the duct is bent at one point. He had to use a long tube to completely clean the duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3745 W Montrose Ave, Chicago, IL 60618

http://www.CleanableSolutions.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Fireplaces,
Chimney Sweep,
Gas Logs,
Hardwood Flooring Sales and Installation,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
House Cleaning,
Chimney Repair,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Cleanable Solutions is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Cleanable Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cleanable Solutions offers free project estimates.
Yes, Cleanable Solutions offers eco-friendly accreditations.
No, Cleanable Solutions does not offer a senior discount.
Yes, Cleanable Solutions offers emergency services.
Yes, Cleanable Solutions offers warranties.
Cleanable Solutions offers the following services: Air Duct Cleaning, Dryer Vent Cleaning, Chimney Cleaning, Carpet Cleaning, Hardwood Floor Cleaning & Refinishing, Tile & Grout Cleaning
Chimney repair

Contact information

3745 W Montrose Ave, Chicago, IL 60618

http://www.CleanableSolutions.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM