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Cleanable Solutions

Carpet Cleaning, Fireplaces, Chimney Sweep,

About us

Cleanable solutions is a professional flooring & ventilation company serving the entire Chicagoland area and surrounding suburbs. Our state-of-the-art equipment includes: power vac air duct cleaning truck mount, carpet extractors, floor buffers and much more. All of our qualified technicians, hired directly by the company, have received an IICRC diploma. We take our time to explain the cleaning process in a comprehensible manner. Our prices are up-front and honest, unlike some companies that reel you in with low rates and upcharge at the last minute.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Air Duct Cleaning, Dryer Vent Cleaning, Chimney Cleaning, Carpet Cleaning, Hardwood Floor Cleaning & Refinishing, Tile & Grout Cleaning

Services we don't offer

Chimney repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6451 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 226-250 of 451 reviews

Adrienne M.
11/2013
4.0
dryer vent cleaning
  + -1 more
They came pretty soon after we purchased it. They were very quick so that's good. But, on the negative side, they were kind of messy too. They took all the dryer vent stuff and just kind of left it all over the backyard. I ended up actually having to clean up after them which is a little disappointing. I don't think I would use them again. I would try to find somebody who would pick up after themselves.
Description of Work: We used the "Big Deal" that we purchased for the services of Cleanable Solutions. It was for dryer vent cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$89

Suzanne B.
11/2013
5.0
chimney sweep
  + -1 more
The service provided was great. It went very well.
Description of Work: Cleanable Solutions did chimney sweep for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kristen M.
11/2013
4.0
carpet cleaners, house cleaning
  + 0 more
I also do not think that I got all what I paid for and did not appreciate them to try and upsell. Overall they did an average cleaning. I personally think for the 30 minutes they were there, they could gone over the carpets again.
Description of Work: They were responsive to all of my questions when asked. However, extremely turned off that they were not available on Saturdays for work. I respect their reason why, but really trying to schedule around that was difficult. Also, I was not pleased that I had to wait until almost 2.5 weeks for my appointment. I explained that I was closing on a condo on 9/6 and before I moved anything in I wanted to have this service completed. There was no flexibility, and that was a bit of a turn off.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$65

Mary W.
11/2013
5.0
carpet cleaners
  + -1 more
They were fantastic. I thought he was really honest. He tried to sell me some other cleaning services that they do and when I told them that we use somebody else to do those services, he was fine with it. He wasn't a hard selling kind of guy, which was nice. We would actually use them again. It was a pretty good price.
Description of Work: I used the "Big Deal" that I purchased for the services of Cleanable Solutions. It was for carpet cleaning. I paid more than the "Big Deal" because they cleaned some spots that were soiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim T.
11/2013
5.0
fireplaces
  + -1 more
Cleaned both fireplaces in half an hour. Not sure what inspection was made but had cleaned it well.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Samantha A.
11/2013
5.0
carpet cleaners
  + -1 more
Had to pay more than the price given by Angie's List but they were extremely professional, friendly and overall gave a great experience.
Description of Work: CLEANABLE SOLUTIONS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mary T.
11/2013
5.0
carpet cleaners
  + -1 more
They deep-cleaned carpeting in two bedrooms. They did a very good job. The one issue I had was that once they showed up, they required additional payment for "deep" cleaning. Apparently the offer was for a more surficial cleaning. The price more than doubled. |Although the provided explained that this distinction had been included in the "fine print" in the offer, I felt they could have been more clear about it. Most of us think of carpet cleaning as simply that -- carpet cleaning. We don't think of differing "degrees" of cleaning.
Description of Work: I purchased a Big Deal from Cleanable Solutions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

michael S.
11/2013
5.0
chimney sweep
  + -1 more
It was very good. Everything kind of met the cost that was expected. The quality was pretty good. They are good. There were no issues. Everything went smooth.
Description of Work: I purchased a Big Deal coupon from Cleanable Solutions for chimney sweep services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Whitney S.
11/2013
5.0
carpet cleaners
  + -1 more
Everything was good. It was kind of disappointing because it was only for steam cleaning and I needed a deep clean and my rooms were a lot bigger than they expected and the scratch guarding was extra so I ended up spending $418 more on top of the $69. It was a little bit more expensive than I expected.
Description of Work: I used Cleanable Solutions for deep cleaning my entire house and for scratch guarding on top of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

RICHARD A.
11/2013
2.0
chimney sweep
  + -1 more
They said that they could not do the work.
Description of Work: I bought a deal for a chimney sweep.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$89

Nancy H.
10/2013
4.0
carpet cleaners
  + -1 more
I was not pleased with having to pay more. He did a good job but the stains were not removed and the kitchen table was not moved but was cleaned around it leaving an area along the wall which had been cleaned looking much darker than the rest of the carpet. I called the next day to report this. The owner called me back today to say the tech would return this afternoon. He applied more stain remover and it appears that the stains are gone but the carpet is not completely dry so I am not sure. He moved the table in the kitchen and cleaned it. I am satisfied at this point but am not sure I would use them in the future due to the fact that it seems their regular carpet cleaning would not do the job.
Description of Work: I paid for the Angie list price of 69.00, but was told iin order to remove a few spots I would need to pay an additional 85.00 for the deep cleaning, which I did

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$154

Karen M.
10/2013
5.0
house cleaning
  + -1 more
Purchased a Big Deal coupon for chimney cleaning from this company. They were prompt, courteous and professional. Would recommend and hire again.
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

dianne S.
10/2013
5.0
chimney sweep
  + -1 more
Arrived on time, called prior to arriving, very neat, gave suggestions as to how to keep fireplace cleaner (these suggestions did not reference using their services more frequently). would definitely use again. May even use for other services they provide. Was not pressured at all.
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mary W.
10/2013
2.0
carpet cleaners
  + -1 more
carpet looked as if it were vacumed only. Did not look as if it were cleaned.
Description of Work: clean carpet

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$69

TENZIN P.
10/2013
5.0
chimney sweep
  + -1 more
It went very well. The employee was very professional and did a very thorough job.
Description of Work: Clean chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

jay H.
10/2013
4.0
carpet cleaners
  + -1 more
Punctual, professional, and polite. The Cleanable Solutions (CS) rep was able to accommodate my request for a modest change in service areas, i.e. clean a hallway in place of a room. The CS cleaner was very thorough and did a fantastic job. My only issue with the company is that the upsell was a bit too aggressive. Regardless, I will use them again.
Description of Work: Cleaned carpets in three rooms of apartment.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Kathryn S.
10/2013
5.0
fireplaces
  + -1 more
The service person was quick and efficient, and explained what he was doing throughout the cleaning. He brought all his own supplies, including a drop cloth (which was appreciated with wood floors), and additional business cards. We'll definitely use them in the future.
Description of Work: Cleaned the chimney, and gave suggestions on further care.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Kitty H.
10/2013
5.0
fireplaces
  + -1 more
This was a great experience for me! I live in an 1906 built house so I have workmen/rrepairmen coming and going because 'the only thing that works in this old house right now is me." "EDDIE' came on time, laid down rugs so that the dirt (if there was any) would not get on the floor and elsewhere, brought in all the tools he needed (so not frequent runs to the truck that wastes time) did a GREAT JOB cheerfully and left it spotless and working beautifully. Very impressive company and very impressive young man! And I intend to call for duct cleaning in the future (which I know can be a scam and I DO know that they will do a great job.)
Description of Work: I have a ventless gas fireplace that I purchased and Angie's List coupon to have ti cleaned at service for 1/2 the normal price. Eddie arrived on a Monday morning cheerful and absolutely knowing what to do with this fireplace. He cleaned, vacuumed, washed it down and set the logs back, testing and re-testing the ignition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

BARBARA W.
10/2013
4.0
carpet cleaners
  + -1 more
Scheduling was OK, but I was hoping we could get them in sooner than we did. Unfortunately, I forgot to remind people that they were coming, so furniture didn't get moved out of the way and the guy had to work around things. I think the job went pretty well, but I was disappointed by the "extras" that I didn't realize would add up to so much. I thought "3 rooms" meant just that - and not that there would be an extra charge for larger rooms. I DID know that there was an extra charge for the loose rug, so that was fine. I also didn't realize there would be an extra charge for going into the downstairs apartment as well as the main house. I think the job they did was fine and the guy who came out was VERY nice and professional. I just kind of feel a bit cheated - I'd expected to pay $79 for cleaning 3 rooms of carpet and there ended up being about an additional $100 for that, as well as the $105 for the rug (which I'd known would be extra). I just wish I had know all that before I paid for the deal.
Description of Work: Cleaned bedroom carpet, living room rug, and 2 bedrooms in separate apartment

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Vicky D.
10/2013
4.0
carpet cleaners
  + -1 more
The carpet was cleaned, but spots reappeared after a few days. This cleaning was no different than spot cleaning with a grocery store cleaner. The technician was on time and personable. However, no furniture was put on blocks which means only the pathways were done. Having experienced good carpet cleaning in the past, I cannot recommend this company to do good job. This seems to be a recurring theme with Angie's List promos. Companies offer great deals to get your business, then do a lousy job.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$89

Matthew W.
10/2013
3.0
fireplaces
  + -1 more
He came over, brought a vacuum, large tank with some liquid in it and a bucket full of tools.. I told him I just bought this place and didn't know how to turn on the fireplace. He showed me how to turn it on, then had me turn it on myself.. then he left. That was it. When I let the guy in on the street, he asked if it was a vent-less fireplace, I said yes. So he knew this while he was gathering items to 'service it'. I have no idea why he brought all this equipment up and didn't use any of it. He didn't open the fireplace glass, check the logs, clean anything, etc.. So I was a little taken a back when the guy just left after showing me how to turn it on.. I figured he would actually clean it or do SOMETHING. Definitely not worth $100, would not use again. UPDATE RESPONSE: 1. THE GAS COMPANY DOES NOT SERVICE FIREPLACES - THEY SIMPLY MADE SURE IT TURNED ON AND WASN'T OBVIOUSLY LEAKING. IF THEY DID 'SERVICE' IT, WHY WOULD I PAY FOR YOU TO COME OUT??! 2. SO IT MY FAULT THAT I DIDN'T INFORM YOU OF THE TYPE OF FIREPLACE??!! WOW. I'M PAYING FOR AN 'EXPERT' TO COME OUT AND I SHOULD KNOW TO TELL YOU THIS??!! YOU DIDN'T ASK!! 3. I PERSONALLY REMOVED THE GLASS PANE TO CLEAN INSIDE, SO NO IDEA WHAT YOU MEAN HERE. 4. THE GUY DIDN'T TELL ME ANY OF THIS INFORMATION ABOUT WHAT TYPE I HAD AND WHY IT DIDN'T NEED FURTHER SERVICE.. IT WASN'T UNTIL I HAD TO WRITE THIS REVIEW AND READ YOUR REPLY.... 5. IF YOUR COMPANY HAD COMMUNICATED - THIS WOULDN'T HAVE MERITED THIS TYPE OF REVIEW. SO YOU CAN KEEP BLAMING THE CUSTOMER FOR NOT KNOWING WHAT TYPE OF FIREPLACE HE HAD BUT THIS IS OBVIOUSLY A CASE WHERE YOUR COMPANY DIDN'T BOTHER TO ASK AND THEN DIDN'T BOTHER TO INFORM. POOR WORK, POOR REPLY.
Description of Work: turned on fireplace, showed me how to turn on.. left.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Response from Cleanable Solutions
Dear Member, When the technician arrived to your house, you told him that the fireplace had been serviced by the gas company. Upon request, the technician showed you how to light the fireplace, since the prior technician did not show you beforehand. With other types of gas log fire places, we remove the logs in order to wash away the soot. We also clean the gas burners if necessary. The fireplace you have is called a Heat N Glow. Because of its design, this type of fireplace does not allow for removal of the glass pane. Unfortunately, you did not inform us about the Heat N Glow before he arrived to your house. However, he was able to ensure the gas flame was operating safely. He also made sure your thermostat was working properly. We apologize if you were unhappy with the service.

Vicki S.
10/2013
5.0
carpet cleaners
  + -1 more
I had a good experience with the responsiveness of the company as well as the speed of getting the work scheduled and completed. They did a good job with the carpet but were trying to sell me on all of the other services they provide such as duct cleaning and chimney cleaning and some other random things. In my experience companies that offer too many different services that are unrelated have a tendency not to be expert an any one thing. They did do a good job with the carpets and I would use them again for carpet cleaning.
Description of Work: I bought an Angie's List coupon and had them steam clean two rooms of carpet. They did a really good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa C.
10/2013
5.0
carpet cleaners
  + -1 more
After an initial scheduling mix-up (their mistake) which they were able to clear up, they arrived at exactly the date and time we agreed on. Eddie arrived and after looking over our carpets and discussing the job with me, we agreed on what he should do. The Big Deal was $69 but didn't include the deep-cleaning/sanitizing solution, so he said that would cost an extra $105 if I wanted it. I was a little taken aback and skeptical at first, but agreed. Then he promptly went to work. I have never seen anyone work so fast on our carpets. Within an hour, he was done, and the carpet has never looked better. He was really pleasant and professional.
Description of Work: They deep-cleaned and deodorized our living room and dining room areas and the traffic areas in our 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Andy H.
09/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It worked out great. They called me and we talked the day beforehand and then we talked half an hour before they arrived. They're on time, they easily brought their stuff upstairs and didn't track anything in. They're very neat and orderly and all that. They definitely gave me different cleaning options but did not pressure me into it. It was totally my decision of wanting to go with the more expensive cleaning. He left within a very reasonable amount of time and then it dried quickly. I was totally satisfied. He was very pleasant. Beyond the $69, it was $220. When everything is dry, I hope I don't put anything back on the floor too soon but so far, so good. I never thought that they would do much with the $69 because I have a large area. I consider it a deposit on the work that I had to have done. He was really good.
Description of Work: I used Cleanable Solutions for carpet cleaning services. He began the process and showed me just how much dirt was coming out of my carpeting which is kind of shocking. They gave me some tips as to how to maintain it a little bit afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

JEAN T.
09/2013
4.0
fireplaces
  + -1 more
The service went well. The price was over priced. They did the job within about 30 minutes. They were professional and the quality of the work was good. I did misundstand the deal as I thought they were going to do an evaluation and the coupon was not worth it without that being included.
Description of Work: They cleaned out a gas fireplace through a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Contact information

3745 W Montrose Ave, Chicago, IL 60618

http://www.CleanableSolutions.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Fireplaces,
Chimney Sweep,
Gas Logs,
Hardwood Flooring Sales and Installation,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
House Cleaning,
Chimney Repair,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Cleanable Solutions is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Cleanable Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cleanable Solutions offers free project estimates.
Yes, Cleanable Solutions offers eco-friendly accreditations.
No, Cleanable Solutions does not offer a senior discount.
Yes, Cleanable Solutions offers emergency services.
Yes, Cleanable Solutions offers warranties.
Cleanable Solutions offers the following services: Air Duct Cleaning, Dryer Vent Cleaning, Chimney Cleaning, Carpet Cleaning, Hardwood Floor Cleaning & Refinishing, Tile & Grout Cleaning
Chimney repair

Contact information

3745 W Montrose Ave, Chicago, IL 60618

http://www.CleanableSolutions.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM