Cleanable Solutions

They did a great job. They were fantastic. They spent four hours and it was a really knowledgeable and kind technician.

Paid $400 for cleanable solutions to clean our furnace this past July when we purchased a new home. In October, the first week we used the furnaces, the wiring in the furnace was melted and the furnace needed to be replaced. Hired a different company to replace the furnace and they asked us we had our furnace cleaned. They explained that the reason the furnace failed was because there were wood chips that got into the wiring, heated, and then caused a fire that melted the wiring. We contacted Cleanable solutions several times, providing pictures, and they have denied that it is their fault, but have not been able to come up with a reason for how the wood chips got in the unit. We have not done any renovations before or after the furnace was cleaned. We have a written statement from another company and are now going through the process of going to small claims court. It's surprising to me that cleanable solutions even has a paragraph on their invoice discussing getting reimbursed for any problems their service. Their answer to us has been to just deny everything and not even help with determining another cause or reason. And we just wanted the money back for the cleaning, not the whole cost of the new furnace. Their site says 100% satisfaction guaranteed, but they took no steps to ensure that. Horrible experience.

Ok service! overpriced in our opinion

They did a great job and gave me some very useful information. I will defintely use their services in the future. Ohad was very patient with the dogs also. Thank you Ohad!

The provider really didn't do much after telling me I needed a plumber. I hope he will still honer my voucher.

All went well. They cleaned one chimney and found a broken tile blocking smoke exit in the other. They told me it was unsafe to light a fire in that one. They recommended chimney relining, though they don't do it themselves. They didn't push any particular relining provider on me. I had bought an Angie's list deal to clean and check one chimney, and they didn't charge me for checking the one with the broken tile since they couldn't clean it anywa, which was nice.

Quick and easy service call.

They did a good job. He was a nice man and did what he was supposed to do. He said that it was fine. It did not cost extra. He cleaned the chimney and did a good. I would use them again.

Arrived on time and completed work efficiently; covered furniture during the cleaning and cleaned up after finishing. Very pleasant experience.

He was prompt in responding and did the job as we expected without any problems.

Did NOT clean any vents, chimneys, etc. Found an imperceptible leak in the gas line connected to my fireplace, determined that the chimney was not "real" looked at but not into furnace, water heater and dryer vents, reassembled fireplace incorrectly and left. Just a come-on for more service - not worth the $99 big deal price!

It was good. It was quick and I think the guy was only here about 10 or 15 minutes max. He seemed very credible. He came and basically around and said your whole fireplace is in great shape. Your flue is in very great shape. He was very professional, credible and fast. He informed me what I needed to know about my logs and log size and the opportunity to replace logs if I wanted to etc.

Showed up on time. Quickly did the job. Cleaned up and left. I would use then again.

Cleaned two bedroom carpets and 2 stairs. Cost a lot more than I expected, very deceiving groupon, didn't even get the stainmaster added.

Was prompt, cleaned the chimney with minimal mess. Would use again.

It was an Angie's List Big Deal that I purchased. It was excellent! There was no additional cost. It was the first time I've used them. They were quick and responsive, they cleaned and didn't leave any mess or anything. There were no issues. I will definitely use them again.

He was nice. There was a lot of dust in the room and we had to wipe down walls and furniture.

The area I needed cleaned was larger than the allowed amount so it cost a bit more but the carpets came out very clean. I was happy with the service. We have a dog so it didn't stay clean as long as I would have liked! I will use them again.

It was wonderful! the guy that came out was the most polite and conscientious guy; he was very nice and very informative. I just purchased this house this year so I wanted them to come out and make sure that I had no gas leak in the fireplace and he did so and got me ready to go for the winter.

We haven't used the fireplace since it was last cleaned in 2010. There wasn't much to clean b/c of it, but the employee confirmed that work is needed on the fireplace. They don't do fireplace lining themselves, but he is having a contractor they recommend call us. He also suggested switching to a gas fireplace, but we prefer the wood burning one. He was very helpful!

Everything went fine. He was clean and polite. He showed us what he did. It was great. He was a good guy.

It went extremely well. The vendor first gave me a 3-hour window, which was fine. However, when I called in the morning to see if he could be more specific, he replaced it with a 15-minute range and arrived exactly at the beginning of that range! He was pleasant, professional and very neat. He immediately put on booties and quickly cleaned the fireplace, doing a nice job. He also completely cleaned up around the fireplace, so there no traces of his visit. After his inspection, he told me he suspected a small gas leak, but had to go to the office to get special equipment. He returned exactly when he promised along with the equipment and confirmed the leak. He took me to the basement to turn off the gas line and show me the valve (I would never have been able to find on my own) and told me that it would take a plumber to fix the problem (which I found on Angie's List this afternoon!) I was very happy with his price, services, punctuality and professionalism. At the time of booking the appointment, I told my neighbor about him and she booked an appointment for this morning as well. She was also very happy and wrote her compliments on the invoice so the representative could show his boss. She's not a member of Angie's List and so won't post a review, but told me that she was very happy for all the same reasons I have listed. Many thanks to Cleanable Solutions and their representative!

Service provider responded promptly to schedule service; was able to come within a week; arrived promptly; inspected and cleaned gas fireplace, chimney and logs; was very neat, clean, friendly and professional. Provided some tips about lighting the gas logs.

They cleaned and checked our gas fireplace. He did a good job.

Bought service deal to clean chimney. Arrived on time, cleaned chimney and showed me problems I need to correct. As he was leaving, I noticed on his card that he also cleans dryer vents. I asked if he could do that and he stayed and cleaned my dryer vents. Very happy with service.