Chimney USA Inc.

Mirna and Rafael the best and easiest people to speak with. Walked me through the process and inspection. Gave a full overview of what was needed and its purpose. Discussed the warranty of all work done. 3 day operation of a 33 ft chimney. Tuckpointing of foundation to crown, New crown replaced, New flashing. 25yr warranty. Highly recommend to friends and family

They came to inspect a couple of chimneys we believed were non-functional. They were able to schedule something quickly, did a thorough job at a fair price, and we were happy with their work!

Mirna Garcia came to inspect the chimney. She did an outstanding job explaining the problem and patiently explained the steps necessary to replace it. She scheduled the work on an expedited basis and her team showed up on time. The team was also very willing to explain the work they were doing. They took making sure that replacement shingles closely matched the rest of the roof. They worked efficiently and did a great job cleaning up. Everyone was a true professional and friendly.

We had chimney work done by Chimney USA, Inc. They did a good job. We had 2 chimneys repaired as well as flashing over porch area. Mirna was great in setting things up. Chris W. and Rafael were great at doing the work.

It went well. The company was efficient and competent.

Prior to providing this estimate, the company inspected and swept the chimney, removed debris and inspected the flue pipe on the roof. This was a separate job which we paid for and it solved the problem we were experiencing. However, we were alarmed and dissatisfied with the estimate for the job mentioned in the above description. We decided to get more estimates and weren't surprised to learn that the estimate far exceeded other estimates. It never fails to get other opinions before going with a company you trust and have used in the past. In our opinion the only rating we can give for this excessive estimate is a F.

Workers arrived on time, gave me a complete overview of the work to be done, protected the property from any potential damage that could be done to the during chimney installation, and answered questions and addressed all of my concerns. They provided photos during the installation and when the job was completed. The company and the workers kept the lines of communication open during the entire time making it easy to understand the process and the procedures they used to complete the project. As the end all garbage and debris was removed and the surroundings were left in tidy and appealing condition. The project was completed in a professional and timely manner.

Workers were professional from their communication to quality of work. The two man team worked seamlessly. I was at work and my son was able to send me pictures to see damage before deciding to go though with the work. Workers explained all details pertinent to the warranty and maintenance. I don’t regret paying up. Good workers, honest people, happy customer. Thank you Mirna and crew!!!

Very well couldn’t ask for a better experience call merna today

Work was professionally done. The heat in my house was off for about s month. We couldn't figure out what the issue was. The gentlemen from Chimney USA came out and changed the liner in our chimney, and now I have heat again! Thank you!

had been having issues with birds getting into the basement of my building. I wasn't sure how they were getting in but knew they would find themselves stuck in either the chimney cleanup or flue to my boiler and/or water heater. I had a wildlife company come out initially and he recommended I have my chimney inspected as he thought that would be the likely source of entry. I did a Google search and came across Chimney USA. I spoke with Mirna and explained my situation and she knew exactly what I was talking about. This woman is incredible. She was so thorough in explaining how and why situations like mine happens as well as knowledgeable about how the chimney system works, the components and what part they play, how to diagnose the issue, options for repair, and so forth. I mean she really knows her stuff! Needless to say, I set up an appointment to have chimney unblockage, cleaning and inspection done and she and her team did a wonderful job. They were very professional and arrived within the window of time given (9a-12). I was surprised because I wasn't expecting her to come but I'm glad she did. They worked with attentiveness, safety, and care as they wanted me the customer to have a knowledge and understanding of what was going on as they moved through the process. I was even able to go on the roof while they inspected the chimney cap which resulted in them adding a protective layer of mesh around the existing cap. The cap appeared to be the source of the problem. Anyhow we explored other options for chimney caps as well as added a cap to another opening that appeared to be an old chimney I didn't even know existed. And just to be clear, it was my idea to add the other cap and not a sales pitch to try and make more money. I wanted to make sure I was taking all precautions to avoid anything else getting into my building. Anyhow, all in all Chimney USA is a great company. I would highly recommend them if you are in need of any work related to the chimney, roof, issues with animals getting into your home, and so forth. The only reason I didn't give 5 stars is because I felt they were a little pricey but otherwise good company, good people.

Excellent job. They know their stuff.

They were very professional and thorough. They disconnected my furnace connections, cleaned the chimney, took pictures to show me the damages, and put every thing back and sealed it up nice. Looks very good. They gave me a great estimate and offered me payment options to help with the next big project.

Mirna was thorough, professional and gave me a variety of options from quick fix to get the furnace turned on to long term fix to ensure 30 years of service. My anxiety with regard to getting this resolved probably made me a bit sensitive to delays in communication of a day or so but it turned out to be worth the effort and, frankly, in the range of other service providers with whom I have dealt.

The workers and owner were all very professional and friendly. They worked swiftly, but thoroughly. Five months later, the repairs and additions to the chimney are still in top shape.

After seeing who was already registered with my city and checking out reviews on Angie's list, I gave Chimney USA a call. The only person I ever interacted with was Mirna. At our initial call, she asked detailed questions which inspired my confidence in her. We set up an appt. The day of the appt. I received a call asking to reschedule because they didn't have a vehicle that she could drive out-the tire(s) needed to be replaced. I was hesitant but agreed. The rescheduled appt. Mirna inspected the roof and checked out the chimney liner that had been installed. She let me know that it was missing the T and suggested that I have a coating to protect the chimney. She offered to include this in the quote and said she would have something written up by Monday. Well, Tuesday rolled around and I called to see if maybe I gave the wrong email address. She verified that it was the right contact and said that she would email me by Wednesday at the latest. This was almost a month ago and still no estimate for the work. On top of that, I had someone else come out and inform me that a T was not needed because only the water heater was connected to the liner.

Mirna is a true professional. She and her team showed up right on time for a scheduled quote, and were able to completely perform all the work the very next day. They took "before and after" pictures of everything they worked on and explained in detail what needed to be done and why. I consulted a couple of other experts for opinions and quotes enabling me to confirm that Chimney USA was competitively priced and knew what they were talking about. I would recommend them to others.

This company is excellent. The crew that came out was very professional and did a thorough job. Explanations were clearly provided and the work done was top-notch. I highly recommend this company and will continue to use them to check on our chimney and provide any needed services.

We entertained several bids, and went with Chimney USA because their proposal was detailed and we liked that they planned to use new brick which they said would match the brick of our house. We didn't go for the lowest bid, but for the best quality. Chimney USA were fantastic! Very respectful of our neighbours and our privacy. They did a stellar job tearing down and replacing the chimney with all new brick, tuckpointing below the roof line, replacing the flashing and the liner and connecting the liner to our water heater (our furnace vents out of the side of the house). I actually saw the mason using a level to ensure the chimney was at a perfect 90 degree angle from the ground. They replaced the chimney crown. The chimney looks more modern now, but absolutely blends with the exterior of our house. They cleaned our gutters and I see a lining in the gutters which should help to keep debris out in the future. Great people to work with, reasonable pricing and we would absolutely recommend Chimney USA to people we like. I have absolutely no complaints. We are delighted with their work, their professionalism and the value we received for the cost.

My experience with Mirna and crew have been efficient and professional from the get-go to completion. Coming from a family run business myself, you'll see the personal touch and service from Mirna and her crew that you don't typically experience from Corporate. Mirna always made herself available and responsive to questions for a new owner like myself who's new to chimney replacement. I really appreciate her patience and especially taking photos in real-time of the work before, during and after completion. You're in good hands should you decide to move forward with their service.

It went beautifully! Mirna came out talked with us, explained all aspects of the project. She has great people skills, she is professional, and very knowledgeable. It was a two day job and the crew really "Got it Done!" They too knew their business and it showed in the finished product. They left the property as clean and neat as it was before they started work. They used part of my neighbor's driveway while working and after they finished the made sure that it was in perfect order. They swept all dust etc and washed it clean. Thank you Mirna and your Crew for such a FANTASTIC job. Chimney USA is A+++ all the way.

It went great. The old brick chimney which was collapsing on the inside was bypassed and a new one of metal pipe put in. It went great

They came in for an estimate so we purchased a coupon. I think the coupon amount got refunded because they did not clean the chimney the way the coupon entailed. They did not have the equipment or something of that sort. The flue was clogged. I don't remember exactly what happened. They came and looked at the chimney and basically said they would not be able to clean. They ended up giving us a free estimate for what it would cost to line our chimney with steel. What helps is that when people email their estimates and they did not, Whatever paper estimate they give is hard to transcribe. We got the estimate the same day. They were on time.

I could not be more pleased with Chimney USA. I called for an estimate as my chimney was in need of some tuckpointing and I had to get it done ASAP as the closing on the sale of my house was quickly approaching. Upon the initial appraisal of the repairs, Ms. Garcia (the owner) realized that due to the age of the house, the repairs were going to be more extensive than initially thought and they might not be complete until after the closing date. After an exchange of email and telephone calls, the repairs were done before the closing date and beyond my expectation. The crew worked very hard to finish the job ASAP cleaned up the mess that was made as a result of their working. In all, I couldn't be happier or have asked for more! - thank you for a job well done.

The tuckpointing and domed masonry cap were installed with great craftsmanship. They also followed that with touch-ups on the near-by brickwork and a photo lay up of the completed work from below and above the chimney. And there was absolutely no dust, dirt, or debris left behind after completion.