CHICAGOLAND FLOORING INC

QUOTE/ESTIMATE BASED ON PHONE CALL ALONE. DID NOT BOTHER TO COME OVER TO LOOK AT THE POTENTIAL JOB.

THIS IS THE SECOND TIME I HAVE WORKED WITH DARIUS & CHICAGOLAND, AND THEY WERE GREAT AGAIN. WORKED OVER A HOLIDAY WEEKEND TO FINISH THE WORK PRIOR TO MY MOVE IN DATE, AND WORK IS VERY GOOD. PRICE ALSO SEEMED VERY REASONABLE. WOULD DEFINITELY USE AGAIN.

ON TIME, CALLED AND EMAILED, WHICH WORKED GREAT FOR ME. VERY PROFESSIONAL AND PROUD OF HIS WORK. WOULD DEFINITELY RECOMMEND.

THEY WERE VERY PROMPT, COURTEOUS AND REASONABLY PRICED. I HAVE USED ANOTHER COMPANY SEVERAL TIMES IN THE PAST WITH GREAT RESULTS, BUT THEY WERE INITIALLY UNAVAILABLE SO I LOOKED TO ANGIE'S LIST. WHILE NOT HAVING USED CHICAGOLAND FLOORING, I WOULD RECOMMEND THEM. THE OTHER COMPANY THAT I HAVE USED IN THE PAST HAD A CLIENT CANCEL, AND WERE ABLE TO FIT US IN.

CHICAGOLAND FLOORING WAS GREAT. DARIUS SPENT A GOOD CHUNK OF TIME WITH ME DISCUSSING FINISHING OPTIONS AND LAYING OUT THE PROS AND CONS FOR EACH. THE GUYS DOING THE JOB WERE PERSONABLE AND KEPT THE PLACE CLEAN. THE FINISHED PRODUCT LOOKS GREAT AND WE'RE REALLY HAPPY WITH THE WORK.

THEY ARE VERY GOOD. VERY PROFESSIONAL. WHERE THEY MADE REPAIRS, YOU CANNOT TELL. THEY HAD TO CUSTOM MAKE THE TREADS ON OUR STAIRS. I HAD ALSO USED THEM TWO YEARS AGO, AND HAD A GREAT EXPERIENCE WITH A REPAIR.

EXPERIENCE WAS EXTREMELY POSITIVE FROM EASY TO USE WEBSITE, FOLLOW THOUGH ON E-MAILS WITH QUESTIONS, ESTIMATE AND FORMAL WORK. WORK WAS PERFORMED ON TIME AND TO THE SCHEDULE. OVERVIEW WAS PROVIDED THROUGHOUT THE PROCESS. QUALITY OF FINISHED WORK WAS EXCEPTIONAL.

IT LOOKS LIKE AN ENTIRELY NEW FLOOR. THEY WORKED QUICKLY AND NEATLY. THERE WAS VERY LITTLE CLEAN UP FOR ME TO DO. IT WAS WORTH EVERY PENNY, AND THEN SOME. I FOUND THE ENTIRE TEAM PROMPT, PROFESSIONAL AND POLITE. DARIUS HAS AN EXTENSIVE AMOUNT OF KNOWLEDGE OF FLOORING AND TAKES TIME TO EDUCATE YOU. DARIUS ALSO TAKES THE TIME TO STAY IN CONTACT BY PHONE TO UPDATE YOU ON THE PROGRESS AS THINGS ARE GOING ALONG.

DARIUSZ WAS GREAT! WHEN HE CAME TO DO THE ESTIMATE HE WAS VERY THOROUGH AT EXPLAINING ALL OF THE DIFFERENT OPTIONS AND REALLY CLARIFYING THINGS FOR US. ALSO OUT OF THE 3 ESTIMATES WE GOT, HE WAS THE LEAST EXPENSIVE. THE WORK DONE WAS BEAUTIFUL. OUR ONLY COMPLAINT WAS THAT IT TOOK ONE DAY LONGER TO FINISH THE JOB THAN IT SHOULD HAVE, BUT HE WAS VERY APOLOGETIC ABOUT IT AND RECTIFIED THE SITUATION BY APPLYING A FASTER (AND MORE EXPENSIVE) FINISH TO THE WOOD AT HIS OWN EXPENSE.

I DID NOT USE THIS BUSINESS, HOWEVER I MIGHT HAVE IF THE PERSON WHO ANSWERED THE PHONE HAD THOUGHT ABOUT THE IMPRESSION HE WAS MAKING WHEN HE ANSWERED THE PHONE. I STATED I NEEDED AN ESTIMATE TO HAVE MY HARDWOOD FLOORS REDONE. HE THEN SAID WHEN DO YOU WANT IT DONE. I STATED I WAS ONLY TAKING ESTIMATES AT THE PRESENT TIME. HE THEN SAID HOW BIG IS YOUR PLACE, AND I RESPONDED WITH AREN'T YOU GOING TO COME OUT AND MEASURE. THIS 30 SECONDS GAVE ME A VERY BAD IMPRESSION, ALONG WITH THERE BEING SO MUCH NOISE IN THE BACKGROUND YOU COULD NOT HEAR HIM SPEAK. HE DID ASK WHERE I GOT HIS NAME AND I STATED ANGIE'S LIST, SO I'M LETTING FUTURE CUSTOMERS KNOW WHAT MY EXPERIENCE WAS. I HAVE PUT A LOT OF FAITH IN THE PEOPLE ON ANGIE'S LIST AND THIS WAS DISAPPOINTING. I DID NOT WANT TO CONTINUE THE CONVERSATION, BECAUSE HE DID NOT SOUND VERY INTERESTED IN MY NEEDS.

DARIUS IS A VERY PLEASANT, TRUSTWORTHY & EFFICIENT OPERATOR (AND QUITE A TALKER!), PROMPT WITH APPOINTMENTS QUOTES & RESPONSES TO QUESTIONS. HE WAS VERY HELPFUL WITH SUGGESTIONS FOR FINISHES AND STAIN COLORS. HIS TEAM (ESP. ANDREW) WERE NO LESS ENCOURAGING TO WORK WITH ALL WERE VERY PATIENT, EXPLAINING THE PROCESS IN DETAIL HOW & WHY COLORS WOULD CHANGE AS THEY DRIED & RUNNING SEVERAL TESTS IN SITU FOR US TO CHOOSE COLORS. ALTHOUGH THEY SAID THEY WOULDN'T IN THE CONTRACT THEY HELPED MOVE 3 HEAVY CHESTS PRIOR TO WORK START. I WOULDN'T HESITATE TO HIRE THEM AGAIN INDEED I WILL WHEN OUR KITCHEN IS REMODELED COME SUMMER. ADVICE IRRESPECTIVE OF WHO YOU CHOOSE: REMOVE ABSOLUTELY EVERYTHING INC. PICTURES GIVE YOURSELF TIME TO DAMP WIPE EVERY SURFACE, HORIZONTAL/VERTICAL OR CONSIDER HIRING PRO CLEANERS FOR JOB'S END. THIS IS A MESSY PROCESS BUT YOU SHOULD ONLY DO IT VERY RARELY SO THE EXTRA EFFORT IS WORTH IT. UNLESS YOU ARE ONLY DOING A SMALL AREA DEFINITELY MOVE OUT FOR THE DURATION.

DARIUSZ GAVE A ROUGH QUOTE BY EMAIL (WHICH WAS HIGHER THAN COMPETITORS) AND THEN HE REQUESTED A $35 DOLLAR ESTIMATION FEE TO COME AND GIVE A FIXED QUOTE. NONE OF THE OTHER FLOORING PEOPLE MADE SUCH A REQUEST. THE FEE WOULD HAVE BEEN APPLIED TO THE JOB IF HE WAS HIRED.

WE WERE VERY SATISFIED WITH CHICAGOLAND FLOORING. DARIUSZ WAS KNOWLEDGEABLE AND TOOK THE TIME TO EXPLAIN THE ENTIRE PROCESS TO US. HIS REQUEST TO EMAIL HIM WAS A LITTLE OFF PUTTING TO MY WIFE WHO HAD CALLED, BUT ONCE SHE GOT THE QUESTIONNAIRE FROM HIM IT MADE MORE SENSE. HIS CREW WAS PLEASANT, PUNCTUAL AND GOT THE JOB DONE ON SCHEDULE. THEIR WORK WAS GREAT AND EVERYTHING WAS AS WE EXPECTED. THE AMOUNT OF DUST LEFT BY THE SANDING WAS SUBSTANTIAL, BUT DARIUSZ HAD WARNED US AHEAD OF TIME SO WE WEREN'T SURPRISED. I'D HIRE THEM AGAIN.

THE EXPERIENCE WAS GREAT. DARIUS HAD MORE INFORMATION ABOUT THE DIFFERENT FINISHES WHAT THEY WOULD LOOK LIKE. WHEN 4 OTHER REFINISHING COMPANIES COULD NOT TELL ME WHY, HE HELPED ME UNDERSTAND WHY I DID NOT LIKE THE WAY THE FLOORS IN MY OLD HOUSE WERE REFINISHED. HE SHOWED ME DIFFERENT FINISHES ON MY FLOOR SO I COULD CHOOSE WHAT I LIKED BEST. I WOULD RECOMMEND HIM TO ALL.

THEY TOOK CARE TO CLEAN UP NICELY AND LEFT HARDLY ANY DUST. THE STAIN THEY USED DRIED QUICKLY AND DID NOT LEAVE AN ODOR. DARIUS WAS VERY PROFESSIONAL AND A PLEASURE TO DEAL WITH. HIS ESTIMATE WAS SPOT ON. PRICING WAS EXCELLENT. I WOULD HIGHLY RECOMMEND.

ARRIVED THE DAY THEY WERE SCHEDULED. TOOK SLIGHTLY LONGER THAN ESTIMATED, BUT WE ALSO CHANGED THE REQUIREMENTS TO ADD MORE WORK (STAINING). DARIUSZ WAS VERY EASY TO WORK WITH AND HELPFUL. WE FOUND AN ODD CRACK IN ONE OF THE BOARDS 2 WEEKS LATER AND HE SENT SOMEONE OVER TO FILL THE CRACK FOR FREE.

DARIUSZ WAS HELPFUL AND UPFRONT ABOUT OPTIONS FOR OLD PET STAINS IN FLOORBOARDS. HE COMMUNICATED THE PROCESS WELL. WE WERE ABLE TO TEST SEVERAL SHADES OF STAIN TO DETERMINE THE APPROPRIATE ONE. THE PROJECT DID TAKE ONE DAY LONGER THAN PLANNED, BUT WE HAD GOOD RESULTS. HIS TEAM WAS COURTEOUS.

DARIUS Z. AND HIS STAFF WERE COURTEOUS, PROFESSIONAL AND VERY RESPONSIVE. THEY TOOK GREAT CARE TO WAIT FOR THE HUMIDITY LEVEL TO DRY OUT IN OUR NEW CONSTRUCTION, BEFORE INSTALLING THE 3' OAK PLANK. DID A SUPERB JOB AND KEPT THE HOUSE CLEAN. I HAD NO PROBLEM GIVING THE FOREMAN OUR HOUSE KEY, SINCE THEY STORED THEIR TOOLS AT OUR HOME. I HIGHLY RECOMMEND THIS CONTRACTOR.

I CALLED THE OWNER AND GOT HIM RIGHT AWAY ON HIS CELL PHONE. I EXPLAINED WHAT I NEEDED AND THAT ALTHOUGH THE WORK WOULDN'T BE PERFORMED UNTIL JAN, I'D LIKE THE ESTIMATE NOW. HE BECAME A BIT IRRITATED AND TOLD ME HE COULDN'T GUARANTEE PRICES AND I TOLD HIM THAT WASN'T A PROBLEM. THEN HE TOLD ME TO SEND IT IN AN E-MAIL, WHICH I THOUGHT WAS STRANGE. STILL, IT WAS AN A RATED ANGIE'S LIST COMPANY AND I HAD A FEW MINUTES. I SAT DOWN AND DRAFTED A RATHER LENGTHY E-MAIL OUTLINING WHAT I WOULD LIKE. HE NEVER EVEN ACKNOWLEDGED THE E-MAIL ALTHOUGH I HAD CONFIRMATION IT WAS SENT, OPENED AND READ. WE ENDED UP USING ANOTHER ANGIE'S LIST COMPANY, WERE THRILLED, AND THE WORK WAS DONE ABOUT A MONTH LATER.

THE END RESULT IS A VERY SATISFACTORY REPAIR WITHOUT HAVING TO REMOVE ALL THE FURNITURE AND REFINISH ALL THE FLOORS. JOSEPH, THE PERSON WHO ACTUALLY DID THE WORK WAS COMPETENT, POLITE AND LEFT EVERYTHING IN IMMACULATE CONDITION.

CHICAGOLAND FLOORING DID A GREAT JOB ON MY FLOORS. DARIUZ IS A VERY PERSONABLE YOUNG MAN WHO IS EASY TO WORK WITH AND FOLLOWS THROUGH ON WHAT HE SAYS. I WAS LUCKY ENOUGH TO MEET HIS WIFE AND YOUNG SON. THE FLOORS ARE BEAUTIFUL AND THE WORKERS WERE FRIENDLY, POLITE, AND VERY RESPECTFUL. IT WAS A GREAT EXPERIENCE. THE FEE WAS REASONABLE, CLEANUP WAS THOROUGH, AND THERE WERE NO SURPRISES. I DEFINITELY WOULD USE THEM AGAIN AND RECOMMEND THEM WHOLEHEARTEDLY.

DARIUSZ WAS INCREDIBLY HELPFUL AND KNOWLEDGEABLE. HE MADE SURE WE UNDERSTOOD ALL THE DETAILS OF INSTALLING NEW FLOORING IN OUR HOUSE INCLUDING THE POSSIBLE MESS AND DUST. THE WORKERS WERE PROMPT AND THE FINAL PRODUCT IS SPECTACULAR. HE HAS ALSO GONE OUT OF HIS WAY TO EDUCATE US ON THE PROPER CARE OF OUR FLOORS. I HIGHLY RECOMMEND HIS SERVICES.

THIS COMPANY WOULD NOT PROVIDE ME WITH A WRITTEN QUOTE. I FOUND THE COMPANY PROFESSIONAL, BUT WAS NOT HAPPY WITH TAKING HIS WORD ON THE COST OR WHEN THEY WOULD BE ABLE TO COMPLETE THE WORK.

DARIUS, THE ESTIMATOR, WAS ON TIME AND LAID OUT THE OPTIONS CLEARLY. THE 2 WORKERS PROTECTED THE HOUSE FROM THE SANDING DUST. JOB WAS PROMPT AND WELL-DONE.

DARIUSZ WAS VERY ENTHUSIASTIC ABOUT HIS WORK AND PROVIDED US WITH A LOT OF INFORMATION UP FRONT, HIS TEAM WAS CLEAN AND PROMPT AND SEEMED TO WORK EFFICIENTLY; THERE WERE A COUPLE OF AREAS THAT WE WERE NOT SATISFIED WITH WHEN THE JOB WAS DONE, HE CAME AND LOOKED AT THEM AND HAD THEM TAKEN CARE OF PROMPTLY.