CHICAGOLAND FLOORING INC

bad unprofessional

no work performed

Not Applicable.

unknown

OUTSTANDING.

VERY HAPPY WITH THE WORK.

THEY DID NOT RETURN MY CALL.

THE OWNER WAS A PLEASANT PERSON TO DEAL WITH. HE WAS ALWAYS ON TIME AND VERY RESPONSIVE. ALTHOUGH, THE QUALITY OF THE WORK WAS GOOD, THEY LACKED RESPECT FOR MY PROPERTY. I FULLY UNDERSTAND THAT DUST IS AN INHERENT PART OF REFINISHING FLOORS. HOWEVER, THEY DID NOT SEEM TO TRY TO CONTAIN THE DUST TO THE ROOMS THAT THE WORK WAS BEING DONE. IN ADDITION, THEY PLACED THEIR SANDER IN MY BATHROOM ON TOP OF MY BATH MAT MAKING CLEANUP TOUGH. FINALLY, THEY LEFT GARBAGE ABOUT MY HOUSE AND EVEN LEFT SOME CHEMICALS AND VARNISH ON MY KITCHEN SINK (NOT THE JUG, BUT THE ACTUAL CHEMICALS). FOR THIS REASON ALONE, I WOULD NOT RECOMMEND THIS COMPANY. PERHAPS THEY WOULD HAVE BEEN BETTER HAD THE HOUSE BEEN EMPTY.

WE DID NOT USE THIS CONTRACTOR BECAUSE HE REFUSED TO GIVE US A WRITTEN PROPOSAL. WHEN HE QUOTED HIS PRICES, HE SAID IT WOULD COST BETWEEN THIS AND THIS, BUT WHEN I ASKED HIM FOR A WRITTEN PROPOSAL, HE SAID HE DIDN'T WRITE PROPOSALS WE EITHER LIKE THE PRICE OR NOT. OBVIOUSLY, I WOULD NOT GO AHEAD WITH A JOB WITHOUT A WRITTEN PROPOSAL. I CALLED HIM BECAUSE HE HAD SUCH A GOOD RATING ON ANGIE'S LIST, BUT I WOULD NEVER USE HIM.

VERY PROMPT IN RETURNING E-MAIL AND CAME OUT AT THE CORRECT TIME TO GIVE ESTIMATE. VERY THOROUGH, PROFESSIONAL, AND GAVE GOOD ADVICE FOR THE 4 ROOMS THAT I WANTED REFINISHED. I DID ULTIMATELY GO WITH SOMEONE ELSE BECAUSE I HAD 2 FRIENDS RECOMMEND ANOTHER COMPANY, PLUS THE OTHER COMPANY CAME IN AT LOWER COST.

THE FLOORS ARE ALREADY SCUFFED AND HAVE DEBRIS UNDERNEATH THE FINISH. ONE OF THE OWNERS SAID HIS WORKER MUST NOT HAVE USED THE RIGHT VACUUM. THE SAME WORKER CAME BACK AND 'SCREENED' THE FLOORS AND APPLIED ANOTHER COAT, BUT IT DIDN'T FIX THE PROBLEM. ALSO DIDN'T STAIN THE NEW FLOOR BOARDS BENEATH MY REFRIGERATOR AND STOVE, WHICH I DIDN'T REALIZE UNTIL I MOVED THEM RECENTLY FOR CLEANING. MY INITIAL QUOTE NEARLY DOUBLED WHEN IT WAS DISCOVERED I NEEDED THE BOARDS REPLACED. THEY CHARGE $20 PER BOARD, NO MATTER WHAT THE SIZE AND I NEEDED 12 BOARDS, EACH LESS THAN 6' IN LENGTH. DON'T BE FOOLED BY THE OWNERS SALESMANSHIP, HE DOESN'T DO THE ACTUAL WORK, BUT SENDS A NON ENGLISH-SPEAKING LABORER AND THEN LEAVES WITHOUT SUPERVISING THEM OR FOLLOWING UP ON THEIR WORK.

COMPANY CALLED BACK ONCE TELLING ME THAT HE WOULD NEED TO CALL ME BACK IN 2 DAYS TO SET UP A TIME. HE NEVER CALLED BACK.

OUR OVERALL EXPERIENCE WITH CHICAGOLAND FLOORING WAS POSITIVE. THE FLOOR WE HAD THEM WORK ON WAS SANDED, VARNISHED AND BUFFED VERY THOROUGHLY, AND LOOKS GOOD. TO US, CHICAGOLAND'S ONLY GLARING DEFICIENCY IS IN THE PROFESSIONALISM OF ITS WORKMEN. THEY NEGLECTED CLEANING UP AFTER THEMSELVES, LEAVING DEBRIS, CIGARETTE BUTTS, AND A DISCARDED VARNISH BUCKET OUTSIDE OUR BACK DOOR WHEN OUR GARBAGE CAN WAS ONLY STEPS AWAY. THE WORST OFFENSE CAME WHEN, ON THE LAST DAY OF THE JOB, THE WORKMAN DIDN'T EVEN LET ME KNOW HE WAS LEAVING FOR THE DAY, NOR ASK ME IF I WAS SATISFIED WITH THEIR WORK! OVERALL, CHICAGOLAND'S WORKMANSHIP IS FINE, BUT THE HOMEOWNER WOULD BE WELL ADVISED TO COVER ANY EXPECTATIONS ABOUT CLEANLINESS BEFORE SIGNING ANY PAPERWORK.

IT WAS A TERRIFIC EXPERIENCE! THEY GAVE A WRITTEN ESTIMATE BEFORE THE WORK WAS DONE AND CAME IN UNDER THE ESTIMATE. THEY ALSO CAME A DAY LATER TO RESTAIN TO MATCH THE OTHER BOARDS SINCE THE STAIN I PICKED DIDN'T QUITE MATCH. THEY ALWAYS CAME RIGHT ON TIME.

DARIUSZ AND HIS CREW ARE AMAZING. I NEVER THOUGHT OUR FLOORS COULD LOOK SO BEAUTIFUL! TWO OF MY NEIGHBORS HAD THEIR FLOORS DONE, AND THEY PAID MORE AND THE WORK ISN'T AS GOOD. I WOULD NOT HESITATE TO HIRE HIM AGAIN.

THESE GUYS WERE GREAT. THEY WERE UNBELIEVABLY RESPONSIVE AND DARIUS IS JUST REALLY GREAT TO WORK WITH. WE ENCOUNTERED SOME PROBLEMS WITH THE FOUNDATION FLOORING BEING REALLY WARPED AND SLANTED IN ONE OF THE ROOMS (WHICH WE DIDN'T NOTICE UNTIL WE STARTED PUTTING DOWN THE NEW FLOOR.) DARIUS CAME TO ME SAYING THAT HE REALLY THOUGHT IT LOOKED BAD TO HAVE SUCH SLANTED FLOORS AND THAT I WOULDN'T BE HAPPY IN THE END AND HAD A NUMBER OF OPTIONS TO FIX IT (WHICH HE DID AND IT LOOKS FANTASTIC). I REALLY TRUST THESE GUYS, THEY GIVE 110% AND REALLY GO OUT OF THEIR WAY TO DO A FANTASTIC JOB. THEY ARE CRAFTSMEN AND AREN'T HAPPY WITH A JOB UNLESS THEY THINK IT'S PERFECT.

DARIUSZ WAS GREAT TO WORK WITH. HE IS VERY RESPONSIVE AND PROFESSIONAL, AND HIS TEAM DID QUALITY WORK. I HIGHLY RECOMMEND THEM.

I CAN'T SPEAK HIGHLY ENOUGH ABOUT DAREK AND HIS CREW. THEY DID A WONDERFUL JOB OF INTEGRATING NEW FLOORS WITH EXISTING FLOORS AS WELL AS FINISHING THE FLOORS. VERY LITTLE DUST. I WOULD DEFINITELY USE AGAIN, HIGHLY RECOMMENDED!

DARIUSZ WAS INCREDIBLY PUNCTUAL, AS WERE HIS WORKERS. HE WAS ALWAYS UPFRONT ABOUT THE JOB AND POTENTIAL PROBLEMS WE MIGHT ENCOUNTER. IMPORTANTLY, HIS GUYS DID WHAT HE TOLD US THEY WOULD DO, AND THEY DID A GREAT JOB.

IT LOOKS TERRIFIC. THEIR PRICE WAS ALSO COMPETITIVE WITH ANOTHER ESTIMATE WE HAD. THEY WORKED QUICKLY AND CLEANED UP MOST OF THE DUST AFTERWARD.

DARIUS Z, THE PROPRIETOR, IS EXTREMELY PROFESSIONAL. HE WAS ABLE TO COME OUT FOR AN ESTIMATE THE DAY I CALLED. HE THEN SPENT 45 MINUTES HELPING ME EXPLORE MY OPTIONS. I NEVER FELT LIKE I WAS UNDER ANY PRESSURE TO GO WITH THE MORE EXPENSIVE OPTION (THOUGH I ULTIMATELY DID). HE INSTILLED GREAT CONFIDENCE IN THIS FIRST-TIME HOME OWNER AND DID NOT DISAPPOINT. HE AND HIS CREW DID A FABULOUS JOB ON OUR FLOORS. I WOULD HIGHLY RECOMMEND THEM.

EXCELLENT WORK. I WOULD USE THEM AGAIN

DARIUSZ ZUKOWSKI (THE MANAGER OF THE COMPANY) WAS MY MAIN CONTACT. HE WAS EXTREMELY PROFESSIONAL THROUGHOUT THE ENTIRE PROCESS. THE INDIVIDUALS DOING THE WORK WERE PROMPT AND HARD-WORKING. I EXPECTED TO HAVE DUST THROUGHOUT THE HOUSE. THEY DID SUCH A GREAT JOB OF PREVENTING IT--I WAS INCREDIBLY PLEASED THAT SUCH A MAJOR JOB COULD BE DONE IN A WAY THAT DID NOT CAUSE ANY INCONVENIENCE TO ME. THE FLOORS LOOK GREAT.

THEY DID EXCELLENT WORK, THEY WERE VERY RESPONSIVE TO MY QUESTIONS, THEY ALSO DID EXTRAS THAT I WASNT CHARGED FOR. THEY STARTED EARLY ON THE JOB AND HELPED HUSBAND TEAR OUT THE OLD FLOOR

VERY IMPRESSED WITH PROFESSIONALISM. BROUGHT IN SAMPLES AND THE QUALITY WAS VERY GOOD!