We're dedicated to providing our clients with the very best in service, installation and repair your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
Not reliable in their service. Not appearing on scheduled time. Poor level of checking at problems and not solving them.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Derrick S.
12/2021
4.0
I simply had a kitchen line rodded out. This is something that has been happening around holidays with my tenants cooking a lot and their being grease backed up. The charge was around double what I am used to paying. And the receipt had no details. I asked if it was an hourly rate or how is it calculated and I was given no answer. The receipt just says custom.
Rating Category
Rating out of 5
quality
4.0
value
2.5
responsiveness
2.5
Robert S.
12/2021
5.0
insure result. Based on satisfaction with this job, asked him about aged water heater. Gave estimate & returned next day to install. Also, replaced old sump pump while he was there. Very pleased with technician & all work.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$3,300
Jordan L.
10/2021
5.0
Came out for a free estimate. Very informative regarding the issues we were experiencing and offered alternate solutions without paying for a service. Highly recommend for any of your plumbing needs or questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Beth T.
10/2021
1.5
Too expensive. Was an hour late. Will not be using them again.
Rating Category
Rating out of 5
quality
1.5
value
0.5
responsiveness
2.0
$600
Sinoj F.
09/2021
5.0
Job well done; will use you guys again for hydro-jet cleaning in the near future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mario C.
09/2021
0.5
They are very untrustworthy, you should not do business with them.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Herby W.
09/2021
5.0
Several were recommended by Home Advisor, but Chicago Sewer Experts were the only ones available the same day. The rep was prompt, took care of my clogged drain and offered very good advise on preventing future clogs. Hope I don't have this problem again, but if I do I will call Chicago Sewer again.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$250
Tanya L.
07/2021
5.0
Prompt, professional service with personable employees. I will be a return customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dean N.
06/2021
5.0
They were very quick to call and very polite, and seemed to really know their stuff. They were upfront and clear about pricing, which was reasonable. The work I needed turned out to be small, and it took about 30 minutes to get my utility sink draining again. Highly recommend them, and maybe ask for Manny as he was who helped me
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$260
Saul G.
01/2021
2.0
Good salesmen, not good workers. They were mostly trying to sell expensive projects instead of the project at hand. Needed drain snaked to the outside. Were hesitant to do the work and use their equipment. The pipe was on an angle and they said it could not be done. After an hour of back and forth decided to get the pipe snaked. It required the big snake to tear up roots which were needed. They used a smaller drain snake. The cost was close to 400 dollars. Ridiculous and I still have the same problem. Would not recommend it.
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
2.0
Annie S.
12/2020
5.0
The staff was very professional and efficient. They investigated the issue immediately and found that the job needed to be referred to the City of Chicago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ian P.
12/2020
4.0
Professional company. They clean behind themselves, give updates on the job, provide several options for resolution before doing work, and they accept credit card for payment. My only critique is they are pricey. I definitely overpaid for a drain cleaning. But my drains are clear!
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
4.5
Yes, I recommend this pro
$386
Rakesh N.
11/2020
4.5
First plumber couldn’t do the job but another one was sent who got it done
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
DANIELLE M.
11/2020
2.0
I would not hire them again because the price was changed 3 times. I felt as though I was being taken advantage of. I went along to get it done but I would not call them again.
Rating Category
Rating out of 5
quality
3.5
value
1.0
responsiveness
3.0
$600
Lauren S.
11/2020
5.0
Manny was polite and efficient. He was able to fix our clogged kitchen sink quickly and I felt the price was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David H.
11/2020
5.0
They clean up good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Benjamin T.
09/2020
5.0
I thought they were great and professional. Would recommend.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Fannie L.
08/2020
4.5
very efficient were on time beat other extimates i had. they worked hard even tho the light were off in the neighborhood . clean up was good. very professional . cleaned and replaced my sewer pipes. Thank you home advisors
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,800
John T.
06/2020
4.5
Appears to have done a great job. Had an emergency job that was tough, but they took care of me in 4 1/2 hours. They dirtied up the place, but I guess that goes with the territory.