Chicago Porch Authority Inc

Frank and his crew were awesome! The process could not have been easier. Fair pricing, timely execution and great attention to detail. My project wasn't huge, but I was treated as if it was. I couldn't ask for a better experience. Highly recommend CPA!

Frank did an excellent job in replacing our old worn out porch with an excellent new one. He had a number of good recommendations around design of the privacy wall and was very clear in communicating progress throughout the project. When a few adjustments needed to be made at the end he was very accommodating to support. I highly recommend his services for anyone looking for similar work.

The came and did a very comprehensive analysis of the porch and said they would provide an estimate within a week. I had to email to ask for the estimate, then it took a coupe of days and they reported a high figure with no details. Clearly they were busy did not want the job.

Frank and his team did a wonderful job on our garden level patio. They demoed the old patio, removed the old pavers, put up Trex flooring, a new accent wall, and a new fence. It is exactly as we wanted and Frank was a pleasure to work with.

No response for estimate. I even called their office requesting one. No response again. Handyman located instead.

After second attempt to connect for estimate we scheduled appointment. CPA cancelled and has not called back to reschedule

excellent work. Took a little time to get scheduled, but once it was set, the work was done on time, extremely well, and great clean up. Very smooth overall process and I would highly recommend.

Our old porch, which had been built by a general contractor in 1989, was failing--missing balusters & pickets, eroding porch front & stair edges, front porch sloping. I knew the owner of C.P.A.--he was my neighbor and had started the company under a different name a couple of years after I had the old porch done. Called that company, which told me that when he had left the area, he had sold them the name but they didn't operate inside the city--then they told me about his new company. Went to the website, was impressed, and called him. He'd moved back to our neighborhood. He inspected my porch & stairs, then showed me how he would replace it--all of it. I also showed him my deck (built by Harmonious Decorating in 2013) and that because the decking planks were too close together, water would pond up, and freeze in winter. He suggested routing wider grooves in strategic places. Not only did C.P.A. perform all the work within four days, it also repaired some eroded siding on the inner porch sides, and made sure everything was level. I still get compliments on my porch & stairs--even from taxi drivers who drop me off!

Excellent. The new porch has completely transformed the look of my house.

I am the property manager for a large condominium association containing approximately 300 units, with a roof-top community deck and private decks up to 2,000 sq. ft. per. This contractor, Frank Shubert, has done outstanding deck work for both our Association and the private homeowners. He is our absolute go-to person for any deck issues whatsoever. We have received nothing but glowing reports. Frank is very honest and can offer wonderful suggestions. Book him early! His work is remarkable and worth any wait.

Wish I would have seen these reviews as I called Frank. Same experience. Missed an initial appt for whatever reason. Came out and measured for my project on a Friday. Said quote would be back on Monday. No quote. Called 2x to follow up. No call back. No response. I guess its a pattern. Professional on site and I thought we could have successful communication about my project but that's not possible when there is ZERO contact or follow through. If i worked like this in my job, I wouldn't have one. If you call Frank, don't expect much based on the other reviews and this one.

WITHIN BUDGET AND IN A TIMELY MANNER

Frank and his team (led by Kevin) did a great job. They were very patient with me to make sure they could implement all of my specific ideas, designs, etc. And, if for some reason something did not turn out the way that I wanted, they redid and fixed everything until it was right. I should note though that the project required a lot of patience on my part as well, as there were a number of delays (some through no fault of CPA) , but that is expected in a project of our size and does not hinder me in giving my recommendation of CPA. They stuck incredibly close to their quote, which was the best I had received compared to a few other places in Chicago, and the only reason it deviated was because I had some additional requests not discussed prior to the start of the project. Throughout the project, Frank was very accessible, either through texts, or calls, or weekend visits (to accommodate my work schedule), etc. All in all, if I need any more deck work done, it will be with Frank and CPA. But they did such a nice job, I don't foresee needing anything else (other than to periodically stain the ipe we used).

Extremely well. Work was scheduled within a reasonable time frame (dependent on weather) and once work began it took approx. 2 days to complete, including hauling away of old wood.

The work was perfect, the price was right, the customer service was so-so as it related to scheduling.

Chicago Porch Authority stepped in to complete a job after another contractor took our deposit and disappeared. They built out our roofdeck in trex material and did an excellent job. The workers were very professional, punctual, and went the extra mile to make sure no mess was made in our house. Their pricing was very competitive and overall were a pleasure to work with. I'd definitely recommend them and plan on using them for any future projects.

Not well, they emailed me back to determine how many steps needed repair. I answered them and never heard from them again.

Our 15 year old cedar deck had it and we were tired of stripping and staining it every year. After reviewing options with Frank we decided on a new composite deck with an updated look. When Frank came over to review our plans and make recommendations he noticed right away that one of the deck footings sunk and was a potential safety risk. One of the options Frank quoted was to install a new mid-beam and footing. Frank detailed all pricing for the project and kept to his quote. Frank was very professional every step of the way and started work on the day promised. Frank?s installers where also very professional, really polite and picked up all debris daily. Quality work from professional craftsman. We can enjoy our backyard again and best of all no more deck maintenance!!

I called frank on sept 16 and left a voice message and then followed up with an additional call on sept 17th. Frank answered my phone call and I advised him of the type of repairs I needed. Frank stated he would send me a couple of estimates regarding the work i described via email and also send someone out to take a look at my railing. I never got that email. I called twice this week and left voice messages with no return call. Very disappointing in Frank's failure to follow-up as he seemed very knowledgeable on the phone.

The results were beautiful. Frank recommended an ipa hardwood decking system, using Bison lifts and off-brand decking. The look was exactly what I was looking for. The installation crew did an excellent job, start to finish in one day. They were professional, skilled, and experienced. Frank is nice but can be a little distracted, so it took a while to nail down an installation date. Overall, we were thrilled with the result and the price.

.It went extremely well. The contractor was responsive, conscientious and thorough. It took longer than expected to have the work begin, but I'm very pleased with the results.

Extremely disappointed in this contractor's lack of responsiveness. Frank reportedly came out to quote on a new project in my absence, and was promised nearly a week ago that the estimate was going to be sent. It took me to follow up with phone calls and texts asking for the quote that he never provided. Truly disappointed, particularly given the other positive reviews.

At the beginning it seemed that after we had signed the proposal we still had different ideas of what needed to get done, but Frank was very flexible and did not hesitate adapting to it.

I was very happy with the service. I would use them again.

Excellent design, finished in several days, at estimated cost