Chicago Chimney Experts

Description of Work: The provider came to my house to assess the roof for repairs after a small leak this winter. I was impressed when he told me that we did not need to replace the whole roof, but only the affected section. He gave me a "ballpark estimate" of the costs and told me that a formal estimate would follow. He charged $85 for the inspection, which he said he would refund when the contract was signed.

Description of Work: Inspected/cleaned chimney..gave advice & pictures of suggested repairs

Description of Work: Install a chimney liner, rebuild the fireplace box and install an energy top damper

Description of Work: I called because my flue would not close and they said I needed to replace entire unit. They ordered one said they would have to take down brick, mantel etc. and would replace once unit was installed. They did take down shelving, mantel, brick and replaced unit (incorrectly and would not pass inspection). They would not continue the job and I am left with a torn up wall, floor and a hole in my wall.

Description of Work: BEWARE OF THIS COMPANY!!!! THEY HAVE ALSO USED THE NAME OF CHIMNEY EXPERTS. As Universal Chimney, they had done some work for me about three years ago; the work was fair. They happened to call me up recently to see if I could use any more chimney work. I asked them to come out and fix their previous work and/or provide an estimate on some new work. They came out, gave me an estimate on a new liner and cap for my chimney which would fix their previous mistake and my new problem. Plus, they were going to give me some credit from their previous work as good faith. I was very pleased with this. After they left, however, my wife and I decided to put this off until the fall due to not being employed at this time. I called them up, explained the situation and asked them to send me back my deposit of $396. Instead they deposited the check, will not return the funds and will not return my calls. As such, I still have the original problem that they created and a new one that will still have to be fixed. I am very blessed with a good ear for voices and can almost always identify someone by only hearing them speak. I just called them up looking for Joe who had identified himself as the Manager, but not the owner, in a previous conversation (his office admin identified him as the Owner in another call to the company) and he now identified himself as Henry and indicated Joe was not in. I left a message for Joe again but fully expect that this money is lost. At this time, I have water coming into my home from the inside of the chimney. It is damaging my walls and I will have to shell out more money for another company all while being unemployed in a bad economy!!!