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Call First Sewerage Ltd.

Drain Cleaning, Plumbing, Sewer Cleaning

About us

Our business is our livelihood but it is also so much more.Call First Ltd. Sewer & Plumbing was started to fill in a void in the current market and to make a business that people can place their trust in. Over the years we have never lost our commitment to our clients and that is what has allowed us to succeed in a very competitive industry. The employees of Call First Ltd. Sewer & Plumbing stand committed to our purpose and will provide the best service! Business hours: "call for an appointment - 24/7 emergency services available "

Services we offer

New Construction Plumbing, Sewer Cleaning, Flood Prevention


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
6%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Susan H.
12/2015
5.0
plumbing
  + -1 more
Fine. See above.
Description of Work: I asked for a quote to remedy flooding in my basement. He provided several ideas and provided an on the spot verbal (though not exact quote) for each option. He would have put the quote in writing had I asked. Since it was more expensive than what I had hoped to pay, I did not proceed with any work. Frank really knew what he was talking about! I merely didn't want to make that kind of investment at the time. I believe that his pricing is in line with what other reputable plumbers will quote.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
12/2015
3.0
plumbing
  + -1 more
Worse than expected. The whole house rough-in from top to bottom was actually completed in early 2014, but, it wasn't until the final fixture install that the problems were revealed. There was a time delay in the renovation project so the problems didn't show up until I brought in another plumbing firm to complete the final bath fixture installation for two bathrooms. Multiple water lines were installed in reverse. The specs for the expensive Grohe fixtures where not read properly. New plumber had to rip open newly finished walls in order to correct all the issues. Also, the initial install took three times longer that originally estimated and one of the three workers had an attitude problem. I had used Call First previously for several small projects with no problems. This did not turn out the same.
Description of Work: Completely new plumbing rough-in install in an old victorian two-flat.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$14,000

Sue T.
09/2015
4.0
plumbing
  + -1 more
It went well.. But the owner had to come back out to finish the job
Description of Work: Fixed my toilet

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jo Ann S.
07/2013
5.0
sewer cleaning, drain cleaning
  + 0 more
They were on time and professional. They seem to have a better understanding of sewers and drainage then the person we had come out the day before for a gave us a $375 cost estimate and told us that we would need to hire a separate person to clean the catch basin. Call First rodded our sewer and cleaned our catch basin for $150, and did a good job - we saw them pull a hairball the size of a basketball out of our drain.
Description of Work: Rodded our sewer line and clean our catch basin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James S.
02/2013
5.0
plumbing
  + -1 more
All went great. I have used Frank on a few occasions at another property and he came on short notice and worked until 8:00pm on a weekday to fix issues with my tenants bathtub drain and shower valve. This time I scheduled an inspection of the sewer drains in a 120 year old two-flat that I wanted to buy. He and an assistant arrived on time and completed the inspection. They had to pull a basement toilet and reinstall in order to feed the camera scope to the street and back. This was done very professionally and added to the decision to go ahead with the contract for purchase. At this point I would highly recommend Call First for any plumbing related services. I think their prices and services are fair and honest. I will use them again.
Description of Work: Inspection of sewer lines to street and catch-basin using camera scope.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sue T.
08/2012
5.0
sewer cleaning, drain cleaning
  + 0 more
They did an excellent job. They were on time and called prior to coming and were very professional. It was almost like I was dealing with someone I had known for a long time. The day they came out the weather was horrible, but they did not stop until the work was finished. They were a little expensive, but the problems have been solved and have no issues since then I will definitely be using them in the future for some other properties.
Description of Work: They did a lot of jobs on a commercial building for me. They rooted out the sewer, repaired the trap, a broken tile and some pipes. They even had to cut a few roots that were blocking the drains. They also gave me videos of the drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Sharon G.
02/2012
5.0
plumbing
  + -1 more
After attempting to unclogged the drain lines I phoned Call First Sewer and Plumbing and explained to Frank the owner my problem. He promised that he would give me a call after completion of another job he was working on. He called me just as he promised and arrived at the estimated time. He was thorough and answered all my questions. I would certainly use Call First again. Its good to know that some companies do remember that GOOD CUSTOMER SERVICE is what keeps customers coming back and brings referrals.
Description of Work: The blockage of two clogged drain lines (bathtub and basin) were cleared.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric K.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
Called them, asked them to arrange the fix with the tenant, they fixed it promptly, then billed the minimum service charge plus $10 for parts over the phone.
Description of Work: Remove p-trap, retrieved an item, replaced the pop up drain stopper which was missing and allowed the item to drop into the trap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mark B.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
Overall, he fixed the problem I needed fixing and did exactly what I needed him to do.
Description of Work: On time, knew exactly what he was doing, got to the bottom of the problem, documented everything clearly and came through with the most reasonable price out there. Hard working and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Corey H.
11/2010
5.0
plumbing, drain cleaning
  + 0 more
Very well
Description of Work: pipe access installation, yearly internal pipe snake, cold water shut-off valve between townhome units, drain assembly replacement. Cost varied depending on service. $150 for pipe snake

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John S.
07/2010
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
They are expensive but they come immediately if there is an emergency. They do good work. I am satisfied with them.
Description of Work: I used Call First Ltd Sewer & Drainage a few times.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

WALLACE H.
05/2009
5.0
plumbing, drain cleaning
  + 0 more
This is the second time I have used them and they are now my plumbers of choice. I'll call them first when I need a plumber.
Description of Work: Put in 2 clean-outs in laundry room drain and partially rebuilt catch basin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

TODD W.
10/2008
5.0
drain cleaning
  + -1 more
They were fantastic. This is the third time that we used them. They were on time. They did a great job at cleaning up after themselves. I would recommend them and continue to use them again.
Description of Work: They came and replaced a sewer pipe and they repaired the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELLEN R.
09/2008
5.0
drain cleaning
  + -1 more
Smooth.
Description of Work: Our catch basin needed to be completely rebuilt. They also had to install an access to the main plumbing line and blow the whole thing clean, and they did! These guys were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

JENNIFER P.
06/2006
5.0
sewer cleaning, drain cleaning
  + 0 more
They called right back after I left a message. They made an appointment to come out next day even though it was routine maintenance. They came later than expected, but called to let me know they would still be out that day.
Description of Work: Cleaned grease pit and provided a quote for tuckingpointing another catch basin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

ERIC S.
03/2006
5.0
drain cleaning
  + -1 more
First of all. These guys are the best! Great price, great work! Called Frank and he was busy but told me he's could get to us in a day or so. They came out and assessed the problem and we made a date for them to return. They performed all work, explained what they were doing and gave us suggestions. Charged us what they said they would. No surprises. Great experience.
Description of Work: Pump, clean and re-mortar main sewer line catch basin. Rod and clean main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

JENNIFER C.
04/2005
5.0
drain cleaning
  + -1 more
WE NEEDED A CLEAN-OUT INSTALLED SO THEY COULD ROD THE DRAIN. THE CAST IRON STACK NEEDED TO BE SNAPPED IN 2 PLACES AND A PVC PIPE AND CLEAN-OUT WAS ADDED. OUR CATCH BASIN LID WAS CRACKED, AND THEY HAPPENED TO HAVE A USED ONE ON HAND FOR A FRACTION OF A PRICE OF A NEW LID. THEY SPENT THE TIME TO ANSWER SOME QUESTIONS ABOUT SOME OF MY FUTURE PLANS FOR MOVING THE SHOP SINK AND LAUNDRY TO ANOTHER ROOM, AS WELL AS HOW THE WASTE LINES WERE CONFIGURED IN OUR OLD HOUSE. I'VE USED A FEW OTHER DRAIN COMPANIES AND THESE GUYS WERE DEFINITELY THE BEST VALUE FOR THE BUCK.
Description of Work: WANTED THE MAIN SEWER RODDED AS WE HAD LOTS OF TROUBLE IN OUR LAST HOUSE DUE TO TREE ROOTS. OUR NEW PLACE HAS HUGE TREES IN BOTH THE FRONT AND BACK YARDS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

04/2005
2.0
plumbing
  + -1 more
THEY REPLACED OUR TOILET WITH A MUCH SMALLER ONE. MY HUSBAND CALLED TO SEE IF THERE WAS ANOTHER OPTION, THEY SAID THAT THERE WASN'T. THE TOILET WORKS BUT I'M CONCERNED I GOT WHAT I PAID FOR.
Description of Work: REPLACING TOILET.

Rating CategoryRating out of 5
quality
3.0
value
2.0
punctuality
5.0

$500

    Contact information

    unknown, Chicago, IL 60647

    http://www.callfirstltd.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Sewer Cleaning

    FAQ

    Call First Sewerage Ltd. is currently rated 4.6 overall out of 5.
    Call First Sewerage Ltd. accepts the following forms of payment: Check,MasterCard,Visa
    No, Call First Sewerage Ltd. does not offer free project estimates.
    No, Call First Sewerage Ltd. does not offer eco-friendly accreditations.
    No, Call First Sewerage Ltd. does not offer a senior discount.
    No, Call First Sewerage Ltd. does not offer emergency services.
    No, Call First Sewerage Ltd. does not offer warranties.
    Call First Sewerage Ltd. offers the following services: New Construction Plumbing, Sewer Cleaning, Flood Prevention

    Contact information

    unknown, Chicago, IL 60647

    http://www.callfirstltd.com/