It went very well. The only thing that I was unhappy is the door but they are very professional
Description of Work: To redo my closet
Rating Category
Rating out of 5
Theresa B.
10/2013
5.0
closet systems
+ -1 more
Everything turned out fine. The quality is still holding up well five years later. I was impressed with their product and its high quality. They were professional to work with.
Description of Work: They installed and designed two closets.
Rating Category
Rating out of 5
Yes, I recommend this pro
SALLY ANN N.
10/2013
4.0
closet systems
+ -1 more
The guy came over with all the new shelving that had been all measured out. When he was almost all the way through the first closet I realized the walls in the closet needed to be painted. I had always thought that the shelving they installed included backing that covered the walls of the closet, but it didn't. The shelves were gleaming white and I had these crummy old walls. I called and she explained I could still paint the walls. I hired someone to paint the walls but it was a difficult task because the shelves were already installed. The product is good but I felt they should have given me more information upfront.
Description of Work: They installed new shelving in three bedroom closets. They removed the old shelving first. The sales person figured out the most efficient way to design new closets in my old home. I felt she did a good job at this but I felt the plan she sent over was hard to understand for someone not in the industry.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
christine O.
10/2013
5.0
closet systems
+ -1 more
I had no problems with the service. The quality is holding up really well two years later. I have been very pleased. The installer was nice. The designer was great to work with and responsive to the one issue I had.
Description of Work: The branch in Milwaukee designed two closets and a crew from Chicago installed the closets. I liked their work that I had them back to do a third closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Kristyn E.
10/2013
5.0
closet systems
+ -1 more
The whole process took about two weeks from the sale to the installation. The installation of the four closets took about seven hours to complete. The closets turned out great, I am very happy with the result. I had no problems working with any member of their staff, everyone was professional and responsive.
Description of Work: They installed and designed four closets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jane L.
10/2013
5.0
closet systems
+ -1 more
It was an excellent experience. Barbara the sales person was very knowledgable and helpful. The installer was on time, efficient and did an excellent job. I met with Barbara and she came to the new house before we moved in to measure. They were able to schedule us in the time frame we wanted. The installation took about a few hours. I was referred to them by my sister who had used them prior and was pleased with their work.
Description of Work: We were moving into a new house. They designed and installed two closets.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Linda S.
07/2010
5.0
closet systems
+ -1 more
I e-mailed California Closets and was immediately referred to the store in Chicago. Pam Zelke responded to my inquiry and set a date for an in-house consultation. She recommended space saving designs for a reach-in hall closet and a small walk-in. Her ideas were based on my needs and closet uses. After her visit she e-mailed a copy of each closet design. I asked for a minor change on one design, and she immediately e-mailed a corrected version. Installation was done when I was ready, since I had to wait for painting to be completed prior to closet installation. The installer was very professional and the installation process was smooth. I have more closet space thanks to Pam's expert designs.
Description of Work: Purchased and installation of 2 closet systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,020
JAMES K.
10/2008
1.0
closet systems
+ -1 more
The house visit went OK, the designer was overly chatty, but he had decent ideas. The thing is, we never got his designs or estimate. No call, no email, no postal mail, he just fell off the face of the earth.
Description of Work: Came to give an estimate for installation of several closets in our new home.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
JENNY A.
05/2008
5.0
closet systems
+ -1 more
While the project has been delayed until this fall, we have every intention of calling David this fall and going forward with the plans. We met with two other companies and California Closet's professionalism, responsiveness, and designs clearly exceeded the other two companies.
Description of Work: David and I met. We talked about what we needed and what could be done given the challenging depth issues of some of the closets. We also talked about what we could do to make sure that we did not lose any amounts of hanging space. I got the closet plans a week later. They were great and reflected everything David and I had talked about.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Steve M.
10/2007
5.0
closet systems
+ -1 more
Fine.
Description of Work: Installed one entry closet, one master closet and one office closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,697
SHU YANG T.
04/2007
5.0
closet systems, woodworking
+ 0 more
Tim - the interior designer at CC took us through the options, and drew up one closet. As things dragged on, he put on a DVD for the kids at the store to keep them occupied. As we expanded the design, he made sure we were happy with the functionality and the style. He kept his appointment later that week, confirmed the design (with minor modifications), and made an appointment for the installers. Installers came on time, installed everything, and after they noticed a gap between the closet and the wall, HAND TRIMMED a piece of shelving to close the gap. Very professional, very friendly, excellent customer oriented service.
Description of Work: Install a new large closet, shelving and 4 large drawer systems in the "mud room". We specified the closets to contain jackets, shoes, summer/winter accessories - and had to be functional. Shelves had to contain children books, kitchen cook books. Drawers had to be large for children's' toys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
GEORGIA P.
03/2007
5.0
closet systems
+ -1 more
The estimate was higher than their competitors, but the quality of the material was much better. Working with Sarah was a pleasure, she was open to my suggestions and not very pushy. My experience was very good and I would use them again!
Description of Work: Sarah designed two bedroom reach-in closets in our condo. They removed the old closet components, patched up the walls and added double hanging sections, shelves, drawers and a tilt hamper.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,700
CONRAD V.
10/2006
5.0
closet systems
+ -1 more
California Closets arrived in a timely manner. The installer was professional and cleaned up after the work was fully installed. California closets allowed us the flexibility to design two closets that fit our needs in terms of storage and practicality. California Closets was also very upfront about their delivery time. We even received our installations ahead of schedule. Additionally, they met a direct, competitors slightly, lower price.
Description of Work: California Closets installed a coat closet as well as a pantry into our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
MICHELLE J.
08/2006
5.0
closet systems
+ -1 more
Very positive. Pam is very professional and didn't try to push the high-end items on me. She answered all of my questions and did a great job with the design. I can honestly say that she used every square inch of my tiny closet space to its full potential. My only probem was with the installation. One of the closets wasn't measured properly and couldn't be installed as planned. Pam handled the situation with absolute professionalism though. She had the new parts made the next business day and then installed them herself on July 4. This problem explains why I'm giving them a ''B'' in Quality of Work - otherwise, the quality is fantastic.
Description of Work: I had two of the standard Chicago condo closets - two holes in the wall with a bar and a shelf. Pam Zelke came in, measured the spaces, my clothes, had a brief look at how I used the closets, asked me what I wanted to change, and then she got to work. She drew me out a plan for both of the closets, explained my options and the features I could have. A week later, I had two very organized, attractive closets.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$723
JAY A.
02/2006
4.0
closet systems
+ -1 more
Pam the designer who came out was very prompt and had called the previous day to confirm and suggest things we should think about. Pam was very helpful in suggesting ways we could arrange the space and make maximum use of the closet space. As we discussed the two spaces we had discussed, we also went to discuss an adjoining hallway closet and asked her to bid on that as well. We really liked the design but she had forgotten to do the one on the hallway closet. There design was much better than another closet company we had selected from Angies List but pricing was much worse. However we went with them because of the design. Pam later sent us design on hallway closet but it was not as innovative and helpful as the other two designs so we decided to defer that work. Installation took about 4 hours to do and the installer came promptly that morning and set up both closets and did good job cleaning up and explaining how to use. Total cost was reduced by a 10% rebate given.
Description of Work: We requested that they build out two closets - one a pantry and another a small walk-in bedroom closet for my daughter. We actually requested this service through Costco which has an arrangement with California Closets. It took a couple of weeks to get the appointment which was set through a central Costco line.
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Service Categories
Closets,
Finished Carpentry and Woodworking,
General Remodeling,
Furniture - Sales,
Interior Design and Decorating,
Cabinet Making
FAQ
California Closets of North Chicago Showroom is currently rated 4.8 overall out of 5.
Monday: 11:00 AM - 6:00 PM
Tuesday: 11:00 AM - 6:00 PM
Wednesday: 11:00 AM - 6:00 PM
Thursday: 11:00 AM - 6:00 PM
Friday: 11:00 AM - 6:00 PM
California Closets of North Chicago Showroom accepts the following forms of payment: Check,MasterCard,Visa
Yes, California Closets of North Chicago Showroom offers free project estimates.
No, California Closets of North Chicago Showroom does not offer eco-friendly accreditations.
No, California Closets of North Chicago Showroom does not offer a senior discount.
No, California Closets of North Chicago Showroom does not offer emergency services.
No, California Closets of North Chicago Showroom does not offer warranties.
California Closets of North Chicago Showroom offers the following services: Closet organizers & custom storage solutions.