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Reviews
3.313 Reviews
Showing 1-13 of 13 reviews
Bambi D.
02/2010
custom cabinets
+ -1 moreThey did a good job. They were very nice. It arrived with a broken hinge and they immediately gave me 3 to replace it. They were very accommodating.
Description of Work: They made a single cabinet to match my other cabinets.
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Yes, I recommend this pro
$200
matthew J.
02/2010
custom cabinets
+ -1 moreWe loved it and it was a great stuff. They measured our kitchen and helped us design the cabinets. Then he helped us to do customization and any sort of upgrades that we needed to do. He recommended a few contractors. The cabinets are really great. They do their best to make sure that you get what you pay for. I think that they are very reasonable with their price. They did a great job.
Description of Work: Cabinet World delivered the cabinets last Wednesday.
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Yes, I recommend this pro
$4,500
WENDY S.
01/2010
custom cabinets
+ -1 moreMy recommendation is to never purchase cabinets from these people.
Description of Work: We purchased kitchen cabinets from Cabinet World. Their price is low and I guess you get what you pay for. Now, ten years later our cabinets are falling apart (We thought kitchen cabinets should last a life time, at the least 20 years). The laminent is buckling, they don't hang straight, and are generally of poor quality. Cabinet World personnel are rude and take no responsiblity. I have had to replace many of the cabinet doors. They deny responsibilty and act like no one else has ever had this problem with their cabinets. I truly doubt this is true.
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$5,000
DAVID C.
12/2009
custom cabinets
+ -1 moreOverall the quality and professionalism was poor. I expect the company to resolve their issues with a consumer in a timely manner. Waiting over a month for anything in today's economy is not acceptable in my book.
Description of Work: We are in the process of converting a 2 flat into a single family home. My wife I decided we wanted to help the local Chicagoland economy. So instead of buying our kitchen cabinets and countertops at a "Big Box" store, we would try a local to company. We live near Cabinet World. What a huge mistake. It started out OK, we began working with Pat Corry, a sales person at Cabinet World. We ordered the cabinets, and set a time to have him come out and take some measurements. Pat came out before the old kitchen was gutted, but I explained to him that the size and configuration of the kitchen would remain the same. When the cabinets arrived, some of them were the wrong size. At first it seemed like they would not take responsibility for their mistake. Also, the cherry finish on the cabinets was very poor. Some of them had blotches or discoloration on the cabinet doors. Pat came out, and admitted he made a mistake with the measurements. He told me he would order the new cabnets. Now more than a month later, I still have not received the new cabinet doors, nor they have not addressed the discolored ones. So this issue will go into 2010. They are now blaming the delay on the one of their suppliers, an "Amish" company in Ohio. They told me they cannot contact them, because they do not use modern communication. What a joke. My contractors are all but done, and all I can think of when I walk into to my new kitchen is, the unfinished cabinets. After spending 10K with them, I would never recommend them to anyone. I can only tell friends, family, co-workers and strangers I meet about how bad Cabinet World is to work with. Thank God for Angie's List.
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$10,000
Rocky G.
06/2009
custom cabinets
+ -1 moreMy wife and I stopped into Cabinet World when we decided to re-do our master bathroom. Mike was very helpful in working with us to decide what cabinet style and colors would work best with the counter we had already picked out. We got a quote from them and continued shopping around at other custom cabinet places and the big box stores. After not being happy with anything else we found (we were quoted twice as much for the same product by one of their near by competitors!) we decided to place the order with Cabinet World, adding matching trim for framing out the mirror. We were informed that it would be anywhere from 4-6 weeks for delivery, which was not a problem for us at all. Less than two weeks later, I got a call that our cabinets were ready. Since we hadn't even started demo on the bathroom, Cabinet World was more than happy to hold on to the cabinets until we were ready - which was a nice plus for us. We finally picked up the cabinets after the floor was ready, and the warehouse guys loaded everything into our truck for us. Got everything home, and everything went great. My wife and I installed everything ourselves and went as good as could be expected for a couple of DIY'ers. We did have to trim the toe kick to get it to fit under the cabinets, which I thought was a little weird and was kind of a pain, but it all worked out in the end.
Description of Work: Manufactured bathroom vanity and matching trim for mirror.
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Yes, I recommend this pro
$1,325
TODD H.
03/2009
custom cabinets
+ -1 moreThese guys are the absolute worst. I made the mistake of not checking Angie's List before using them just because their location is nearby. What a huge mistake. As of today I STILL have not received my cabinets from them and it has been nearly FIVE MONTHS since I ordered them. When I placed the order I told them I needed them in one and a half months and the sales guy, Jerry, said "no problem." Jerry has been so unhelpful and unapologetic every time I call - do not even talk to this guy. Ask for someone else. They keep giving me a different story every time that I call to follow up on this order. When I ordered the cabinets, I was told they were all made there on-site and they were the cabinet factory. Now they are blaming the problems on the vendors, claiming that someone else makes their doors. It is my suspicion that the doors are made in China or Mexico because they cannot seem to communicate directly with whoever fabricates them. I did get the carcasses from them so my contractor could install the counter top. They are very poor quality. I have a vanity in another bathroom I had ordered from the local big box hardware store (RSI Masterbath) that was marginally higher in price but FAR superior in quality and delivered in under 2 weeks. In hindsight, I should have gone with the hardware store again instead. I sincerely regret ever setting foot in Cabinet World. For a company that does business under that name, they seem completely incapable to actually constructing a cabinet.
Description of Work: Build 6' vanity for a new bathroom.
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$800
HERB R.
04/2008
custom cabinets
+ -1 moreThey did a terrific job. Pat was a pleasure to work with. He had several great suggestions. They quality and workmanship was first class. Ken did a great job with the installation, even doing a few little extras for us. All in all, a fantastic experience; much better than most other contractors we've worked with.
Description of Work: Cabinet World designed and built custom cabinets, book shelves and file cabinets for an in-home office.
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Yes, I recommend this pro
$4,500
CJ D.
04/2008
custom cabinets
+ -1 moreWONDERFULLY. Mike at Cabinet World was the first company we visited, and even though we did our homework and got estimates at other stores, he made the best impression on us. He was not pushy to make the sale and stood by their quality and customer service as a reason to purchase with them. He was patient with our inexperience and took as much time as we needed while we made the decisions about color, style, and layout. Our cabinets were ready for delivery after only 2.5 weeks, which even Mike admitted was a REALLY fast turn around (he thinks they were pushed through with a rush order) so I wouldn't say that that is a normal time for most orders but we were sure impressed! Delivery was smooth and once we installed the cabinets we had some minor revisions which Mike was happy to oblige. We highly recommend Mike at Cabinet World as he made what we thought would be a hard process completely easy and worry free.
Description of Work: Mike helped us finalize our design the day we walked in. Ultimately they fabricated and delivered the cabinets to our house.
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Yes, I recommend this pro
$6,200
KATHIE G.
11/2007
custom cabinets, countertops, glass repair
+ 1 moreThat's where the good news ended. Once we were ready for installation, I could not get a phone call returned and finally had to go into the store to get some action taken. While the cabinets look good and were about 90% correct, the service was lousy. The counter top installer had me come out 4 times to measure and still did not get it right! After several calls to Mike (salesperson) about the counter tops, I finally again went into the store. At that time, he was very apologetic and said he would have the owner of the installation company come out and look at the counter tops and they would take care of any problems. Another trip and the installer did come out, assured me they wanted me happy and he would call in a couple of days after speaking with Mike about how to handle and would send one of his team back out to complete the job. That was early August, it is now mid-November. My phone calls go unreturned, there has been to response and work is still not completed.
Description of Work: Cabinet World custom made kitchen cabinets, a bathroom vanity and provided quartz counter tops for both kitchen and bathroom. The materials were for a very small downtown condo, we wanted to remodel the kitchen and bath, but not make a huge investment. Cabinet World had some really good looking cabinets and the pricing was very reasonable so we decided to go with them after a very lengthy search. We purchased the cabinets and counter top materials in May 2007 with a promised delivery date in two weeks. During the time of the sale the attentiveness of the salesperson was very good, called frequently to finalize all details and follow up with us.
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$8,000
JEN R.
05/2007
custom cabinets, marble & granite
+ 0 moreNot well. Expect a little less service from a discount warehouse operation, but these guys are really bad. Basically, they had the granite on their showroom floor miss marked, so that when we ordered a specific color, a totally 100% different one showed up at our house. Fortunately, I was able to stop them, before they installed it. When I brought the problem up, they made me and my wife drive back and forth, to show them the samples, to prove the error and then even work directly with their granite guy, to resolve a problem they created, to begin with. Even though it's their vendor, they are located 15 miles closer to the granite guy than my house, to boot! We wasted a full week running around town on their behalf, to fix a problem, they could have remedied, with a simple phone call from them. Very exhausting and frustrating. These are lazy and totally uninterested people to work with, if you have any sort of question or problem. Ugh.
Description of Work: Ordered bathroom cabinet and vanity for new master bath, also had granite top ordered and cut thru them, as part of same project/order.
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$1,500
DAVID S.
10/2006
custom cabinets
+ -1 moreMy cabinets arrived weeks late and cabinet doors were damaged. The salesperson had the nerve to say the stain on the cabinet doors was normal. Luckily I've renovated a number of homes and am an educated consumer. All the cabinets had to be returned and I took my business elsewhere. This company does not have integrity and the end product is poor quality.
Description of Work: Purchased kitchen and bathroom cabinets.
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$6,500
CATHY B.
03/2006
custom cabinets, countertops
+ 0 moreThe cabinets were less expensive than another's, but about the same quality. The granite countertop was installed very professionally. There were no issues with that. However the team sent by Cabinet World to install the cabinets was very unprofessional. They did not line up the upper and lower cabinet seams nor did they make the bottoms of the upper cabinet doors line up with each other. They left a 2X4 behind some drawers in their sloppy cleanup. They cut door molding that they weren't supposed to and they did not ask first, leaving a big 1" square cutout in painted wood molding. They dragged their feet in sending someone out to fix these issues and it took at least 4 weeks and 2 visits by installers to correct the first installers' errors. The issues above were fixed and the light rail and top moldings were reinstalled. We never did get all the light rail trim we were promised from Cabinet World, but I just got tired of calling them about it after about 3 months.
Description of Work: They took out my old cabinets and stove. Then installed new cabinets and a separate company installed granite countertops. Cabinet World coordinated the granite also.
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$7,500
DONALD AND MEREDITH A.
11/2005
custom cabinets
+ -1 moreBEST PRICE YOU CAN FIND FOR WOOD DOOR CABINETS. QUALITY IS OK FOR THE PRICE, BUT SOME OF THE DOORS WERE NOT FINISHED AS NICELY AS THEY SHOULD HAVE BEEN, 1 WAS ROUGH TO THE TOUCH. IT TOOK OVER 8 WEEKS (PROMISED IN 5) FOR DELIVERY OF CABINETS - BUT I HEARD THEIR DOOR MAKER'S FACTORY BURNED DOWN SO THEY GET A PASS ON THAT. OVERALL, CONSTRUCTION WAS GOOD FOR THE PRICE. THEY RETURNED PHONE CALLS PROMPTLY. YOU MAY WANT TO PAY MORE FOR BETTER CABINETS. WOULD USE AGAIN FOR RENTAL PROPS, BUT NOT MY PERSONAL KITCHEN.
Description of Work: BUILT KITCHEN CABINETS, ONE 8' WALL OF MAPLE WOOD SHAKER STYLE. 2 30'' BASES, 1 SINK BASE, AND 2 WALL UNITS.
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Yes, I recommend this pro
$1,050
Contact information
1401 W NORTH AVE, Chicago, IL 60622
www.cabinetworldinc.comService hours
Sunday:
12:00 AM - 4:00 PMThursday:
10:00 AM - 8:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Cabinet Making,
Countertops and Backsplashes,
Marble and Granite,
Glass and Mirrors
FAQ
CABINET WORLD is currently rated 3.3 overall out of 5.
Sunday: 12:00 AM - 4:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
CABINET WORLD accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CABINET WORLD offers free project estimates.
No, CABINET WORLD does not offer eco-friendly accreditations.
No, CABINET WORLD does not offer a senior discount.
No, CABINET WORLD does not offer emergency services.
No, CABINET WORLD does not offer warranties.
CABINET WORLD offers the following services: DESIGN, SALES & INSTALLATION OF KITCHEN & BATHROOM BASE CABINETS, WALL CABINETS, CABINET ACCESSORIES. MARBLE, GRANITE & LAMINATE COUNTERTOPS.
Contact information
1401 W NORTH AVE, Chicago, IL 60622
www.cabinetworldinc.comService hours
Sunday:
12:00 AM - 4:00 PMThursday:
10:00 AM - 8:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 5:00 PM