CA Design & Iron Inc

Cliserio came to give me an estimate. He presented an alternative approach that would save us the expense and hassle of re-wiring the remote gate operating mechanism. He and his crew showed up on time and finished on schedule. They were un-complaining when I asked that they realign the gate and completed it promptly. A good and very satisfactory experience.

They were not consistent in coming in to work every day though. They would take off work days for personal leisure time and the job ended up taking three and a half months. He changed the design from the city plan at his own will and without regards to what I wanted done and what the city was requiring. After a while, it started rusting in about 40 or 50 little places so a year later, I have to hire a painter. I spoke with him a while back to repair something that was not installed correctly, he promised to come back and never did and he did not return my calls.

They were were responsive throughout my interactions with them. I brought over my mailbox and within a few days they had built a shell for it and were ready to install it into my fence. They installed the mailbox while I was at work. I did not have to be around. I was very pleased with their work and surprise by their low asking price for it.

Jose was prompt in coming, assessing the work, and providing an estimate. Also he gave me valuable information about code requirements that I didn't learn from the other three companies that provided estimates. The estimate was very reasonable. He understood the importance of designing the balconies to match the fencing around the house. The balconies were fabricated and installed within a week and they look fine.

OF THE FOUR CONTRACTORS WHO BID ON THE JOB, CA DESIGN WAS AMONG THE MOST PROFESSIONAL AND RESPONSIVE IN INSPECTING AND MEASURING THE SITE AND GENERATING A BID. THEY PROVIDED ADDRESSES AS CLOSE TO MY ZIP CODE AS POSSIBLE TO SEE EXAMPLES OF THEIR WORK. THE PRICE WAS MID-RANGE AMONG THE BIDS. BASED ON THE AMOUNT OF WORK AND MATERIALS, THEIR PROFESSIONALISM, AND PREVIOUS REVIEWS, WE FELT THE PRICE WAS FAIR. BEFORE MAKING THE FENCE, THEY CALLED WITH CONCERNS ABOUT THE DESIGN AND PROPORTIONS, WHICH WE ADJUSTED. THE RESULTING FENCE WAS BEAUTIFUL. DESPITE A CONSTANT DRIZZLE THE DAY OF INSTALLATION, THE WORKERS TOOK THEIR TIME TO CHECK PROPERTY LINES, MEASURE OFF POST HOLES, LINE UP AND LEVEL THE SECTIONS, AND NOT TRAMPLE THE GARDEN. THEY CHECKED WITH ME WHEN THEY HAD QUESTIONS. DESPITE A SLIGHT LANGUAGE BARRIER, WE COMMUNICATED WELL, AND THE WORKERS WERE POLITE AND CHEERFUL, DESPITE THE RAIN. CA DESIGN EXCEEDED MY EXPECTATIONS. I WOULD RECOMMEND THEM TO ANYONE PUTTING IN A WROUGHT IRON FENCE.

SOME LANGUAGE COMMUNICATION PROBLEMS. HAD TO CALL FOR ESTIMATE (THEY HAD NOT FAXED IT BECAUSE THEY LOST MY FAX NUMBER). PRICE WAS 50% HIGHER THAN TWO OTHERS.

THE WORK WAS DONE IN A VERY PROFESSIONAL MANNER. JOSE WAS A CHARM TO WORK WITH. THERE WAS SOME PAINT OVERSPRAY ON OUR BRICKS AND THEY CAME RIGHT OUT THE NEXT MORNING AND CLEANED IT UP. I WOULD RECOMMEND THEM TO ANYONE NEEDING FENCE WORK.

UNLESS YOU'RE WILLING TO CALL, AND WAIT, AND CALL, AND CALL AFTER HOURS AND NOT GET EVEN AN ANSWERING MACHINE, AND WAIT SOME MORE, AND FOLLOW UP WITH THEM, AND WATCH DEADLINES PASS BEFORE WORK EVEN BEGINS, DON'T GO WITH THESE GUYS. THE PRICE IS RIGHT, AND THE FINISHED PRODUCT IS PRETTY GOOD, I'LL GIVE THEM THAT MUCH. THEY CAME BACK OUT AND FIXED SOMETHING I WASN'T HAPPY WITH, TOO. BUT THE ROAD TO GETTING THIS REALLY MINOR JOB COMPLETED--HELL, STARTED--WAS LONG AND ROUGH. PATIENCE IS REQUIRED, AND WILL BE TESTED.

MY HUSBAND CAME HOME FROM WORK AND DIDN'T EVEN NOTICE THE CHANGE UNTIL I POINTED IT OUT. VERY GOOD WORK. GREAT PRICE AND THE GUYS WERE VERY NICE. THEY CLEANED UP EVERYTHING. THE JOB TOOK ABOUT 2-3 HOURS.

EMAILED THEM, NEVER RECEIVED A RESPONSE. CALLED, SET UP AN APPOINTMENT FOR AN ESTIMATE FOR FIRST THING IN THE MORNING. THEY NEVER SHOWED UP, NOR DID THEY CALL TO APOLOGIZE OR RESCHEDULE.

MY CONDO BUILDING'S OLD WOOD FENCE HAD BECOME SEVERELY COMPROMISED AND NEEDED A COMPLETE REPLACEMENT. WE RECEIVED SEVERAL ESTIMATES AND -- I HATE TO ADMIT IT -- WE JUST WENT WITH THE CHEAPEST. THE FENCE CA DESIGN INSTALLED IS ACCEPTABLE BUT NOT GREAT. THE WROUGHT IRON POSTS ARE ACTUALLY QUITE STURDY AND PAINTED NICELY. THE BIG PROBLEM, HOWEVER, IS THAT THEY USED VERY CHEAP WOOD TO CONSTRUCT THE WOOD FENCE PARTS. I ALMOST FEEL AS IF I COULD LEAN ON THE WOOD TO MAKE IT CRACK. PART OF THIS IS MY FAULT FOR NOT SPECIFYING THAT WE WANTED PRESSURE TREATED WOOD, BUT I HONESTLY DIDN'T KNOW TO ASK. THIS WOOD MIGHT LAST US A FEW WINTERS, BUT NOT MUCH MORE. WE HAD SOME ISSUES WITH A TREE THAT NEEDED TO BE REMOVED BEFORE THE FENCE COULD GO UP. I WAS GRATEFUL THAT CA DESIGN WAS WILLING TO WORK AROUND THE ISSUE FOR US. WE NEEDED THE FENCE UP IN TIME TO PROTECT US FROM THE HORDES IN THE NEIGHBORHOOD DURING THE JUNE ACTIVIST PARADE. THEY COMPLETED IT IN THE NICK OF TIME.

CA DID NOT SHOW UP OR CALL FOR OUR FIRST SCHEDULED APPOINTMENT. AFTER ABOUT AN HOUR OF WAITING, I CALLED THE OFFICE TO FIND OUT THAT THE MAN I HAD THE APPOINTMENT WITH WAS HAVING CAR TROUBLE AND WOULD NOT BE SHOWING UP. IT WOULD HAVE BEEN NICE TO BE NOTIFIED INSTEAD OF WAITING AROUND; THE OFFICE AGREED WITH ME. I RESCHEDULED FOR THE FOLLOWING WEEK, WILLING TO GIVE CA A 2ND CHANCE. OUT OF THE 3 BIDS I RECEIVED, THEIR BID WAS THE HIGHEST. I WILL BE WORKING WITH ANOTHER COMPANY THAT I FEEL MORE CONFIDENT IN, AND CAME IN A GOOD $340 BELOW CA.

THE OWNER CAME OUT THREE TIMES BUT NEVER RETURNED WITH AN ESTIMATE. EVERY TIME I WOULD CALL HIM, HE WOULD SAY HE WOULD SEND SOMETHING VERY SOON. HE NEVER DID. WE WASTED A LOT OF TIME WITH HIM AND HIS BROKEN PROMISES.

ALL THE PEOPLE WE INTERACTED WITH WERE EXTREMELY NICE AND POLITE. RETURNED CALLS PROMPTLY. WORK WAS GOOD QUALITY. ONLY CRITICISM IS THAT THERE WAS NO CALL TO SCHEDULE THE INSTALLATION. THEY JUST SHOWED UP ONE MORNING, AND FORTUNATELY, WE WERE ABLE TO MAKE LAST MINUTE CHANGES TO OUR OWN WORK OBLIGATIONS.

GOOD PRICE, GREAT SERVICE, RESPONDED QUICKLY & PROFESSIONALLY TO MAKE ANY ADJUSTMENTS I REQUESTED.

JOSE AND HIS TEAM WERE EXCELLENT. THEY WERE POLITE AND RESPONSIVE. JOSE CAME ROUND AND GOT ME A WRITTEN QUOTE BY THE END OF THE DAY. WHILST SCHEDULING WAS A LITTLE VAGUE, THE MEN WERE ON THE JOB THREE DAYS LATER AND HAD COMPLETED THE WORK BY THE END OF THE WEEK. IF YOU WANT SPECIFIC PLANS AND DRAWINGS, NOT THE GUYS FOR YOU. I WORKED WITH JOSE AND WE MODIFIED OUR PLANS SLIGHTLY AS WE WENT ALONG. WE GOT THE JOB DONE TIMELY AND AT A PRICE I THOUGHT WAS FAIR, GIVEN THE LABOR INVOLVED, ON AND OFF SITE.

VERY EXCELLENT EXPERIENCE, WOULD RECOMMEND TO OTHERS.

CA WAS EXTREMELY FAST, RESPONSIVE AND PROFESSIONAL. THE PRODUCT IS GREAT, AND WAS LESS THAN HALF THE PRICE ESTIMATED BY ANOTHER COMPANY.

CA RESPONDED TO MY REQUEST IMMEDIATELY; CAME OUT TO GIVE AN ESTIMATE THE NEXT DAY (ON TIME). THEY ACTUALLY OFFERED 2 ESTIMATES, ONE FOR THE FANCIER IRON WORK, AND A CHEAPER VERSION. THE FOLLOWING WEEK, THE FENCE WAS MADE OFF SITE AND INSTALLED IN HALF A DAY, AS PROMISED. I WAS VERY SATISFIED WITH CA.

CALLED FOR QUOTE APPOINTMENT. THEY DID NOT SHOW UP, BUT DID FINALLY AFTER I CALLED. WRITTEN QUOTE DID NOT SUPPLY ANY LEVEL OF DETAIL ON WHAT TYPE OF WOOD, OPTIONS, ETC. I NEVER EVEN GOT A BROCHURE WITH FENCE TYPES. THEY DID FAX ME PHOTOS, BUT, THEY WERE VERY RESPONSIVE AND HELPFUL ON THE PHONE, BUT I WENT WITH A COMPANY THAT GAVE ME A MORE COMPREHENSIVE & CHEAPER QUOTE.

EXCELLENT! FRIENDLY, NICE, AND I NOW HAVE THE NICEST FENCE ON THE BLOCK.

OF THE 3 FENCE COMPANIES (PREMIER AND THE FENCE STORE BEING THE OTHER TWO) THAT I CONTACTED, THIS WAS THE ONLY ONE TO RETURN MY CALL. THE REPRESENTATIVE PROMISED TO COME OUT, SET A TIME AND DATE. HE FAILED TO SHOW AND FAILED TO RESCHEDULE.

IT TOOK FAR TOO MANY PHONE CALLS TO FIND OUT WHEN SOMEONE WOULD PROVIDE A QUOTE. THERE IS A GENUINE LACK OF COMMUNICATION BETWEEN THE MANAGER AND THE WORKERS. WORKERS DID NOT HAVE THE SPECIFICS IN THE QUOTE AND INSTALLED THE WRONG POSTS, WHICH NEEDED TO BE CORRECTED. MULTIPLE CALLS WERE NEEDED TO DETERMINE WHEN THE JOB WOULD BE COMPLETED. THE FINAL PAINT JOB WAS BELOW AVERAGE. WHILE OTHER LIST USERS GAVE THIS COMPANY GOOD RATINGS, I DID NOT HAVE THAT EXPERIENCE AND WOULD NOT RECOMMEND THEM TO OTHERS FOR PROJECTS. PLEASE NOTE THAT PROFESSIONALISM COMMENT WAS FOR THE OFFICE STAFF, WHO ATTEMPTED TO BE HELPFUL WITH MY FRUSTRATIONS, NOT THE INSTALLATION STAFF OR MANAGEMENT.

INITIALLY I WAS VERY PLEASED WITH THE PRICE, QUALITY OF WORK, AND THE EASE OF DEALING WITH THE OWNER. HOWEVER, ONE YEAR AFTER INSTALLATION, THE FENCE SHOWS NUMEROUS SIGNS OF RUST. I CALLED THE OWNER, AND HE NEVER RETURNED MY CALLS. HIS SECRETARY FINALLY GAVE ME HIS CELL, AND I DID SPEAK TO HIM. HE WILL NOT RETURN MY CALLS. I FINALLY GOT HIM ON HIS CELL PHONE AGAIN, AND HE DENIED THE PROBLEM. HE REFUSED TO MEET ME AT THE SITE, SAYING HE WAS TOO BUSY. I HAD A PAINTING CONTRACTOR LOOK AT THE FENCE, AND HE SAID IT LOOKED AS THOUGH IT VERY WEATHERED AND WAS FIVE YEARS OLD. IT SEEMS AS THOUGH IT WAS PAINTED WITH ONE THIN COAT OF PRIMER, AND HAS MANY SPOTS OF RUST. I NOW HAVE TO PAY SOMEBODY ELSE TO TREAT THE RUST, AND TO PAINT IT. HE ALSO CLAIMED THAT THE RUST WAS CAUSED BY SCRATCHES PUT INTO THE METAL BY LOCAL KIDS. IT IS TRUE THAT THERE ARE SCRATCHES, BUT THERE ARE MANY RUST SPOTS ON PARTS OF THE FENCE THAT SHOULD NOT BE.

DESPITE BEING VERY BUSY, THE JOB WAS ESTIMATED AND COMPLETED WITHIN THE COURSE OF A COUPLE OF WEEKS. THE INSTALLERS WERE ON TIME, WORKED HARD AND INSTALLED A QUALITY PRODUCT. COMPARED WITH OTHER ESTIMATES, VERY REASONABLY PRICED.