Our technicians are knowledgeable. You never have to worry about overpaying or having a technician come out and perform a job, only to have problems shortly after they leave. our staff gets the job done right the first time.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Sheet metal heat pumps central air-conditioners furnaces hot water tanks humidifiers Trane is the brand we install and we also service Most makes and models.
I called after 3pm on a Saturday. Left a message not expecting a call back until Monday, but was pleasantly surprised when Dario called me about 15 minutes later. He said he couldn’t fit me in that day, which was totally understandable, but agreed to come out Monday, which fortunately for me was Columbus Day and I was off work. Monday 9am arrives, but Dario did not. Called at 9:30 and 10am, left messages. No return call. I was ghosted. I had to get on the phone to get another service provider to come out. I hope there was no emergency, but that would be the only acceptable excuse for the business’ unprofessional behavior. Burks Heating and Cooling left me hot under the collar in a cold house.
Description of Work: My boiler would click on, attempt to light the pilot, click off and cycle through trying to start.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Burks Heating & Cooling Solutions
I'm sorry about that Mrs [Member Name Removed] Mmy wife and I were involved in a car accident while taking her and my daughter to work, And school unfortunately our car was totaled, the young lady who hit us was texting and driving no license no insurance yesterday was just terrible. Lost my cell I'm very sorry about that.
Michele M.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Dario was responsive. Came out the day after I initially called him. He found the problem with my air conditioner within minutes. He replaced the broken parts and was done in about an hour. Quick and affordable. I couldn’t ask for more. I will use again in the future.
Description of Work: A/C blowing warm air. Found Dario on here after failed referrals from friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445
Angela R.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
I called many people to come out and give me an estimate to replace my A/C compressor (outside unit). I had horrible luck with everyone until I met Dario! Dario was polite and professional from the start. Dario was on time for our appointment and came in asking important questions so he could provide me with the best/fair price. Dario gave me some very good advice regarding my A/C unit as well as my furnace. Never at any time did I feel like Dario was being dishonest and up charging me. So, if you’re in the market for a heating & A/C person Dario is your guy! I plan to continue to use Dario for all my heating A/C needs. Thanks, for doing such great work!
Description of Work: A/C Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Burks Heating & Cooling Solutions
Thanks [Member Name Removed] we really appreciate the GREAT review it'[Member Information Removed] customers like you who make us want to do a great job looking forward to many years of providing nothing less than exceptional service!!! Again thanks we really appreciate your awesome review.
Denise J.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great! Burks Heating & Calling Solutions was responsive in coming to assess the issue. On one of the coldest weekends in Chicago, we were able to coordinate installation and service within 2 days. Affordable pricing comparable to other quotes in the area. I would definitely recommend.
Description of Work: Immediate replacement of furnace in condo unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Vanessa M.
01/2018
5.0
heating & air conditioning/hvac, small appliance repair, air duct cleaning
+ 1 more
Extremely well. Dario is a skilled HVAC professional with great customer service skills.
Description of Work: Everything was handled in a most professional manner. I needed to have one thermostat changed and another needed batteries. I also needed my furnaces cleaned and new filters. I am an out of town landlord, so to have a reliable HVAC company, that I can call from out of town and trust that the job gets done is key. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
Karen L.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
Wonderful. Very Professional.
Description of Work: New Furnace Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Burks Heating & Cooling Solutions
Thank you [Member Name Removed] we appreciate the opportunity and look forward to working with/ for you in the future.
IRVIN B.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
Everything went well. Just as Dario said it would once he diagnosed the problem.
Description of Work: Furnace was not giving out heat. Dario arrivedSaturday morning. He examined the furnace and diagnosed the problem. He performed a temporary fix as the required part was not available until after the holiday weekend. He returned at the appointed time on Monday, replaced the part, did service check, and then shut down the furnace in order to clean it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andre H.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went fine. The install was done all in the same day. Everything that was done was completely explained. My warranty coverage was also outlined and his guys made sure the work area was left clean before leaving. Burks Heating is A-1 and I will be using there services again
Description of Work: Furnace and AC installation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
John J.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Smooth, quick and professional service
Description of Work: Burks Heating are a very honest and dependable heating contract. They have done HVAC installation on investment properties we own and boiler repair on my personal home. Highly recommended tradesman
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Beverly C.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
My furance died. Burks heating and cooling solutions came eithin a hour. The next day I had a newly installed furance Dec 2015. Not only did they install, they got me approved for the new furance. I am a happy lady. 2017 I need a security air condition cage. Again, Burks heating and cooling solutions came by the same day to measure and the next day as promised they installed my new security cage for my central air. Burks heating and cooling solutions also do my maintenance for both systems, furance and central air yearly. I am so pleased with the service they provides.
Description of Work: New furnace air conditioner cage and maintenance service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Burks Heating & Cooling Solutions
Thank you [Member Name Removed] we appreciate you thanks for your kind words.
LaMeise T.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
The experience went well. I like that the owner walk me through the process and explain to what was being done and why. He made me comfortable and what knowledgeable.
Description of Work: I had a boiler installed at my home as well as some duct work complete at another location.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridgette M.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
All services were performed to our utmost satisfaction.
Description of Work: Furnace repair, central air service and hot water tank replacement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair - Small,
Water Heaters,
Appliance Repair
FAQ
Burks Heating & Cooling Solutions is currently rated 4.9 overall out of 5.
Burks Heating & Cooling Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Burks Heating & Cooling Solutions offers the following services: Sheet metal heat pumps central air-conditioners furnaces hot water tanks humidifiers Trane is the brand we install and we also service Most makes and models.