Bob Krawitz-Remax Signature

Bob marketed the house correctly and unbelievably returned phone calls. He was professional and upbeat. He made what could have been miserable very pleasurable.

I had a great experience with Bob as my real estate agent! Being a long distance property owner, I needed a reliable agent that would be communicative without my face-to-face contact and make sure the property was in good shape for showings. Even though I have not met Bob in person, his professionalism and commitment to me as a client was very apparent throughout my dealings with him over the phone and through email. He was able to find me a tenant within a month and helped me to navigate the lease agreement process. Since I could not be there in person to meet the tenant, I had to rely on him to make sure the tenant passed credit and background checks and was someone who would treat my property well. Upon my request, he also took photos of the unit right before the tenant moved in for my records. This was my first time renting out a property so I had a lot of questions and trepidation. Bob was very understanding and I felt he went the extra mile to make sure I was satisfied with the tenant and happy with the overall outcome. Lastly, I should note that Bob handled the process personally the entire time, which made it run very smoothly, even without my being there. My case was never handed off to another agent or assistant in favor of something more "important". He was present at all showings and open houses and I always had a direct line to him for any questions that I had. I always felt that he was on top of the situation and that I was a priority. All in all, It was a pleasure doing business with Bob and I can easily recommend him to others.

We began working with Bob in the Summer of 2011 on the recommendation of good friends who had found their home with him. We'd never purchased a home before and Bob was great about spending time with us up front to explain the process, to predict the emotional highs and lows that we could expect along the way, to clarify terminology unique to home-buying, and to learn what sorts of features were important for us to find. He empowered us to ask as many questions as we had - both at the time and throughout the process - and we appreciated his patience as we did. Because of job changes, we put the home-buying on hold but came back to him the following summer and renewed the search. We were always very impressed with how methodical Bob was as we looked at each home. From considering the info sheets to touring the actual houses, Bob made sure we noticed things (good, bad, neutral), offered advice on improvements/changes we might consider based on our tastes, and offered his assessment of the listed price versus home value. He was always on time despite the unpredictable Chicago traffic and willing to spend as much time as we needed at each location looking around. As the process moved forward, we ended up offering on 3 houses at different times and each time we got into a bidding war. The waiting game that ensued was really stressful, but we greatly appreciated how Bob communicated with us frequently throughout the bidding process, even to let us know he had not yet heard anything. He also kept us in check to not go beyond our financial comfort zone in order to simply and quot;winand quot;. That and everything else he did impressed us in that his focus was always on us and our long term satisfaction with the purchase rather than on getting a quick deal done. He often said that his goal was to get us into the home of our dreams and he worked hard to do just that. We could go on and on about all the things (both big and small) that Bob did to make our home purchase a success, but the bottom line is this: when we had an offer accepted, and closed on our home in October 2012, we felt great about the purchase and hugely satisfied that we got a great deal on a great home. There is no doubt that Bob went above and beyond to get us to that point and we are grateful for his many efforts on our behalf. We've already recommended him to friends and will continue to do so. I should also note that Bob was great with our kids (ages 8 and 5). Family is important to us and we appreciated how he treated our kids so nicely. It's maybe a small thing to some but to us it was yet another impressive quality about Bob's overall work.

We were referred to Bob by several friends who had worked with him. We found him to be as absolutely wonderful as they had all told us. Starting in June Bob worked with us to identify homes within our price range and in the locations we were focused on and then went with us to see them. When we were discouraged he was encouraging and helped us rework our location preferences to include more options. He was always patient with us (even though we visited 40 houses before finding "the one" and even after we pulled out of one purchase after a bad inspection) and was unfailingly professional and extremely responsive. He negotiated on our behalf and got us what we thought was a very fair price for our home. We would not choose to work with anyone else in the real estate world after working with him.

Working with Dalia was great. She walked my wife and I through all of the considerations of selling our house. She gave great advice in terms of offering a home warranty, determining price, and staging the house for viewings. Her guidance was so good that we actually received the offer that we agreed to on the very first day the house was on the market. Once we had an offer, she tactfully advised us in our counter offer, and managed the whole process through the contract and closing stages of the sale. We would totally recommend Dalia Cajigas to anyone looking to sell their home.

We really can't say enough about Bob. In all of the stress that the home buying process entailed, he was the one shining star. He was both a real estate agent and an educator. We would walk through homes and he would be careful to point out the good with the bad, enabling us to envision things that weren't yet there, and also making us aware of potential problems. He showed us what to look for in analyzing water heaters, air conditioners, etc., and he took the time to really walk us through the contract. He always brought detailed print outs of each property with him so we'd always have the information we needed But where he set himself even more apart was during the month of closing. When our mortgage broker dropped the ball (again and again), Bob made sure it got done. He stayed on top of the loan processing to ensure that we closed on time. That help was truly invaluable. He went above and beyond for us, and we look forward to using him the next time we are ready to buy and sell!