Best cost movers

The move into storage went fine. This mover required a deposit of 75% of the total contract price to move me into storage, and I foolishly paid it. When the time arrived to load up my goods from storage, the mover had one excuse after another. He missed FOUR load-up dates over 5 weeks, and finally offered to give me a full refund since he couldn't complete my move. It's been nearly three weeks since he offered the refund and no money has arrived. He isn't responding to any of my attempts to contact him. I have to hire another mover and I'm out thousands of dollars. This guy is a scammer. Don't hire him!

Using Best Cost Movers was a drastic mistake and the "move from ****"! A representative never came out to evaluate how much me had to move. I'll never make that mistake again because the move took much longer than anticipated. I had told the representative what I thought would be moved and then reconsidered and added more to be moved. The movers showed up an hour late because one of the men had over-indulged the night before. The movers did not reattach the top to our heavy butcher block kitchen table. When we tried to move it later, we found out it had never been attached. A terrible accident could have happened. They left us to buy and reattach the table top ourselves because the movers had lost the the screws. There was some damages from the move: bent pole lamp, broken off drawer knob, scratched top of small table and a missing part to a torchiere lamp that has left us with having to unplug it to turn it off. The movers also brought over a large bookcase we had requested to be left behind. Not sure if they returned it for the buyers or not? To speed up this long move-in, my two sisters and I helped by slicing open plastic wrapped furniture and folding discarded blankets. We are all in our seventies and did a great job with no accidents! They movers kept trying to persuade us to sign the release form so they could be paid. We refused until we had time to look over our possessions. They did not call us back for at least a month. I thought they were going to not charge us for the move. Then we find out that Best Cost Movers had charged our credit card without us signing the release form! We immediately called our credit card co. and alerted them about the problem. We made a deal with Best Cost Movers and paid them less than had been discussed. I wish we had paid them even less. Please! do not use Best Cost Movers!