Besco Air Inc

Heating and Air Conditioning

About us

For over 30 years we have been committed to providing 100% customer satisfaction, and that commitment has been the foundation of our success. We source nothing but the finest in state-of-the-art heating, cooling, and air purification products, and our licensed technicians provide impeccable workmanship in the field.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Installation, Maintaining Furnaces, Air Conditioners, Boilers, & Hot Water Heaters.

Services we don't offer

Goe-Thermal Equipment, Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8808 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 726-750 of 808 reviews

John M.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Used a 50% service call offer from Angie's list based on good reviews. I was not impressed. I asked to have a boiler maintenance service and examine steam radiators. Technician took the panel off the boiler and basically told me, "Your boiler is really old." Gee, thanks, I guess that's why I want to have it maintained properly. Didn't provide much of an inspection, and gave ballpark estimates on some other related work (nothing in writing).

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$40

Response from Besco Air Inc
Hi [Member name removed], I'm sorry you were not impressed with the service. I'm not sure what happened but it seems you had the wrong service set up. We should have come out on a maintenance call and not a service call which is what you purchased through Angie's list. That is where the poor communication may have happened. If you want I can come out personally and give you what you the answers you are looking for. Jim Cox

Marie K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed malfunctioning humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Robert M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked out my AC unit thoroughly and found the issue and fixed it. The tech answered my questions and was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

paul T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Frances L.
12/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned and checked the furnace before winter started. They arrived on time, worked efficiently and I was amazed at how clean the furnace was. Very professional. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Miguel C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Refilled freon on central Air unit

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JACQUELINE O.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: He did what we asked him to do, and did it well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kenneth M.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Quote was the highest of 5 quotes obtained

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Besco Air Inc
HI [member name removed], I'm sorry you feel we were not professional and our quality was not where it needed to be. I am sure if we did the work for you, you would have seen the quality of the work we do. I am also confident that the same amount of work was not quoted and you as a customer where not made aware of it (which is our fault). There is a lot more that goes into a installation than just installing the equipment. Most company's today do not spend the time to test everything once it's installed to make sure it's functioning properly and it's running at it's highest efficiency. Studies that have been done have found that over ninety percent of brand new equipment installed are not operating up to the efficiency they where designed to run at. New installs must be tested and adjusted to run a max performance and most company's concerns are to just get in and out as fast as they can and be the lowest price. We are concerned about installing the job right so you bills are not higher than they should be. Thank you for your review and I hope everything went well for you. Jim Cox

Vinodini G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air and heating check-up. A good solid company and the service tech each time was professional. I would recommend them to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Sarah C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anna E.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael V.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked old and replaced new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

STEVEN G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviceman was prompt. Found solution to problem quickly and repaired. Help us understand how our system worked. Very proffesional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new furnace and air conditioning system for our condo. Joe was very prompt and professional in helping us understand the HVAC options we had. We did experience one major problem - the A/C unit froze up on the first night after installation. I called Joe in the morning and he immediately had a technician schedule an appointment to come back out and correct the problem. All seems to be working fine now.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Robert A.
07/2014
2.0
heating & air conditioning/hvac
  + -1 more
Went fine.
Description of Work: Air Conditioning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$100

Art R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
NA
Description of Work: I ended up not using the provider. We found someone who would service the unit for less $$.
Rating CategoryRating out of 5
Yes, I recommend this pro

John C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought a half price deal for A/C service check. It was for a rental place that I have and the tenant was the one who dealt with the technician. Technician came out and checked unit, said the outside unit needed to be cleaned and the tenant had not changed the filter. So technician cleaned outside unit and told tenant what filter to buy. That helped, but did not do the trick. So The tenant called them back and technician went back to the condo. Called me to make sure adding refrigerant was okay and gave me an estimated price for it. Price seemed to be the standard pricing for that type of refrigerant. Finished the job and then a week later I got a call from them asking for my contact so they could sent the invoice. Besides the coupon deal I bought, I was only charged for the refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

marianne E.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: I had called to have the vents, which I had alreay purchased, replaced on 6 radiators. I had called around to several companies, most of which were going to charge $90/hour to do the work, some were going to charge just for the estimate. Joe had come to give me a free estimate, but once he saw that I had all the supplies, said that he used to be an installer too, went out to his car and got his tools and not only did he change the 6 vents, but showed me how to do it for the future and finished in less than 30 and did the work for free. No wonder Besco has the best ratings W/ Angie's LIst!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stephanie G.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric F.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Refill of freon/coolant in my a/c. Went well. Didn't try to up sell me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan M.
06/2014
5.0
air duct cleaning
  + -1 more
They were good and did a good job.
Description of Work: Furnace Clean & Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.95

Michael R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating wasn't coming on. They came out right away and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Annette F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was having AC / Heating issues. They came in and checked it and cleaned both my units as a bonus. Super nice service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

5850 N Northwest Hwy, Chicago, IL 60631

http://www.bescoair.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2835938

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Besco Air Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

Besco Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Besco Air Inc offers free project estimates.
Yes, Besco Air Inc offers eco-friendly accreditations.
No, Besco Air Inc does not offer a senior discount.
Yes, Besco Air Inc offers emergency services.
Yes, Besco Air Inc offers warranties.
Besco Air Inc offers the following services: HVAC Installation, Maintaining Furnaces, Air Conditioners, Boilers, & Hot Water Heaters.
Goe-Thermal Equipment, Duct Cleaning

Contact information

5850 N Northwest Hwy, Chicago, IL 60631

http://www.bescoair.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM