Besco Air Inc

The tech showed up that day, and quickly diagnosed the problem and worked through a work around fix that saved us hundreds of dollars. Impressed and will use them again.

The rep from Besco recommended that we replace our boiler- it is pretty old. I'm glad that we purchased the deal for the service call since there really wasn't anything to be fixed.

Sergio was exactly on time and was professional and courteous while conducting the service.

I woke up to 18 degrees outside and 45 degees inside. Called Besco to see if they could come out and fix my furnace. At 9am, the gentleman who was answering the phone told me he was sorry, but the soonest he could get someone out to my house was 11a-2p. I said that would be just fine. Then he reminded me to pay for and print the discount coupon for 50% off the service call! I received a call from Sergio about 10:55a to advise he was on his way and his ETA was about 20 min. He came in prepared to work with all his tools. As we walked down to the basement, I described the problem. He had a diagnosis and a cost for me in about 2 minutes and had the ignitor installed within 20 minutes. And I had warm air coming from the vents just moments after that. Loved that he diagnosed and fixed the problem without trying to sell me a lot of services that I didn't need. Will definintely recommend to others and I'll be keeping Sergio's card in my file!

I called a few days ago to get the flue from the furnace and the water heater to the chimney fixed after it had rusted out. Because of the nature of the job (a quick job, but critical), Ed was able to fit me in as soon as he could. The technician was on time, polite, well spoken, and did not waste time getting to work. The job was done in a little under and hour, and it looked like a solid job. If something ever goes wrong with my furnace, chimney, or A/C unit, these guys will be the first ones I call.

They're great! The price was reasonable and I was satisfied with the quality of the work.

The service turned out great. They were very good. They were very prompt, quick, professional, and I thought they were reasonable. They didn't try to sell me anything extra, so it was a good experience. I would use them in the future.

They could not have been nicer. I had no Idea what to do it has been the coldest winter ever, they were able to come out and replace the unit after the old one went out. I was delighted with the work. This is a neighborhood outfit and I know they are just a call away if anything goes wrong.

They did a great job. I used them in September a little after I purchased the deal. It was quick fix. They listened to the issue, came and walked up, found out exactly what was wrong and fixed it. The wire was all burned out and they fixed it all up. The persons were very professional, very knowledgeable, knew how to get to the root cause of the problem and I was very happy. The cost for the fix was very little.

They did a very good job, I was pleased with them. The people were very nice and prompt. They were punctual. We had to pay extra on top of the deal but they said that what I paid for, they did that, and they did more work on top of that. After they came out, the AC worked. They weren't able to come out when I needed them the next summer, but they did come by later to check to see if we still needed them. I'd gotten it taken care of and for a better price.

I called Besco on a Thursday to get service for my leaking boiler, and they had someone out by noon on Friday. Sergio was very polite, called when he was on his way, and was right on time. The problem was simply a closed valve that needed to be opened. Because the visit took less than 15 minutes, there was no charge. I have never had the pleasure of working with a service provider with this policy, and the great service I received has made a loyal customer out of me. I will be using Besco in the future for all of my heating and cooling needs.

He seemed great and thorough. He did a good job. My experience with him went pretty well. My furnace had kind of shut off and wasn’t working. So I needed someone to come quickly and he was able to. He identified what was wrong, fixed it and did some other cleaning and maintenance stuff. I was very happy with him. He also gave some advice about the control panel.

They were great. They came out the same day that I bought the big deal. They were friendly, fast and efficient.

He told us that the part cost $813 in addition to $140 in total for installation and going to pick up the part. The whole installation took about 10 minutes. I later find out that the part costs only $200. The technician from Besco lied about the price of the part. I called the Besco office to ask why I am being charged close to $1000 for such a small job. They indicated that they have to mark the part up and that if the part fails again they will fix it at no charge. The bottom line is they acted in a dishonest way and I will never use them again.

We've used them twice. We used them first because our furnace wasn't working. We were happy with their service so we ended up using them again when our radiator froze. They were prompt then, too. My fiance dealt with them. They were good both times.

It was okay and they came out the same day that I made the purchase. I did not use them to put in a new furnace. Their price was to high. I would use them again.

We were happy with the service. There were no problems with the scheduling and they were able to come out right away. There was one technician here and it took him most of the day to complete the work. The results are good and it seems to work fine. They also cleaned up well after themselves. The price was reasonable for the service they did.

I called them the day before and they said they would service my area. Once I purchased the deal they told me they do not service my area and the person I had talked to was not qualified to answer phones.

The workman arrived early, phoning first to tell me he was coming. He had all necessary tools and parts to complete repair. He listened to the details about the problem history. Within the hour, he had completed the work. This company also had a coupon that I purchased through Angies List. Though we've only had a few days to assess the job, it seems to be working perfectly. This company as well as the repairman were pleasant to work with and efficient in every way.

My experience with this company was decent.

After having multiple electricians and HVAC guys tell me that they could not install the exhaust fan I had purchased for my bathroom because it was a condo (no attic, no window or other access to the outdoors) or the job required a different type of contractor (electricians said I needed an HVAC guy; HVAC guy said I needed electrician), Ed from Besco Air came on 1/31/14 to determine whether an exhaust fan could be installed in my master bathroom. He arrived on time and removed his shoes upon request. He was the only contractor to ask to speak with my Building Engineer to ensure that the fan I purchased could be hooked up to the common stack. The Building Engineer confirmed that it could be. Ed took some photos of the work that needed to be done and called an electrician that he works with to see if he could get the job done. The electrician, Mike H., confirmed that he could do the job and called me on the same day to schedule an appointment. On 2/4/14, Mike came to install the bathroom exhaust fan. He charged me the price he had originally quoted me plus $25 for materials, which I found reasonable. He did not charge me extra for bringing an assistant or making a run to the store for supplies. I hired someone else to patch up the drywall and repaint the bathroom ceiling. So far, the bathroom exhaust fan seems to be working just ifne. I look forward to hiring both Ed and Mike again to make additional improvements to my condo in the near future.I would l highly recommend their services.

He got out here right away and fixed the furnace and then came out the next day to take of the PVC pipe. He quoted me $220 and he was able to get done early and only charged me $120. He saved me around $5,000. I would use him again.

Bought their 40$ service call coupon through Angie's list, they came the same day. Jonathan quickly diagnosed and replaced the sensor that was causing the issue.

We contacted them because our furnace went out and they came out the same day. The service went very well. They cleaned the furnace because it was causing some issues.

Technician ran a few hours late due to other calls -- but it was all weather related, not the company's fault. When he arrived, he checked out the furnace and made sure it was performing appropriately. All in all, a good job.