Lighting fixtures were ordered and paid for but never delivered. Owner does not respond. Elk Grove Village place of business not staffed.
Description of Work: Lighting fixtures to be delivered and installed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,400
THOMAS S.
02/2006
1.0
electrician
+ -1 more
Poor attendance. Didn't show four times and called only once to notify that electrician wouldn't arrive. At least one room didn't require existing mount to be replaced despite claim it violated code. Was charged for remount. Asked for 15% compensation for no-shows before last day of installation. Invoiced labor rate was increased so that there was essentially no compensation given. Also, materials were overbilled. For example a full box of wire nuts was invoiced when they were included with new fan kits. Letter complaining about service was included with October 05 payment. Company has had ample time to address my concerns. No response has been received. Rates are VERY HIGH. Had a contractor hang a 6th ceiling fan recently who charged 1/3 of Basis' rate. Would never recommend this company for residential work. They are focused on commercial and seem to ignore private customers.
Description of Work: Reinstalled and replaced 4 ceiling fans where allegedly the prior contractor's installation violated code. New installation in 5th area. Installed new ceiling light in kitchen area off of existing can light.
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Service Categories
Electrical,
Ceiling Fans
FAQ
BASIS ELECTRIC is currently rated 1 overall out of 5.
No, BASIS ELECTRIC does not offer free project estimates.
No, BASIS ELECTRIC does not offer eco-friendly accreditations.
No, BASIS ELECTRIC does not offer a senior discount.
No, BASIS ELECTRIC does not offer emergency services.