I have been very happy with them. They came right away. I would use them in the future.
Description of Work: I used APX Alarm Security Solutions on Sunday. They fixed the alarm. I have been using them from past two years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Edward A.
11/2010
3.0
home security systems
 + -1 more
- Overall, I'm rating a C as the company did what they advertised then surprised me with an "auto-renew" feature in the contract. The contract was sold to another provider "Castle Rock", both were comparable. - Price, was about $45/mo. Perhaps a little on the high side but not outrageous. However at the end of your contract you don't transition to month-by-month rather you become obligated for another year! This is where the service can become extremely expensive. You could potentially use the service for 13 months and you have to pay for 24 months. I'm still in shock that they were so matter-of-fact that my cancellation will go through in the middle of next year! - Quality. The alarm system worked as designed and have no complaints about the hardware nor service. - Responsiveness. Very quick to call if I set off the alarm. - Punctuality. There were two different installers at two different times. Both were on-time. - Professionalism. Everyone I've ever spoken with fine. Tech support was quite knowledgeable. I would be open to using them again, however that annual auto-renew feature would have to go.
Description of Work: Install wireless alarm system. 1 motion sensor, 2 door sensors, 1 garage door sensor, 4 window sensors, key fob arming function. Provide ongoing monitoring service.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$45
KATHY S.
08/2008
1.0
home security systems
 + -1 more
They replaced the security system with a new wireless one, and it didn't work a single day the whole time. We had to call and cancel the contract.
Description of Work: They replaced our security system, and signed a five year contract.
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Service Categories
Home Security Systems
FAQ
APX ALARM SECURITY SOLUTIONS is currently rated 3 overall out of 5.
No, APX ALARM SECURITY SOLUTIONS does not offer free project estimates.
No, APX ALARM SECURITY SOLUTIONS does not offer eco-friendly accreditations.
No, APX ALARM SECURITY SOLUTIONS does not offer a senior discount.
No, APX ALARM SECURITY SOLUTIONS does not offer emergency services.
No, APX ALARM SECURITY SOLUTIONS does not offer warranties.