All Temp Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

All Temp is one of Chicago's Award Winning heating, cooling and home comfort company. We provide top-notch sales, service, repair and maintenance at the most competitive prices. We are family-owned since 1938 with more than 85 employees and we do not use sub-contractors. Always feel free to call us with your questions or for sales and service. We provide a free in-home estimate should you need a new a/c, furnace or boiler. We can be reached at 1-800-All-Temp or 773-481-2000 for more information. We are at your service 24/7. Ask for Mike Clark, Erin Wayda or Rick Jacobs. See our website for additional service area.

Business highlights

87 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Installation, Maintenance, Repair and Sales on Air Conditioners, Furnaces, Central Furnaces, Central Air Conditioners, HVAC, Boilers, Garage Heaters, Ductless Systems, & Air Purifiers and also Duct Cleaning.

Services we don't offer

Wall Furnaces. Wall Heaters, Geothermal, Window Air Conditioners, Kitchen Exhaust Fans, Kitchen Exhaust Hoods, Bathroom Exhaust Fans, Bathroom Exhaust.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,727 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 351-375 of 2727 reviews

GUY E.
08/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
This is one of two repair attempts for our central A/C system. Zac, the All-Temp technician, did a fantastic job. He called in the promised time slot, arrived at the stated time, and carefully listened to our problems. I was skeptical that he could find our system leak as others had tried unsuccessfully before, and just wanted the system re-charged. Zac asked for a chance to look for the leak himself, as he had some specialized HVAC equipment and wanted to avoid our having to pay for an unnecessary expensive repair down the road. Zac indeed did locate the leak in an accessible area and fixed it, even showing me the leak with his fluorescent dye. I was impressed at his diligence and craftsmanship and appreciated his going the extra mile to identify and fix our problem. I plan on calling for Zac and All-Temp specifically the next time I need HVAC services.
Description of Work: Found and repaired recalcitrant refrigerant leak in our central air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from All Temp Heating & Air Conditioning
Thanks for choosing All Temp and we're thrilled that you were so pleased with your service from Zac. We look forward to servicing you future heating and air conditioning needs.

NORA R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Al was prompt and set to work immediately, and took the time to explain what he was doing. He didn't happen to have the correct humidifier filter (I told them the wrong type when i booked the appointment), but he called in the order and went to get it after completing the cleaning of the furnace. Al came back, installed the humidifier filter, and set to cleaning the a/c compressor. He did honestly advise that our compressor was too close to other objects and probably wasn't running as efficiently as it could; there was nothing I could really do to rectify that issue. Al also tested the freon and advised that we were a few pounds low. Al weighed the freon tank before and after so that I knew that he wasn't trying to charge me for more freon than was used. He also advised that we might have a small leak in one of the a/c lines based on the amount of freon he put in, but said that if it had been blowing cool before without issue it probably wasn't anything to get too concerned over. Al was very professional throughout, and the 15% off for being an Angie's List member helped a lot!
Description of Work: Our a/c and furnace had not been serviced in several years; All Temp came and cleaned the furnace and a/c compressor, and changed the humidifier filter and added freon to the compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from All Temp Heating & Air Conditioning
We're so glad that you were so pleased with your service from Al. Nothing pleases us more than to hear from such a satisfied customer as yourself. All Temp is here for all of your heating and air conditioning needs.

Yi W.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and willing to walk an extra mile to point out some non-AC related problems around the house. Very satisfied!
Description of Work: Order a regular AC clean thru Angies List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from All Temp Heating & Air Conditioning
We're thrilled that you were so pleased with your All Temp experience. Thanks for choosing All Temp!

Michael F.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
After initially needing to reschedule, the technician arrived on time and gave a call to let me know he was about 20 min away. He checked the fan and air filter at the furnace and then checked and cleaned the A/C unit outside. It was pretty quick and he provided advice on maintenance.
Description of Work: Check the furnace and A/C unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from All Temp Heating & Air Conditioning
We're glad that you were pleased with your All Temp service and the maintenance advice given by our tech. Thanks for choosing All Temp.

KRISHNA B.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
l me back after conferring with the tech. He did call me and said it is indeed 2 TON unit and quoted a price of $ 3700 after giving me 15% discount. This is totally unacceptable. I called another company and they went and saw the unit and the replacement cost was $ 2500.00 As a matter of fact I received Angie's list book let and the same type of unit is advertised for $ 2495.00 This is fraud and construed as gouging a senior citizen. I am totally devastated and Angie's list credibility is under stake.
Description of Work: Well, a technician went to our rental property and he inspected AC unit. A gentleman by name John called me an hour later and did mention that the unit shall be replaced. He did not know the capacity of the unit and he was quoting ridiculous price over $ 5700 for 2.5 Ton unit. Me being an Engineer did question him and asked him whether he can communicated with the technician who went to the premises. He said big NO. When I questioned him and he said he would cal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$89.95

Todd R.
08/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
All-temps was very responsive and scheduled service the same day I called. Tech was on-time and communicated well and showed me problem areas. Repaired in < 2 hours at a reasonable price. Would use again
Description of Work: Replaced capacitor, preventative maintenance and charged coolant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from All Temp Heating & Air Conditioning
We're so glad that we were able to assist you in a timely manner and that you were pleased with your All Temp service. We are always here for all of your heating and air conditioning needs.

KAREN U.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Late in the evening, our air conditioner conked out on us Tuesday, July 28, 2015. The temperature in our townhome quickly soared to 81 degrees. We are seniors and my husband has a heart condition, so time was of the essence. On Wednesday (July 29th), we called our usual service company and they were to busy to help, until maybe Thursday. Understandable during this hot summer. We went on Angies list and decided to trust one of their referrals. My first contact was with Daniella, she was excellent, knowledgeable, professional and understanding. She immediately said she could have service people at our house before 6 PM (I made the call around 1 PM). The technicians, Jonathan and Thomas called around 4:30 PM and arrived within 30 minutes. They were neatly dressed, courteous and efficient. We reside in a townhome and they had to set up a ladder on the deck and then climb the ladder 25 feet (Jonathan) to the roof. Absolutely, no complaints. They quickly ascertained the problem and corrected it, and they stayed to make sure the A/C was working properly. They left the work area clean. These two gentlemen were excellent. We'll definitely be sending any and all business to All Temp Heating. Thank you All Temp and thank you Angies List. Karen & Michael
Description of Work: Our air conditioner wasn't working, and the problem was expediently corrected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from All Temp Heating & Air Conditioning
Thanks for writing such a detailed and positive review! We're thrilled that you were so pleased with your entire All Temp experience. We are always here for all of your heating and air conditioning needs.

Holly T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very prompt and courteous. He walked me through his inspection report of our furnace and made recommendations on maintenance. He left detailed notes on his inspection for future reference. I was very impressed with the level of service I received and will definitely continue to use this company.
Description of Work: Inspection and cleaning of furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from All Temp Heating & Air Conditioning
We're thrilled to hear that you were so impressed and pleased with your All Temp service. All Temp is here for all of your heating and air conditioning needs.

Jackie P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
All Temp is very professional. We had used another service (also on Angie's List) to perform our furnace maintenance. That technician discovered the heating coil was failing. I had asked him to have someone contact me from his company regarding a new one. I never did. Since this was late October and the temperatures were already getting colder I contacted All Temp and Joe responded quickly and had a new coil to us and installed the next day. It was their quick response that converted us to All Temp for our bi-annual maintenance. To save money I would recommend you buy your own furnace filters because they don't always carry our brand and it's more expensive for them to bring it. They will install the ones you buy.
Description of Work: Bi-annual maintenance of air conditioning and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from All Temp Heating & Air Conditioning
We're thrilled you switched to All Temp and that you are pleased with your service. As you know, All Temp is here for all of your heating and air conditioning needs.

LAUREN W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The A/C started to slam on and off when it was running. But it noise came from the furnace thermostat causing the slamming on and off sound of the A/C. Eventually the Tech found a low voltage digital non program wire shorting out and had to replace wiring from furnace thermostat to A/C and I needed a Digital Thermostat to replace an old mercury thermostat. But this took a couple a couple of trips to figure this put because the A/C would not make the slamming noise when the tech came back again and a/c ran just fine. Plus the fact it was coming from a hidden old house wiring problem and so that was not that simple to find. Once the tech found the wire and jiggled it that is when the A/C would start slamming. So they were very patient and very nice and professional and never charged me anything until they found the issue and fixed it. This is an honest group of guys that will give you the best service possible.
Description of Work: Fixed a problem in the A/C and had to replace wiring from furnace thermostat to A/C and needed new Digital Thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All Temp Heating & Air Conditioning
Thank you for the excellent review and positive comments. We're so glad that you were so pleased with your All Temp experience. All Temp is here for all of your heating and air conditioning needs.

Barbara M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
this is the 3rd time we've used All Temp. Obviously very satisfied with their service. Each time we called a "live" person answered and appointment made for next day or at least within 48 hours. When we called we felt it was emergent and All Temp answered quickly. Cosmo was the serviceman this time. He explained every thing in detail and we could understand. There was NEVER any upsell like other company's. Of course they're our first contact.
Description of Work: cleaned ac system added Freon all over check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Response from All Temp Heating & Air Conditioning
Nothing pleases us more than to hear from such a satisfied customer as yourself! We appreciate your business and as you know, All Temp is here for all of your heating and air conditioning needs.

Stewart M.
07/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The service man was very professional and thorough . He explained everything that he was doing. He checked the thermostat, furnace filter, electrical components, and Freon level on the outdoor unit and gave it a thorough cleaning. He also changed the batteries on the thermostat. Great job!
Description of Work: Cleaned and checked Central Air Conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.95

Response from All Temp Heating & Air Conditioning
We're thrilled that you were so pleased with the level of service you received from All Temp. We are here for all of your heating and air conditioning needs.

George C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
He went through the entire A/C operation with me. Showed me the unit on top of the building and explained that part may have to be changed.
Description of Work: Checked compressor; changed contacts; inspected entire A/C operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from All Temp Heating & Air Conditioning
We're glad that you were happy with your All Temp service and that our tech reviewed your A/C operation. We hope to have the opportunity to service your future heating and air conditioning needs.

CAROL S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Late last summer I began to have problems with my 8 year old air conditioner. At that time I had been using (for 25 years) a different HVAC company, one that I had actually put on Angie's List many years ago, and after many service calls and $950 worth of bills for parts and labor they did not repair the unit. Those technicians appeared to be completely at a loss on how to make the repairs. Frustrated I gave up on them and called All Temp whose service technicians were far superior to those of my former company. As last fall came early I decided to just have them add refrigerant to get me through the season. All Temp was sure there was a leak somewhere in the system so early this spring they returned and added dye to locate the leak.. Once the location of the leak was found and it was clear that a repair would cost nearly as much as replacing the unit I met with All Temp sales rep Jack Freedman who was extremely helpful and recommended a replacement unit. He actually talked me out of a more expensive unit. He sat at my dining room table and instantly gave me a printed proposal with his cell phone number on it. I didn't even consider calling other companies to compare prices. John Vandervee assisted by Bill installed the new unit in 4 hours. They used drop cloths, protected the plants in my garden, worked efficiently and professionally. A couple of times I've called the office after hours. An answering service takes my messages and within minutes I get a return call from the service department. Every time I have ever called their office and spoken with a service rep they have consistently been kind, helpful and professional. Every All Temp technician who came here between last fall and early this spring for furnace maintenance and other small matters was great. I have my favorite but I'm not going to name him (he knows who he is). They are all wonderful.
Description of Work: installed a new central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,458

Response from All Temp Heating & Air Conditioning
Nothing pleases us more than to hear from such a satisfied customer as yourself! Thanks for taking the time to write such a positive and detailed review of your All Temp experience. As you know, All Temp is always here to service your heating and air conditioning needs.

Mark K.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service tech tested the proper functioning of the unit and did an extremely thorough job of cleaning. He was very professional and personable, as well.
Description of Work: Performed A/C clean and check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.95

Response from All Temp Heating & Air Conditioning
We're thrilled that you were so pleased with all aspects of your All Temp service. Thanks for choosing All Temp!

Arpan C.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
The installer gary was informative and courteous. He also gave a couple little tips on how to make the furnace and air conditioning run more efficiently. He also took the time to explain how the basics of the 5th of work just because I was curious. However I did not have very good service with the people in the office a number of times I called and even emailed and didn't hear back from them. I had also initially had received it installation date for a week and a half prior to the one that I actually got. Apparently the salesperson had promised me a date that the installer could not actually do. Overall the experience was good and they were cheaper than other estimates that I. However they can definitely improve on the communication from their salespeople and office staff.
Description of Work: Install A/C and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$3,795

Janet C.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
It went well. The only issue I have with them is that no one followed up with regarding a price quote that I requested to have the thermostats updated .
Description of Work: They checked the furnace and performed the yearly maintenance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

jennifer R.
06/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
my furnace was installed in September of 2014. I was told by the sales guy that the furnace could be installed with pipes going through the crawl. When installer arrived, he said that was not possible and ran the pipes out of the side of my house so they blow onto my patio. The workmanship was horrible, pipes were joined poorly and water was pooling under the machine. Another guy came back to review it was supposed to be back the next day. He was supposed to be the best. He never came back and I never heard from him again. Instead they sent his son, who was not a lead guy to do a reinstall and he would not move the piping as promised. He did stop the water pooling and his pipe work was good. However, he did tell me that he had no idea if the work was up to code, because he didn't know what code was, had never read an install manual and had never been to actual training on installing before. (Red Flags everywhere.) This was what I received after week of calling. after weeks of calls and emails with little or no response. I called to complain to the sales guy Ed Geise and finally got him back at my house with a service manager to look at things. They didn't know if the pipes could be run under my crawl after all and said that the only reason a company gets permits is because they don't trust their employees to do a good job. I had to get a private contractor to look at the space to make sure they could run the pipes through my crawl. (That is fine. I would rather they be honest with me then risk the structure of my house.) By the time we both had everything worked out and schedules worked to get the furnace moved and the siding guys to come out to fix the siding from the wholes that would be left on the side of my house, it was snowing so the project was put off until spring summer. I called my Sales guy Ed to follow up on this a few weeks ago. He has never called me back. I also went through and looked at my energy bills. Turns out that I haven't saved any energy from the 32year old furnace I had in the house previously. I also noticed that hot/cold air is pooring out of the furnace between all the seems in the sheet work that are not taped. I decided to call and use my warrantee to get the furnace removed and my money back. The Sales guy never called me back. I called the office again was given to a VP's voicemail. A GM called me back. He wanted to come and fix things, but truthfully I have no faith in the workmanship of the installers. And the answer the GM gave me as to why I wasn't saving any money with an energy efficient furnace, because the government rates the machine. They just install them. Great answer - not. could it be that the machine only works properly if its installed properly? In any event, i said I wanted it removed and my money back. He told me the owner would have to call me back. That was a week ago. I have yet to hear back. Last time I was able to get someone out here to look at the furnace. My husband to make the call and complain. They only info he has on this comes from me. So basically I feel that they just didn't want to deal with a woman. Another strike against them. If this doesn't get me a call back. I guess I'll have to get the staff at angle's list involved and my lawyer.
Description of Work: They installed an energy efficient furnace.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$5,000

Nailah S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I thought the service provider was very professional, telling me all my options and letting me determine which one was best for me and my budget.
Description of Work: All Temp came and evaluated my air conditioner. They also added freon and did so minor tune-ups to my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from All Temp Heating & Air Conditioning
Thanks for choosing All Temp. We are here for all of your heating and air conditioning needs.

Ryan J.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The employees that came out were very professional. We have no complaints. They did a good job. They were quick and knowledgeable. They were good. We plan on using them again on the future.
Description of Work: We have used All Temp Heating & Air Conditioning. It was just a checkup of our furnace system to make sure that everything is running well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All Temp Heating & Air Conditioning
Nothing thrills us more than to hear from such a satisfied customer as yourself! Thanks for choosing All Temp and we look forward to servicing your future heating and air conditioning needs.

DEBORAH L.
06/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The installation went smoothly but the result was not what was expected. We got almost instant hot water on the 2nd floor with the original hot water heater but we were now having to wait a minute for the water to get hot. Since this had never happened with the previous hot water heater, I contacted All Temp. After several visits back to my house, the issue was resolved simply by the installation of a valve. The owner himself called me to assure me that the company would stand behind their work and would install a new hot water heater if necessary. We were all relieved when the simple fix solved the problem. I have a service contract with All Temp to service my furnace and a/c in 3 properties that I own. I have had this contract with them for at least 5 years and I have never been disappointed by their service and professionalism. This latest incident with the new hot water heater confirms my opinion that this is an excellent company, reputable and eager to please. I will continue to use them for all my HVAC needs.
Description of Work: Installed new hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from All Temp Heating & Air Conditioning
Thank you for your continued use of All Temp! We're so pleased that everything worked out well in the end of this most recent service. As you know, All Temp is always here for all of your heating and air conditioning needs.

lance K.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
The representative showed up and was very knowledgeable . Unfortunately, after receiving a very expensive estimate, i decided to get another. My second estimate was over 35% less expensive than Alltemp. The company I went with, has a good Angie's List rating and a AAA by the BBB. I would consider getting a second estimate if you go with Alltemp.
Description of Work: Estimate on new AC and Furnace

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


GARY K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Early April, representative from AllTemp can to the house and laid out the scope of the work that was to be performed. Two weeks later work started. The install, High Velocity AC System, took approx 9 workdays to complete. A majority of the work was performed in the attic crawlspace areas where the AC venting runs were laid out and installed to all of the main floor living spaces. There were two tricky areas in which the runs had to installed between the ceiling joists (DR and Kitchen). Was completed without a hitch. Holes were cut in the lath/plaster for the vents (2-3 per room depending on the room size. Got a little dusty but was tolerable and expected. Compressor installed in the back yard. Electrical and system connections completed. System is running as expected. Very nice to have a climate controlled area. Saying goodbye to window AC units.
Description of Work: Installation of Central A/C into a house built in the 1930s.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$18,000

Response from All Temp Heating & Air Conditioning
We're glad that all went well and that you are pleased with your new AC system. Thanks for choosing All Temp!

AnnaMarie S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
First and foremost - my recently purchased house had been vacant for three and a half years. Which means the AC hadn't been turned on, touched, or even acknowledged for three and a half years. We (my husband and I) moved in this past February. We decided the AC, at the very least, needed a good cleaning before we even attempted to turn it on. I purchased a deal for $89.95 cleaning on Angie's List. Scheduling was a bit tricky - first I had to email the company. They replied with their phone number and I had to call for the schedule. A bit much, IMHO, but once I got there scheduling was done quickly for a date that Friday. Unfortunately I (fully admitting this part is on me) misheard the confirmation time - I heard 2:00 PM. The actual time was 10-2. So my husband and I went to see a movie. We weren't home when the repair man arrived, and we didn't answer his phone calls. But as I said, that was on me. When I called to reschedule the person on the phone was less-than-cordial. I do realize that I made a mistake but there was no need to repeatedly tell me "We said 10-2". Yes, i know. I missheard and wrote the wrong thing down. Then I had a lecture about how it would be several weeks - we were now in the summer season. But I shouldn't complain, it was my fault. Again, I know. I made the mistake, I'm actually not asking to be bumped to the front of the line, just let me know when the next available appointment is. They couldn't do that and I had to call back. I never did find out why. I called again a few days later. The person on the other end of the phone this time was very polite, even shared a funny story about missing one of their own appointments from a similar situation. We were scheduled, and all was well. The actual appointment was great. The repair man arrived on time. He cleaned the AC very quickly and pointed out a few broken parts. He was able to clearly explain what those parts did, how they had broken, and what was needed to fix them. He showed us several options and explained different pricing points, which definitely boosted my confidence. He had all of the parts on him in the truck and was able to replace everything same day. We did have to pay additional out of pocket but given the extent of the work that he did I feel the pricing was more than fair. All in all I will say the pricing is good, the service is good, but one of the office employees left something to be desired. I'd use again though.
Description of Work: Air conditioner cleaning and replacement of broken parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from All Temp Heating & Air Conditioning
We're glad that everything worked out and that you were so pleased with your All Temp service. Thanks for choosing All Temp!

Todd B.
05/2015
1.0
heating & air conditioning/hvac, wells
  + 0 more
This review is lengthy, but worth reading if you're buying a new system. I waited nearly two weeks to leave this review to try to calm my anger toward All Temp, so I'm using the notes I made through my experience to give an accurate account. I have been using them exclusively since 2007 to maintain and repair furnaces and air conditioners in my 3 flat with regular maintenance on both systems in all three units. On May 17th at around 1 p.m. the condenser coil for one of my units exploded, spewing oil everywhere. I called to schedule service for Monday as I knew I was leaving town on Wednesday and needed to get the repairs done quickly to keep my tenant happy. I took the afternoon off Monday even though I was attending a professional conference I had paid $950 to attend. I explained exactly what happened and was told by the scheduler that she was making a note that the customer expects to need to replace the unit. (It was 12 years old and repairing it didn't make financial sense.) The last two times this has occurred, the repairman showed up, called in with model information and within a few hours a new compressor and matching evap coil were installed and everyone went on his merry way. This time was different. The repairman showed up just shortly after his scheduled time, examined the coil and said "yep, it's about $900 to repair this coil or you can replace it." I stated that I already knew that, as I indicated the day before and asked what time the replacement could be done by. "Sorry I can't do that, you need to talk to a salesman." He then handed me a bill for the diagnosis for about $90.00 and told me don't worry, if you buy a new compressor this $90 will be deducted from the purchase price. I inquired why this was the process and explained the past two times, once in 2007 and once in May 2011 the repairman simply made a call and we had a new compressor and coils on site within the hour and the repairs were done right away. He told me he was just the repair guy and this is the way things are, I needed to talk to a salesman, that he had emailed the salesman and he should contact me within the hour. I asked/stated, "so I took the afternoon away from my conference to have you come here to tell me what I already knew, charge me $90 and we don't have the problem solved." "I'm just the middle man" he responded. I paid him, thanked him and sent him on his way. I waited about 20 minutes and phoned the salesman, John, who had no idea what I was talking about. I explained exactly the situation, what happened and that I was pretty perturbed to have this turn in to a multiple visit situation and having to deal with 2 different people to get a simple job done. He explained that because of the number of different types of air conditioners around Chicago, that they had switched to a sales separate from repair approach. (which if you deal with mechanical contractors as much as I do tells you one of two things, the salesman is full of crap or their repair guys don't know what they are doing.) I said fine, I've got until Wednesday to get this job done, so what's the price going to be. He asked me for the current model number and plenum size, which were both on the sheet. I gave him that information and he said "oh ok you have a 2.5 ton unit, and I recommend for a tenancy situation that you just go with a less efficient model and save some money... we have a coupon for new system online, etc. etc. your final price should be about $3600." I nearly blew my top. I told John that in 2007 the job cost $1500, and in 2011 it was $2500, and now it's $3600 WITH discounts for a LESS efficient model... I know prices go up but this is ridiculous. He told me he'd "have to do surgery" on the price and call me back and see if they could get it done on time. I hung up the phone and I was absolutely furious. The reason I was extra furious was because I had met with one of their other salespeople two falls ago to look at replacing a furnace. The very charming gentleman with the accent of a European island nation tried to sell me a furnace for a very special price of nearly $5000. The problem was, while that gentleman was sitting across the dining room table from me telling me about what a great deal I was getting, I was sitting there looking at All Temp's website and the exact system he was trying to sell me for $5000 was advertised on THEIR WEBSITE for $4200. When I called him out on it he stammered a bit and said "oh I must be mistaken." (You may note they no longer have pricing for systems on their website!) So in other words, the sales people at All Temp are just about on par with any used car salesman you could encounter. Now, while I was waiting for John to call me back with the "surgically adjusted" pricing, I decided to check Angie's List for a highly rated competitor to see if they could offer me a better deal because I had had it with All Temp by this point. Low and behold in the "deals" section of Angie's List was a 2.5 ton unit from Trane, with 10 years parts and service warranty available for $2450! TEN YEARS PARTS AND SERVICE WARRANTY! So I called that company and inquired about whether or not they could install the next day. "Sure no problem. We can be there around noon." Ok, schedule it. John from All Temp calls me back and, like he's doing me a huge favor, announces that they managed to cut the price to $3100 and they could squeeze me in the following day. I said no thanks. John, "oh why?" Well John because while you were working pricing magic for a faithful 8 year customer, I called a highly rated competitor and guess what... with NO BS, I got a quote for a similar system but a high efficiency unit, with a longer warranty, installed for $1100 less than your original quote, with no hassle, installation tomorrow. John's response "oh, well we match any competitor's price." Are you even kidding me at this point? You wasted my entire afternoon to tell me what I already knew. You quoted me two prices, both of which were far more than I'd be paying your competitor and then when I told you about the price, you offer to match the deal? The deal is advertised right on Angie's List, John. Why do I need to bring it to your attention at all? I told John, listen, I run a company too, with about 175 employees so I understand the challenges associated with running a company and all the mistakes that can happen but that I thought he should have the owner call me before I left my review on Angie's List. He responded that he knew that all the boss would say was that "we match competitor's pricing." So be it. If the customer goes the distance to find a lower price you'll match it, but in the meantime you're apparently content to take advantage of any sucker who comes along. Things aren't the same at All Temp since I started using them. In fairness, over the years I have received very good repair service at all hours. I have liked every service guy I've ever encountered from All Temp. But that said, the sales practices are shady and I'm done with them. After my experience with their competitor (whom I'm about to leave a glowing review for,) I realized I can get both honest sales AND great service guys. I should add that the new company, when they came to install the coils on the furnace, they pulled off the galvanized vent pipe and a small bag full of corroded powder fell out. The new service guy said "boy, when they do your annual maintenance they really should pull this off and clean it out because this stuff ruins inducer motors." Hmmm, yes I've had to replace two of those in the past few years... maybe the service wasn't as complete as it should have been in the first place!
Description of Work: All temp came out to tell me what I already knew and charge me for it, that I needed a new condenser coil for my air conditioning.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

$90

Contact information

4363 W Montrose Av, Chicago, IL 60641

http://alltemp.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning

FAQ

All Temp Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

All Temp Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, All Temp Heating & Air Conditioning offers free project estimates.
No, All Temp Heating & Air Conditioning does not offer eco-friendly accreditations.
Yes, All Temp Heating & Air Conditioning offers a 5% senior discount.
Yes, All Temp Heating & Air Conditioning offers emergency services.
Yes, All Temp Heating & Air Conditioning offers warranties.
All Temp Heating & Air Conditioning offers the following services: Installation, Maintenance, Repair and Sales on Air Conditioners, Furnaces, Central Furnaces, Central Air Conditioners, HVAC, Boilers, Garage Heaters, Ductless Systems, & Air Purifiers and also Duct Cleaning.
Wall Furnaces. Wall Heaters, Geothermal, Window Air Conditioners, Kitchen Exhaust Fans, Kitchen Exhaust Hoods, Bathroom Exhaust Fans, Bathroom Exhaust.

Contact information

4363 W Montrose Av, Chicago, IL 60641

http://alltemp.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day