THEY FOUND A PART THAT WAS DETERIORATING AND NEEDED TO BRING THAT PART BACK ON A SEPARATE OCCASION. THEY WERE SUPPOSED TO BRING THIS PIECE ON A SPECIFIC DAY AND DID NOT SHOW UP UNTIL A WEEK LATER. THE B IN RESPONSIVENESS IS FOR THAT ISSUE.

THEY DID A REALLY GREAT JOB, BUT THEY DID NOT SHOW (OR CALL) FOR OUR FIRST APPOINTMENT. WHEN I CALLED THE NEXT DAY THEY APOLOGIZED AND PROMPTLY MADE AN APPOINTMENT FOR FIRST THING THE NEXT MORNING. THE WORKER WHO CAME WAS VERY FRIENDLY AND MY HUSBAND THOUGHT HE WAS THOROUGH. HE EVEN ANSWERED SOME ADDITIONAL QUESTIONS WE HAD.

THE ALL TEMP FOLKS WERE VERY RESPONSIVE FROM QUOTE TO INSTALLATION. WHAT IS NOTEWORTHY IS THE FACT THEY WERE VERY PUNCTUAL AND VERY TRUE TO THEIR PROMISES. BY NO MEANS WERE THEY THE CHEAPEST QUOTE, BUT IT SEEMED THEY WERE THE MOST RELIABLE/DEPENDABLE. I WOULD HIGHLY RECOMMEND THEM TO ANYONE REQUIRING THIS TYPE OF WORK. FULL MARKS.

ALL TEMP HAS INSPECTED MY FURNACE BEFORE. I FELT GOOD ABOUT THE WORK THAT WAS DONE BECAUSE I STAYED AROUND AND WATCHED THE GUY WORK. THIS YEAR, THE INSPECTOR WAS A LITTLE STAND-OFFISH AND NOT VERY WARM. BUT HE WAS NOT IMPOLITE AND WHEN HE TOLD ME THE PRICE WOULD BE 69.00 AND I SAID THAT MY PRICE HAD BEEN 59.00 IN 02 (I HAD AN ANGIE'S LIST COUPON) HE AGREED TO LET ME PAY THE 59.00. AND HE DID SMILE ON THE WAY OUT! ALL AND ALL, I WOULD HIRE ALL TEMP AGAIN. I FEEL LIKE I CAN TRUST THEIR WORK. SINCE I HAVE THE SPACE, I WOULD ADD THAT SOME CAUCASIAN REPAIRMEN WHO COME INTO AFRICAN-AMERICAN HOMES, CAN BE A LITTLE RUDE OR COOL. THIS IS SOMETHING COMPANIES SHOULD WATCH OUT FOR AND TRAIN THEIR STAFF TO CORRECT. BECAUSE NO ONE WANTS TO SPEND THEIR MONEY WITH STAND-OFFISH REPAIRMAN.

THE WATER HEATER STOPPED WORKING IN THE MIDDLE OF THE WINTER. THEY HAD TO COME BACK 3 SEPARATE TIMES, I WAS THE ONE THAT POINTED SOMETHING OUT THAT RESOLVED THE PROBLEM. IT ENDED UP BEING A DEFECTIVE PART. I WOULD NOT USE AGAIN.

THEY HAVE EXCELLENT SERVICE. I PURCHASED THE MAINTENANCE CONTRACT, AND HAVE BEEN CONSISTENTLY PLEASED.

THEY DIDN'T HAVE THE PART, BUT PROMISED IT WOULD BE DELIVERED AND INSTALLED THE NEXT MORNING. I CALLED THEM THE NEXT MORNING 9 AM AND THEY SAID THE PART WAS IN AND SOMEONE WOULD BE OUT TO INSTALL IT. AS MY HOUSE DID NOT HAVE ANY HEAT AND IT WAS 10 BELOW ZERO. I CALLED A FEW MORE TIMES AND THEY KEPT ASSURING ME THAT A GUY WOULD BE RIGHT OUT (I WAS GETTING WORRIED THE PIPES WOULD FREEZE). SOMEONE SHOWED AT 6:30 PM THAT NIGHT, NO EXPLANATION AS TO WHY IT TOOK THEM OVER 10 HOURS TO SHOW UP, REPLACED THE SWITCH WHICH TOOK ALL OF ABOUT 5 MINUTES, THEN LEFT WITHOUT REPLACING THE FURNACE COVER. WORST CUSTOMER SERVICE I'VE EVER SEEN.

MIKE CLARK IS COMPLETELY PROFESSIONAL, PATIENT AND DEDICATED. THEY WERE ABLE TO COME UP WITH INNOVATIVE SOLUTIONS TO OUR PROJECT TO SAVE US TIME AND MONEY. THEY PROVIDED US WITH A DETAILED BID BASED ON OUR PLANS. WE WERE UNABLE TO DO THE REHAB PROJECT LIKE WE EXPECTED, AND MIKE WAS COMPLETELY UNDERSTANDING. I WOULD RECOMMEND THEM HIGHLY.

THEY FIXED MY A/C IN MAY AND IT COST $160, THEY ARE NOW SAYING THAT THE FREON IS LEAKING, BECAUSE OF THE VALVE AND IT WILL COST $345 TO FIX IT AGAIN. MY PROBLEM IS THAT THEY SHOULD HAVE REMOVED THE VALVE THE FIRST TIME, BUT THEY SAID THEY COULD NOT BECAUSE OF THE LAW. I THINK THEY SHOULD DEDUCT THE $161 DOLLARS I ALREADY PAID THEM WHEN THEY FIXED IT THE FIRST TIME. I AM WAITING FOR A CALL BACK FROM THE OWNER AT THIS TIME. THEY DID NOT TELL ME ABOUT A $69 SERVICE CHARGE UNTIL THE WORK WAS DONE, I THOUGHT THAT WAS UNPROFESSIONAL AS WELL. AFTER CALLING THE COMPANY THEY DID COME BACK TO REMOVE THE PRESSURE RELIEF VALVE AND CREDITED ME THE$160 FOR THE WORK THEY DID BACK IN MAY. ONCE I GOT TO THE OWNER WITH CONCERNS THEY WERE SOLVED WITH THE COMPANY.

VERY, VERY, VERY IMPRESSED WITH ALLTEMP. THEIR QUOTE WAS THE CHEAPEST WE GOT. WE HAD SOME TRICKY ROOMS TO GET TUBING INTO AND I WAS INSISTENT THAT ALL ROOMS BE COVERED. ALL TEMP WAS VERY FLEXIBLE IN ACCOMMODATING ME AND ACCOMPLISHING THIS (AND LISTENED TO MY IDEAS). THEY WERE VERY CAREFUL WITH MY FRAGILE PLASTER. THEY CLEANED UP DAILY AND VERY THOROUGHLY. THEY CAME BACK AFTER CONSTRUCTION WAS FINISHED AND INSTALLED AN ADDITIONAL TUBE WHEN ONE ROOM DIDN'T PROVE COOL ENOUGH. HIGHLY, HIGHLY RECOMMEND.

THE REPAIRMAN WAS PROMPT, CLEANED UP WHEN THE WORK WAS FINISHED AND HELPFUL IN ANSWERING QUESTIONS. HE GAVE SUGGESTIONS ABOUT GENERAL MAINTENANCE OF THE UNIT TO INCREASE EFFICIENCY SUCH AS THE IMPORTANCE OF CHANGING THE FILTERS IN THE FURNACE. WE ARE HAVING THEM RETURN TO CLEAN AND CHECK OUR FURNACE IN THE AUTUMN.

WE BECAME DISSATISFIED WITH ANOTHER COMPANY WE WERE USING, SO BASED ON ANGIE'S LIST REPORTS WE HAD ALL-TEMP COME OUT FOR AN INSPECTION OF THE FURNACE IN APRIL. THE PERSON SEEMED FINE SO WE SIGNED UP FOR A SERVICE CONTRACT ($184). IN JUNE IT SEEMED LIKE THE A/C WASN'T WORKING TOO WELL SO THEY CAME OUT FOR THE INSPECTION AND DETERMINED WE NEEDED A NEW COIL ($735). IT WAS A VERY HOT WEEK AND THEY COULDN'T GET US INTO THEIR SCHEDULE FOR OVER A WEEK, WHICH WAS TOUGH. THEY FIXED THE COIL AND SAID EVERYTHING WITH THE A/C WAS FINE, BUT A COUPLE OF WEEKS LATER THE CONDENSER MOTOR QUIT SO WE HAD ANOTHER WEEK WITHOUT A/C WAITING FOR THEM TO FIT US IN ($382). THE A/C STILL DIDN'T SEEM TO WORK RIGHT, SO WE CALLED THE MANUFACTURER AND FOUND OUT THAT ALL-TEMP HAD INSTALLED THE WRONG COIL, IT WAS TOO SMALL!! I CALLED ALL-TEMP AND THEY AT FIRST DENIED EVERYTHING, BUT I HAD THE PART NUMBERS & THEY ADMITTED THEIR MISTAKE. THEY CAME OUT AND FIXED IT THE NEXT DAY, BUT WERE MAD ABOUT IT. WE'LL NEVER USE TH

I CHECKED WITH SEVERAL OTHER COMPANIES, AND THEY QUOTED ME THE BEST PRICE. THEY QUOTED A FLAT FEE WITH NO EXTRAS, LIKE PER HOUR LABOR. I ASKED THE OWNER WHAT BRAND HE WOULD INSTALL AND THAT'S EXACTLY WHAT THEY PUT IN. I DID GET HIGHER QUOTES FROM OTHER COMPANIES THAT WERE MORE PROFESSIONAL, POLITE AND CLEAN, BUT I JUST WANTED A BASIC WATER HEATER FOR A RENTAL UNIT. THEY FIT MY NEEDS FOR WHAT I WAS LOOKING FOR. I JUST WOULDN'T USE THEM FOR MAJOR INSTALLATIONS. I COULD TELL THAT, EVEN THOUGH THEY HAVE A LOT OF EXPERIENCE, THEY JUST WANT TO DO THE JOB AND MOVE ON TO THE NEXT ONE. THEY ARE GOOD, BUT YOU HAVE TO KNOW EXACTLY WHAT YOU WANT AND HOW IT SHOULD BE PUT IN, SO NO SHORTCUTS ARE TAKEN.

IT WAS A PLEASURE TO DEAL WITH EVERYONE AT THIS COMPANY. MIKE CLARK WAS VERY KNOWLEDGEABLE AND PROVIDED AN ESTIMATE THAT WAS FAIR. THE INSTALLATION WAS DONE ON THE DATE ORIGINALLY PROMISED. I ALSO FELT LIKE I WASN'T OVER SOLD. THE PRODUCT IS EXACTLY WHAT I NEED FOR THE SPACE. VERY PROFESSIONAL COMPANY THAT I WOULD HIGHLY RECOMMEND.

ALL TEMP WAS A GREAT VENDOR. THEIR QUOTE WAS NOTICEABLY LESS THAN THE OTHERS WE RECEIVED. RICK JACOBS, THE SALES REP, WAS EXTREMELY KNOWLEDGEABLE AND QUICKLY RESPONDED TO OUR QUESTIONS AND REQUESTS. WE REALLY APPRECIATED THAT HE TOOK THE TIME TO EXPLAIN THE DIFFERENCES BETWEEN THE BRANDS WE WERE CONSIDERING. WE FOUND THEIR INSTALLERS TO BE PROMPT AND EFFICIENT. WE WOULD USE THEM AGAIN WITHOUT HESITATION.

I HAD FOUR DIFFERENT COMPANIES BID ON INSTALLING "SPACEPAK" IN MY HOME. WITH A HUGE SPAN IN BID PRICES AND ALSO IN THE SIZE OF THE RECOMMENDED CONDENSER, I CALLED SEVERAL BACK. MIKE FROM ALL-TEMP ACTUALLY CAME OUT AGAIN TO MEASURE THE ENTIRE PLACE JUST TO BE SURE. THEY DID A GREAT JOB! DESPITE THE HEAT, THE TWO INSTALLERS WORKED TIRELESSLY AND DID THEIR BEST TO MAKE SURE THE DUST AND MESS WERE KEPT TO A MINIMUM. THE JOB WAS FINISHED IN THE TIME THEY SAID. WE ARE NOW ENJOYING A COOL, COMFY INTERIOR AND HAVE VERY LITTLE IN THE WAY OF PAINTING OR CEILING REPAIR. THIS WAS QUITE AN EYE-OPENER AS FAR AS THE VARIANCE IN COST, SIZE, RECOS AND IN WHO YOU CAN TRUST. I HIGHLY RECOMMEND ALL-TEMP.

OUR AIR CONDITIONER STOPPED WORKING DURING SOME COOLER DAYS IN MAY, SO WE HAD THE LUXURY OF SHOPPING AROUND (USING ANGIE'S LIST) AFTER OUR FIRST QUOTE. ALL TEMP WAS ABOUT $1000 LESS THAN THAT QUOTE. SOME OF THE DIFFERENCE WAS DUE TO RICK JACOBS TAKING THE TIME TO SIZE WHAT WE NEEDED AND SELL US A SMALLER TON UNIT THAN WE WERE REPLACING, AND SOME OF THE DIFFERENCE WAS DUE TO ''BRAND NAME'' DIFFERENCES. WE WERE VERY HAPPY WITH THEIR PRODUCT AND SERVICE, AND NOW FINALLY FILLING OUT THIS REPORT AT THE END OF JULY, WE CAN SAY THEIR WORK HAS SERVED US WELL OVER SOME HOT DAYS.

WHEN THE TECH ARRIVED, HE WENT TO THE BACK TO LOOK AT THE A/C AND THEN WENT INTO MY HOME/BASEMENT WITHOUT ME KNOWING. I WAS THEN TOLD I NEEDED A NEW COMPRESSOR (AND HE ASKED ME TO PURCHASE IT NOW), AND IT WOULD COST $1,000 AND I WOULD BE BETTER OFF REPLACING MY UNIT. I THEN SAID I WANTED A REFUND OF THE CLEANING OF THE A/C THAT I HAD ALREADY PAID FOR AND WAS TOLD I HAD TO CALL THE OFFICE. THEY SAID THEY WOULD SEND A CHECK. I FEEL THE GUY WAS SENT OUT TO SELL ME A NEW UNIT & INTENDING NOT FOR MAINTENANCE. I STILL HAVE NOT RECEIVED MY $51 AND MY A/C UNIT IS WORKING FINE EVEN IN THE HOTTEST WEATHER, AND I HAVE HAD NO PROBLEMS.

THIS IS THE SECOND TIME WE HAVE HAD A TECHNICIAN FROM ALL TEMPS. THEY HAVE BOTH BEEN INFORMATIVE AND KNOWLEDGEABLE.

ON TIME, POLITE, KNOWLEDGEABLE, AND WILL USE THEM AGAIN.

THE PERSON WHO ANSWERS THE PHONE, AND THAT YOU ALWAYS TALK TO FIRST, IS GREAT. HELPFUL, COURTEOUS, AND PROFESSIONAL. AFTER THAT, IT WAS A LITTLE ROCKY. ONE GUY CAME OUT TO DIAGNOSE. THAT WENT FINE. A LITTLE SLOW IN GETTING BACK TO ME AFTER PARTS HAD TO BE ORDERED. ANOTHER GUY CAME TO DO THE ACTUAL REPAIR, HE WAS LATE, SCRATCHED THE FLOOR, DIDN'T KNOW HOW MUCH TO CHARGE AND COULDN'T REACH ANYONE TO TELL HIM. SO THE WRONG AMOUNT WAS CHARGED. I CALLED, AND THEY KNEW I WAS DUE A REFUND, BUT IT TOOK A FEW CALLS TO ACTUALLY GET IT INTO THE HANDS OF SOMEONE WHO MADE IT HAPPEN. THEY WERE FAIR, PLEASANT AND ALWAYS SEEMED LIKE THEY WANTED TO DO THE RIGHT THING AND MAKE ME HAPPY.

WE ARE EXTREMELY PLEASED WITH THE WORK OF DAVE CLARK, SALES REP, AND DANNY RANK, THE TECH. DAVE QUOTED US A VERY FAIR PRICE AND DID NOT COME BACK TO US FOR ANY MORE MONEY WHEN PARTS OF THE JOB TURNED OUT TO BE MORE COMPLICATED THAN THEY ANTICIPATED. FURTHERMORE, DANNY IS A REAL PRO. WHEN HE ARRIVED, HE CAREFULLY LAID OUT ALL PLANS, LOOKED AT ALL OPTIONS FOR RUNNING VENTS AND LINES, DISCUSSED ALL DECISIONS WITH US BEFORE PROCEEDING, DID A LOT OF EXTRA WORK TO FEED THE AIR SUPPLY AND EXHAUST VENTS INTO THE BASEMENT CEILING, AND WAS AVAILABLE TO ANSWER ALL QUESTIONS, FIX MINOR PROBLEMS, ETC. QUALITY WAS HIGH AND COMMUNICATION WAS EXCELLENT. DANNY REALLY GOES THE EXTRA MILE TO DO THE JOB RIGHT. WE WOULD USE ALL TEMP AGAIN WITHOUT EVEN LOOKING AROUND.

SHAWN IN THE OFFICE WAS VERY HELPFUL; SOLD ME THEIR MAINTENANCE PACKAGE WHICH INCLUDED SUMMER AND FALL SERVICE (WHICH SAVED ME $) AND A DISCOUNT ON SERVICE CALLS. UNFORTUNATELY, THE MAN THEY SENT OUT TO DO THE INITIAL SERVICE WAS BAD AND HE DID NOT COMPLETE THE JOB IN A SATISFACTORY MANNER. WHEN I CALLED BACK, SHAWN WAS VERY APOLOGETIC AND IMMEDIATELY SET UP ANOTHER TECHNICIAN TO COME OUT AND COMPLETE THE JOB TO MY SATISFACTION. THE SECOND SERVICEMAN WAS VERY PROFESSIONAL AND THOROUGH, ALTHOUGH HAD NOT BROUGHT OUT THE SUPPLIES TO FIX A DUCT PROBLEM SHAWN TOLD ME HE WOULD FIX. AGAIN THEY WERE ON TOP OF IT AND CALLED ME (SINCE I DIDN'T CALL THEM) TO SET UP A THIRD VISIT TO FIX THE DUCT PROBLEM. THE THIRD SERVICEMAN WAS ALSO VERY PROFESSIONAL AND SOLVED THE PROBLEM IN A MANNER OTHER THAN THE ONE WE THOUGHT HE'D USE. THERE WAS NO CHARGE FOR THE ADDITIONAL SERVICE VISITS. I WOULD DEFINITELY RECOMMEND THEM OVERALL.

GAVE ALL TEMP A CALL AND THEY WERE PROMPT AND COURTEOUS ABOUT SENDING SOMEONE OUT TO HELP ME. ALL TEMP'S FELLOW WAS PROMPT, COURTEOUS AND THOROUGH IN RULING OUT ANY A/C ISSUE. I HAD A THEORY THAT IT WAS THE ELECTRIC, BUT WANTED TO BE SURE. THEY ALSO HELPED A FRIEND OF MINE GET HER A/C FIXED THE SAME WEEK. AGAIN, A QUALITY EXPERIENCE. I WOULD DEFINITELY CALL THEM AGAIN.

THEY ARRIVED ON THE DATE AND TIME AGREED UPON. THEY DID EXCELLENT WORK AND CLEANED UP AFTER THEMSELVES. THE SALESMAN, MIKE CLARK, WAS AS PROFESSIONAL AS CAN BE. AFTER THE INSTALLATION, I HAD MINOR PROBLEMS WITH THE UNITS AND THEY WERE REPAIRED IMMEDIATELY. I HAVEN'T HAD ANY BIG PROBLEMS AND WILL USE THEM REGULARLY.