All Clear Window & Gutter Cleaning Co

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ONE OF THE WORST EXPERIENCES FROM A SERVICE COMPANY I HAVE EVER WITNESSED. WHAT STARTED AS AN EXEMPLARY INTERACTION QUICKLY DISINTEGRATED INTO BROKEN PROMISES, NON-RETURNED PHONE CALLS, MISSED APPOINTMENTS AND POOR EXCUSES. WHEN ALL CLEAR WINDOW WAS PROVIDED A DAY TO CALL ME AND RESOLVE THE SITUATION AND EXPLAIN THEIR ACTIONS, THEY NEVER CALLED. WE ATTEMPTED OVER 30 DIFFERENT CALLS AND EVEN DROVE TO THE COMPANY'S ADDRESS TO RESOLVE THIS SITUATION. NO ONE WAS AVAILABLE AND THE ANSWERING MACHINE NEVER PICKED UP. I WILL NOT UNDER ANY CIRCUMSTANCES REFER THIS COMPANY TO ANYONE.

THOUGH THEY COULDN'T SCHEDULE A TIME FOR A COUPLE WEEKS. I AGREED THAT IT WOULD BE OK FOR THEM TO COME BY WHEN THEY WERE IN THE AREA, AS THEIR TIME COULD CLEAR UP. THEY ARRIVED IN A FEW DAYS, FOUR MEN CLEANED MY GUTTERS WITHIN A HALF HOUR. ONE TOLD ME THAT A GUTTER WAS BLOCKED AND SUGGESTED WAYS I COULD FIX IT. I APPRECIATE THAT THEY DID NOT TRY TO SELL ME EXTRA SERVICES AND THAT THEY WERE NEAT AND EFFICIENT. IT'S HARD TO KNOW HOW WELL THEY CLEANED THE GUTTERS, BECAUSE I CAN'T SEE UP THERE, BUT I BELIEVE THEY DID THE JOB WELL. I CALLED ANOTHER COMPANY THAT WANTED MORE THAN $200 FOR THE SAME JOB! GLAD I FOUND THIS ONE.

AFTER HAVING TO RESCHEDULE AFTER HEAVY RAINS THE 3 WORKMEN SHOWED UP ON TIME. THE MAIN CONTACT, MARLENE, WAS PROFESSIONAL, HELPFUL AND ANSWERED MY QUESTIONS THOROUGHLY). THEY HAD AN ORGANIZED SYSTEM TO CLEAN ON EACH FLOOR, AND WASTED NO TIME. THEY WERE RESPONSIVE TO MY QUESTIONS ABOUT CLEANING MY FROSTED BATHROOM WINDOWS, AND CHECKED WITH ME BEFORE CLEANING ANY ADDITIONAL WINDOWS THAT WE DID NOT CONTRACT TO CLEAN. I WILL DEFINITELY USE THIS COMPANY AGAIN. THE PRICES QUOTED AND CHARGED WERE WITHIN INDUSTRY AVERAGE.

THEY CAME WHEN THEY SAID THEY WOULD AND DID AN EXCELLENT JOB -- EVEN ON THE VERY TALL WINDOWS/SLIDING DOORS. WE WILL DEFINITELY USE THEM AGAIN.

WE'VE USED THIS COMPANY FOR BOTH WINDOW AND GUTTER CLEANING, AND THEY HAVE BEEN PROMPT, EFFICIENT AND VERY NICE. I HAVEN'T COMPARED PRICES, BUT THEY SEEM REASONABLE.

THEY DO A HIGH QUALITY, FAST AND NEAT JOB.

IT TOOK THEM THREE MONTHS TO GET THE WORK DONE. DURING THAT TIME THERE WAS NO COMMUNICATION. WHEN I ORIGINALLY CALLED, WE AGREED THEY WOULD DO THE WORK AND LEAVE THE BILL. EVENTUALLY THAT'S WHAT THEY DID AND I FIND IT HARD TO GRADE THE QUALITY WHEN I CAN'T SEE THE RESULTS. THEIR CLEAN UP WAS GOOD.

VERY GOOD AT EXPLAINING THE CLEANING PROCESS, WAITED UNTIL THE MAXIMUM NUMBER OF LEAVES FELL BEFORE COMING TO CLEAN.

THEY ARE REAL SQUARE SHOOTERS. WHEN I MISTAKENLY PAID THEM TWICE I CALLED THEM AND TWO DAYS LATER I RECEIVED THEIR REIMBURSEMENT CHECK. NOT TO MENTION THEY DID A FINE JOB CLEANING THE GUTTERS.

THEY WERE WILLING TO DO THIS SMALL JOB, SOMETHING OTHER COMPANIES WERE NOT. PHONE CONTACT WAS FRIENDLY AND COURTEOUS. THE SERVICE WAS PERFORMED QUICKLY AND WELL. THEY LEFT AN INVOICE FOR PAYMENT, EVEN THOUGH THEY HAD NOT DEALT WITH ME BEFORE, AND I REALLY APPRECIATED THIS TRUST. I DEFINITELY WOULD HIRE THIS COMPANY AGAIN.

I NEVER RATE A SERVICE PROVIDERS WORK AS 'EXCELLENT', BUT THESE GUYS WERE REALLY GOOD. I'M GOING TO CALL THEM IN THE SPRING TO DO MY WINDOWS. IF YOU LIVE IN CHICAGO PLEASE USE THIS TREMENDOUS (AND AFFORDABLE) SERVICE AND KEEP THEM IN BUSINESS! 'NO APPOINTMENTS' POLICY MEANS THE SERVICE IS PROVIDED 'WEATHER PERMITTING' SO THE CLEANERS MIGHT NOT COME ON THE EXACT DAY THEY TELL YOU. THIS WAS NOT A PROBLEM IN MY CASE, BUT COULD CAUSE SOME CONFUSION IF A HOMEOWNER IS EXPECTING THE SERVICE ON A SPECIFIC DAY.

PROMPT, FRIENDLY, AND COMPETENT. SERVICE EXACTLY AS PROMISED. NO PROBLEMS.

THEY WERE DONE IN UNDER 2 1/2 HOURS. THEY DID A FANTASTIC JOB, THEY WERE POLITE, RESPECTFUL OF MY HOME, AND EFFICIENT. AT $10 PER WINDOW (FOR INSIDE/OUTSIDE + SCREENS) I THINK THEY ARE EXTREMELY REASONABLE. I WOULD DEFINITELY RECOMMEND THEM.

DID A GREAT JOB. VERY PROFESSIONAL. THEY NEEDED TO RESCHEDULE DUE TO WORKER ILLNESS, BUT HANDLED THE SCHEDULING VERY NICELY.

THE WINDOWS ON THE FIRST FLOOR HAVE BEEN PAINTED SHUT SINCE I MOVED IN. THEY GOT ALL THE WINDOWS OPEN SO THAT THEY COULD DO A MORE THOROUGH JOB. I HAD NOT ASKED FOR STORM WINDOWS TO BE CLEANED BUT SINCE SO WERE STILL UP (ON THOSE STUCK WINDOWS) THEY WENT AHEAD AND CLEANED THOSE AS WELL. THEY WERE RUNNING A FEW MINUTES LATE AND SOMEONE FROM THEIR OFFICE CALLED TO LET ME KNOW. THE GUYS APOLOGIZED WHEN THEY GOT THERE AS WELL (THEY WERE ONLY ABOUT 1/2 HOUR BEHIND). SHOWING UP LATE WITH NO CALL IS A PET PEEVE OF MINE SO I WAS ESPECIALLY APPRECIATIVE OF THIS. THE WINDOWS LOOK GREAT!

ORIGINAL QUOTE WAS $105 BUT WE HAVE SCREENS ON THE GUTTERS THAT MUST BE REMOVED AND REPLACED TO CLEAN THE GUTTERS WHICH ENTAILED THE EXTRA CHARGE. OBVIOUSLY THE SCREENS ARE NOT VERY EFFECTIVE! WORKERS WERE POLITE AND PROFESSIONAL. APPOINTMENT WAS FLEXIBLE. RESPONSE WAS PROMPT AND PUNCTUAL. IN CLEANING FRONT GUTTERS SOME DIRT WAS SPLASHED ON WINDOWS. THEY ARE ALSO WINDOW CLEANERS AND CLEANED THE WINDOWS IMMEDIATELY AND THOROUGHLY ON THEIR OWN INITIATIVE (WITHOUT ANY SUGGESTION FROM ME.)

SHOWED UP EARLY, VERY POLITE, CLEAN, CAREFUL. RETURNED CALLS EVEN ON WEEKEND. ONLY REGRET IS THAT THEY DO NOT DO ANYTHING OTHER THAN WINDOWS AND GUTTERS. HIGHLY RECOMMENDED.

I THOUGHT I WOULDN''T BE ABLE TO GET THE JOB DONE THIS YEAR DUE TO THE WEATHER CHANGING SO QUICKLY, BUT THEY WERE VERY RESPONSIVE AND KEPT ME INFORMED OF THE SCHEDULE. I HAVE USED THEM FOR SEVERAL YEARS AND THEY ALWAYS DO A NICE JOB.

THEY CAME AS PROMISED, DID THE WORK, AND CLEANED UP AFTER THEMSELVES. THEY DIDN''T TRY TO SELL ME ANY SERVICES OTHER THAN WHAT I ORIGINALLY ASKED FOR.

THEY WERE PROMPT, PROFESSIONAL AND COURTEOUS. I WOULD DEFINITELY HIRE THEM AGAIN.

THEY DID THE WORK WHILE I WAS NOT AT HOME. OTHER THAN DIRT & SOME DEBRIS AROUND THE HOUSE AND A BILL IN THE BOX I HAD DO IDEA THEY HAD BEEN HERE. THEREFORE I CANNOT COMMENT ON THEIR QUALITY.

AFTER CALLING SEVERAL COMPANIES ON THE LIST WHO CHARGED HIGHER PRICES, I CALLED ALL CLEAR, WHO I HAD USED IN THE PAST. AT THE TIME, I THOUGHT THEIR PRICES WERE HIGH, BUT AFTER CALLING NAMES ON ANGIE''S LIST, I FOUND THEIR PRICES TO BE BEST OF ALL. AND THEIR SERVICE WAS GREAT.