Response from Accurate Exterior & Masonry
We appreciate your business and would like to apologize to you for recommending said gutter contractor. We too have been trying to contact this guy. We have worked with him in the past and never had a complaint until now, needless to say, we will not be recommending him again. I would like to point out that, this is a separate contractor, not associated with our company and we did inform you of this. We also suggested that you obtain a few estimates and opinions from multiple companies, and research each before making a final decision. What you did not mention in your review is that you hired this contractor a month after we did your tuckpointing. You also did mention how happy you were with the job that we did for you on the tuckpointing and how you wanted us to return next season to tuckpoint your garage. I completely understand your frustration about this gutter contractor but your review is supposed to reflect your opinion of our company and the work we provided, not a third party. You know if you had posted this review before your problems with this other contractor, your review of our company would read a lot different. I do take responsibility for recommending this company and feel horrible that you had a problem with them. I can only offer you an apology for the recommendation and suggest you give them a bad review and report them to the BBB.