Accurate Appliance Service Inc

Excellent. Very efficient. Will be calling again if another appliance breaks.

Went well, he had the necessary part and repaired our range rather quickly .

I love working with Accurate Appliance. They are always punctual, return phone calls and are generally a pleasure to work with.

Although this is not his area of expertise, he took the trouble to call me back and recommend someone who could help me. He knows the appliance business and was super responsive. I would definitely call him again

Carl was professional, honest, and responsible. He quickly diagnosed the problem and repaired both appliances in less than an hour. I could not be happier...

Ken came to our home within the hour, and fixed the leak in a few minutes. He had the special coupling (or whatever you call it) to repair the tube with him. He also gave us good information about our dishwasher. We will definitely use thius company again!

I was pleased with the communication, service and the cost of the service. I was informed about all the options and costs to repair the door on my dishwasher as well as my refrigerator and freezer doors. He was friendly, timely, informative and courteous. Will definitely use again!

I called on a Sunday afternoon, expecting to leave a message, but got a person who took my number and five minutes later, Carl called back. I explained what noises the dryer was making and the model and age, and he told me that he could probably fix it for 100-200 dollars, and it would give me another year of service, but for not much more I could get a new one that would last me 15 years. He got nothing other than goodwill from the conversation, but he did get that!

We called Carl on a Friday for a dishwasher which was doing a poor job of cleaning top-rack dishes. He came a bit earlier than the promised time on Saturday, knew what to do right away, fixed the problem in less than 30 minutes, gave us instructions to minimize risk of similar problems in the future and was on his way, all of it done in a very professional manner without wasting any time. We have used Carl in the past for other things (dryer repair) and had similar experience then. To top it all, his fees are reasonable compared to what others in our are charge.

Carl relaced the washing machine lid switch in only a few minutes, then gave advice about our ceiling fan. Although that's not the sort of job he normally does, he tested the fan to determine that the motor was burned out, and even called a parts supplier to find out if they had a replacement motor, so that we wouldn't have to replace the entire fan. He was extremely helpful, above and beyond the call of duty.

Prompt, good work at a good price. Told me how to avoid the problem in the future and what to do about it if it happened again so I could fix it myself.

Very professional. Very efficient. Very personable. Carl will be my first call from now on. Extremely prompt. Fastest appliance repairman in the Midwest

Carl with Accurate Appliance was great to work with. I called almost 10 other companies and none of them were able to come the next day. Carl was able to diagnose the problem over the phone. He was booked all day but told me to call back later in the day and he would try to make it. He came and fixed the problem in 15 minutes. I will definitely be using him again.

I called to make an appointment and got in for the next day for my oven that wasn't lighting and had a gas smell. Carl was on vacation, so Ken came within the two hour window that he had. He came fixed it within less than 15 minutes (oven ignitor)and was very nice. Very affordable and I know who I will be calling next time I need repairs done-Accurate Appliance Service. They seem like the "guys" next door and care about your service. Awesome job!

This was probably the easiest repair experience I have ever had. My washing machine stopped spinning last weekend. I called another vendor, no response. Having no time to make calls during the week, I woke up on Saturday and checked the list for other service providers. I wrote down the phone numbers of three repair services based on reports and distance from my house. The first two did not answer (closed on Saturday.) I called Accurate at about 9:10 on Saturday morning and spoke to an operator. Ken called back about an hour later. I explained the problem. He said he had a full schedule, but could be at my house by 2:00. He arrived on time, diagnosed the problem in about 3 minutes as a broken pump, and had it repaired about 10 minutes later. He was probably at my house for no more than 15 minutes. I was amazed. He was pleasant, informative and got the job done. I am a very happy customer. Now...off to do my laundry.

Extremely efficient and the price was great. Very satisfied.

I called at 8:15pm last night and left a message with his service. Carl called me at 9:15 am, was here by 9:45 am and it was fixed by 10am! Quick, courteous, efficient, got the job done...thanks! : )

Terrific, very friendly and VERY knowledgeable... Knew exactly what to fix the 1st time... no need for second visit.

Start to finish, went excellently. My dishwasher wasn't working, so I phoned Accurate Appliance this morning and Carl came out and repaired it within an hour. As usual, the repair was accurate, fast, and professional, and as usual I'm more than satisfied

It went very well, from start to finish--as always

We happen to have both a stackable washer and dryer outside our master bedroom and a full size washer and dryer in the basement. The stackable was emitting a strong smell and stopped mid-cycle. The full size was leaking. Accurate Appliance came out same day to take a look. The assesment was that something just got caught during the cycle thus causing the stackable to overheat and shut itself down and the leak was fixed in the full-sized. However, there was a chance something else was wrong with the stackable so we were to call again if there were any issues. I appreciated the fact that they didn't want to do unncessary repairs and thus potentially charge us for work that didn't need to be completed. However, when we discovered that the stackable was still not working properly, it took a few calls to the dispatch to get our repair guy to come back. In the meantime we ran the washer in the basement and, unfortunately, discovered that it was leaking an hour after he left after his return trip. We then called dispatch and was told that the repair guy would come back in two days. A week and MANY phone calls later (to dispatch, who promised the repair guy would call us back) we still never got a return visit. Finally, one last angry phone call later, I spoke to the owner of Accurate Appliance who promised he would come out the next day. And minutes later his repair guy (who did the original work) called to say he would come out. It all seemed very disorganized, and by this point I was frustrated. I guess my final assessment is that dealing with a dispatcher (who they claim is on call 24/7 but was annoyed when we placed calls after business hours) makes things more difficult. We spent many hours waiting for a return call from a repair guy and continued to get frustrated by it all.

I'm glad Ken came to check it out. In our initial phone conversation, Ken explained that the $25 service call fee would be applied to any repair work. He saved me over $60! I called another company from Angie's List and they were so busy that an appointment could not be made until the following Saturday and charged almost $90 on a Saturday for a service call. I definitely will call Accurate Appliances again for their customer service, down-to-earth professionalism and affordability.

It went very well, as usual with Accurate Appliance.

Our washing machine wasn't draining and we had 24 hours to fix it since we were going out of town for the weekend. Since the machine came with the house (we've been here 3 years), I called the Sears phone number printed on the inside of the lid. Their service seemed a bit pricey and they couldn't provide the service in the time I needed, so I called Carl. He not only was less than half the cost of the big corporate guy, but he was extremely flexible with our appointment time. We had it fixed the next day within an hour. I couldn't actually be present at the repair. My wife was here. She was a little surprised at the cost of the part but we needed the job done, so we paid what he charged. A little internet research showed about a 50% markup of what we could have purchased ourselves. That was a little disappointing, though, neither of us could have replaced the part ourselves. Next time we'll try to be better informed about what the job entails.

He was here on time and he fixed it right away. He charged me a reasonable price.