A Custom Services Inc

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He was very professional and very efficient. Overall, it was a good deal.

The initial price was low. They forgot to clean one duct and they sweat talked to me into buying a ultra violet light that according to them cleaned the bacterias for a price of course.

The work turned out okay. The guys were nice. They came out and were there for two hours or longer; they were very thorough in doing the inspection. I was expecting to get some type of the report with the results. The guy came back a week later with a list of recommendations he had, instead of a report, which is more what I was looking for. The list of recommendations seemed excessive in list of number and expense. For that reason, I decided not to work with them further.

The team at ACustom were wonderful. They were on-time, personable and honest. After cleaning the furnace unit, they also recommended a few options for better performance and suggested that we actually choose the least expensive option for better air quality - just using a different quality filter. Since following their advice, I see like the rooms that seemed warmer in comparison to others are cooler and more comfortable. I highly recommend then and would use them again if I needed addition service.

They did a great job.

The technician who came was prompt and very nice. However, they installed a subpar part in the unit which had to be replaced by another company at a later time. Therefore, the work that A Custom Heating & Air Conditioning did wasn?t helpful. Last april they put in a water heater for me and it has been good, I have had no problems with it.

A Custom Heating & Air Conditioning did a great job! The technician was thorough, and professional.

They always do a wonderful job. I love them!

They did a good job, they performed as advertised.

We realized our furnace had stopped working at 9:00 pm on the coldest day of the year. I found the company on Angie's List and looked at their website, which promised 24-hour emergency service and touted the fact that they do not use subcontractors. I called their number and spoke to a dispatcher who was very helpful and promised to page a technician right away. I got a call back from technician Mike Kaufmann in about 15-20 minutes. Mike talked me through the issues and asked lots of questions so we could save time and money on the site visit. Because the furnace was safe for the night and Mike could see me at 10:00 am the next day, I decided to pull out the electric blanket and fore go having him come out so late. The only reason I did not hire A Custom is because I decided to use my usual repairman, with whom I had left a voicemail before seeking night time service from A Custom. Based on my experience with A Custom, I would definitely hire them in the future. Estimated cost was $400

The serviceman showed up late (2pm), and physically unable to service the unit. We would NOT recommend this firm to anyone.

Having used A-Custom in the past, I knew they were reliable. Despite a sudden, early cold snap, with lots of heat emergencies, they scheduled my "routine check-up" with only a couple of days wait. On the day of the appointment, they called ahead to let me know about a delay, and re-scheduled at a convenient time that same day. Tom Peterson was friendly, efficient, knowledgeable and honest. He looked at my ancient boiler and marveled at how much carbon had built up, but cleaned it cheerfully and didn't try to sell me anything. Although he had brought a fairly expensive programmable thermostat, he was willing to install a less expensive one I had purchased. Finally, he inspected and vacuumed my tenant's forced-air system. He answered all of my questions honestly and personable.