24/7 Speedy Locksmith

I get a call from my tenant in the wee hours of the morning that the gate lock has broken. First thing I do when I wake up is call a locksmith. It about a half an hour before a technician arrives. He calls and lets me know he's outside. I head outside and he's still not there. #1 wasting my time. Once he actually arrives, He gives me a reasonable price to change the lock and have it re-keyed ($50) to match my current gate keys. Great. It's in the morning before I get to work so I was willing to look past his lack of courtesy and his lack of punctuality. I ask how he can take payment and credit was one option. Cool. He tells me there is a 10% charge to use my card. You got to be out your **** mind! I tell him I'm not doing that and eventually tell him quickpay and he agrees. I sign off and head to work. He calls me a few hours later and tells me the job is done. Within half an hour, one of my tenants informs me that her key does not work. #2 not doing the job done the first time. He informs me that I can pay $2 at Home Depot to get new keys. Are you kidding me? Why in the world would I pay to have the new lock re-keyed so I can pay for more keys!? Ridiculous! I tell him no, to come fix the error he created. Later on in the evening he calls me asking if he could come in the morning because he was tired!? Complete lack of professionalism and lack of care of the work he does. He finally arrives and can not figure out the issue. His solution? I'll go make more keys. I tell him how many I need and he proceeds to ask for additional money! Told him I paid for it to be re-keyed for a reason. Fast forward, I speak to John the supervisor and he literally cuts me off and raises his voice at me over the phone. Complete waste of time and horrible company with no integrity! Lesson learned, never hire this company again!!