Description of Work: they never reaponded to my emails
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Charles D.
02/2013
5.0
real estate agents
 + -1 more
His services are very good. My overall experience has been fine.
Description of Work: Mr. Kaufman is my realtor right now. My house is up for sale and there is a contract pending.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison M.
07/2012
5.0
real estate agents
 + -1 more
I spoke with a number of other agents but none was as responsive or distance communication savvy. Steve was very proactive at replying to my updates on Connect MLS over the course of several months. I am keen on extensive research and exploring all the options when making any kind of a significant purchase so this was certainly my approach for home buying. When we finally met Steve for our first visit and to view several properties he was prompt, courteous and provided us with guidance and help in exploring several rather different neighborhoods. After two house hunting trips and a wide array of property types and locations (I like to ensure I have exlpored all the options!) we settled on a property. Steve was really patient helpful in explaining the bid and home buying process in detail as this was our first house purchase in the US. We were pursing a mortgage with our bank but did not get the rate we had expected. Steve then put us in touch with an equally kind, professional and caring mortgage lender and finally an attorney fitting the same profile. This is a testament to the kind of person Steve is as his network is also made up of solid, ethical professionals. I know we will see Steve again because I have every intention of having him over once we get the house fixed up, he wants to see the results!Most importantly I always felt Steve truly cared about achieving a positive outcome for us and ensuring we found the right property and were happy with each step of the process. I cannot recommend Steve highly enough as I feel he is highly ethical, kind and professional in every regard. If you want someone in Chicago, who will really partner with you during every stage of the home buying experience I would recommend Steve Samuels of Bear Kaufman Realty.
Description of Work: I found Steve on the internet from the UK as we were looking for a local agent to work with for our relocation to the Chicago area. Steve worked with us over the course of several months and stayed with us through several delays in our relocation. He was always responsive and helpful and handled remote communication really well. As an IT professional I like an agent that can handle web systems like Connect MLS, is good on email and responds quickly from mobile devices. Steve is very well versed and can keep up with today's myriad high tech communications channels.Steve also helped us find a mortgage broker and attorney which made the entire house buying process really smooth and we felt well looked after.
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Service Categories
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FAQ
@properties is currently rated 4.8 overall out of 5.
No, @properties does not offer free project estimates.
No, @properties does not offer eco-friendly accreditations.
No, @properties does not offer a senior discount.
No, @properties does not offer emergency services.
No, @properties does not offer warranties.
@properties offers the following services: Real estate.