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YOUNG APPLIANCE REPAIR

Appliance Repair, Appliance Sales and Installation

About us

We sell Whirlpool, Maytag, Amana & KitchenAid Appliances, and we also have reconditioned appliances and we sell appliance parts.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

We sell new appliances and reconditioned appliances and we also sell appliance parts and we service new and used appliances.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
33%
1
17%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
2.7
punctuality
3.1
Showing 1-6 of 6 reviews

August S.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had our dishwasher repaired. Great service. He explained everything along with some suggestions. It now works like a charm!
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian D.
08/2014
2.0
appliance repair
  + -1 more
We bought our washing machine from Young Appliance a couple of years ago, and that transaction went well. However, we have needed service on it, this last time I contacted them by personal visit at their store to come fix it. No reply from them for over 3 weeks. My wife contacted them several times by phone again to check on getting an appointment, always got an answering machine. Still no reply, TO THIS DAY. Finally gave up and contacted another repair service to come fix the issue on our machine. All attempts to get service from Young's have followed this trend, this is not the first instance. Mike does good work, but the ladies at the store, or maybe it's their entire "system", if not at a complete standstill, are slower than molasses in January. I have given up on them, will no longer even consider Young appliance for anything, sales OR service. Their responsiveness, or more accurately, LACK OF RESPONSIVENESS, is just unacceptable.
Description of Work: Tried to schedule appliance repairs, no callbacks or callbacks a month or more after first contact.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Brian D.
08/2014
1.0
appliance repair
  + -1 more
.
Description of Work: We bought our washing machine from Young Appliance, and that transaction went well. However, we have needed service on it, and contacted them by personal visit at their store to come fix it. No reply from them for over 3 weeks. Contacted them by phone again to check on getting an appointment. Still no reply, TO THIS DAY. Finally gave up and contacted another repair service to come fix the issue on our machine. All attempts to get service from Young's have followed this trend, this is not the first instance. Mike does good work, but the ladies at the store, or maybe it's their entire "system", are slower than molasses in January. I have given up on them, will no longer even consider Young appliance for anything, sales OR service. Their responsiveness, or more accurately, LACK OF RESPONSIVENESS, is just unacceptable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


shannon D.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Delivered and hauled off washer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$430

Gloria S.
11/2013
2.0
appliance repair
  + -1 more
Ordered part on 4/16/13. Installed around May 8, Around June 25 It stopped working, He came and said it was still under warranty. I made many calls of which not many were returned to me. After threatening to call you and the BBB I finally received action. Oct 15 brought another part but it didn't work either. finally a new one installed Oct 31. 4 months to get a new part is not acceptable. Also not returning phone calls in not acceptable. I hesitate to complain as they are a hard working couple and agreeable when they are here but their customer service is very bad.
Description of Work: YOUNG APPLIANCE REPAIR

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$325

Gennine W.
01/2012
5.0
appliance repair
  + -1 more
Good.
Description of Work: They performed services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1517 SWANWICK ST, Chester, IL 62233


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    YOUNG APPLIANCE REPAIR is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    YOUNG APPLIANCE REPAIR accepts the following forms of payment: Check
    No, YOUNG APPLIANCE REPAIR does not offer free project estimates.
    No, YOUNG APPLIANCE REPAIR does not offer eco-friendly accreditations.
    No, YOUNG APPLIANCE REPAIR does not offer a senior discount.
    Yes, YOUNG APPLIANCE REPAIR offers emergency services.
    Yes, YOUNG APPLIANCE REPAIR offers warranties.
    YOUNG APPLIANCE REPAIR offers the following services: We sell new appliances and reconditioned appliances and we also sell appliance parts and we service new and used appliances.

    Contact information

    1517 SWANWICK ST, Chester, IL 62233


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM