Steamworld Of Springfield

Awesome! Communication, cleaning and results all great!

Richard (Owner) and his assistant did a great job on my office cleaning. They were on time, professional, and neat on completion. Richard explained their warranty in detail. Cost was substantially less than the "franchise" pricing I received. My only concern is that the waste water from the cleaning was deposited on the ground under the company's service vehicle in the driveway. Upon completion they did clean the concrete off so that there was no residual stain. The cleaning was done in the fall. I have them scheduled to clean my home carpets in December which means that the temperatures will likely be freezing. I looking forward to see how that works out.

Steamworld did an excellent job. They were very punctual and exercised attention to detail. Did a complete and thorough pre-treatment of the carpeting. Awesome job of carpet cleaning including couch and chair. Scotchguarded couch, chair and berber carpeting, then raked the berber carpeting. I will definitely recommend Steam World to others and use them again next year. Courteous, professional and lots of attention to detail. They took my oriental rug for cleaning and will return it next week.

Everything went well, and the communication of a half hour delay in reaching my home was accepted as a earlier appointment was not ready for his service during a earlier appointment inthe morning. They called with enough advanced notice that it was easy to accomidate the time change. Richard, the owner prides himself on making sure you understand the in's and out's of his service. They did a wonderful job and left the home looking great. I highly recommend this companies services.

I picked Steamworld partially because of all of the positive reviews, and was for the most part satisfied. One thing to look out for, if you have larger rooms they charge double for a large room(family room). I was impressed by the fact that the stairs was cleaned thoroughly and with a smaller brush that was able to get into the corners.

They were overall excellent. They showed up on time, explained all of their work thoroughly, and were up front and honest about what they could or couldn't do. I would highly recommend them to anyone, and will definitely be using them again.

Felt very comfortable with the workers being in our home. Did a GREAT job. Removed stains in our daughters room that two previous cleaners were unable to remove.

Richard, the owner, cleaned our 5 rooms very reasonably and professionally. We could not be happier with the result! So glad we chose SteamWorld. We will not use anyone else! Also thankful for a Christian based business. Their love for the Lord comes through in their honest respectful dealing with customers.

My wife and I have purchased a new (to us) home and wanted the carpets cleaned .before we moved in. 31 thumbs up reviews on Angie's list sent me to Steamworld of Springfield. From the moment they answered the phone, it could not have gone any better, scheduling was easy, they explained their pricing, so there was no need for a visit to estimate. Richard and Mike arrived on time, walked through the house with me, evaluated the areas of special concern, explained what they would do and then did it. After the work was done, Richard explained each line item on the bill and let me know that they were available on Saturdays if I found something that didn't suit after they were gone. Given the scope of the job, their price was reasonable, the results was entirely to my satisfaction and they are genuinely nice people. I would definitely call Steamworld again and highly recommend them .

Berber carpeting in dining and hall were completely stain and odor free on completion, and pet odor was eliminated in kitchen. Great outcome!! Great service, would definitely call again for future work.

The people that we have used from Angie's List are a carpet cleaning company out of Chattam Illinois and it was Steamworld Of Springfield. They were great. The quality of the work was absolutely just fine, perfect 'A' plus. They were very pleasant people to have in my home. The rate he quoted to me turned out to be less when he charged me. I like that. They did the job. They were thorough. They were in and out quickly. It was all good. I would use them again and recommend them highly.

They were prompt, courteous and honest! We will definitely call on Steam World again and recommend them to others!

We have been using Steamworld for almost 5 years. Richard is very responsive, informative and honest. He and his crew always do a great job and clean up after the work is complete. We would recommend him to anyone, anytime. We know that we can count on him.

We received a call about 45 minutes before the scheduled appointment asking if they could arrive early (if convenient). We had been given an estimate of about $160 to clean the carpets in a large bedroom, large hallway area and 13 steps with a landing. After reviewing the area, we were told that the cost would be less. We were given the option of cleaning another room for the same price or a reduction in the cost if we did not need another room cleaned. We had not planned on cleaning any other rooms so the price was reduced to $142. All of the work was done quickly and professionally within about 1 1/2 hours. There was no attempt to sell us any additional items. The carpets look great. We plan to have the downstairs carpeting cleaned within the next few months and we will be calling Steamworld again! We are very happy with them and the results.

Carpet cleaned in 5 rooms plus stairs. Included pet spots. Provider was honest and said these spots might not be permanently removed due to underpad. So far, spots are gone.

Provider was prompt, explained precisely what they would do and did it. Very courteous and receptive; answering all questions and inquiring as to exactly what I wanted done. Offered suggestions on saving me money and directions on when to access and utilize cleaned areas. Very polite and professional. Emphasized contacting them with any questions or concerns. Quite reasonable on price and adjusting same. Would definitely use again.

The owner, Richard Sullivan, arrived very promptly. He was extremely courteous and professional. Richard explained each step of the cleaning process and gave verbal and written instructions on after care. He also provided a bottle of stain remover at no additional charge. The cleaning was done carefully and thoroughly, yet in a timely manner. All of the furniture that I asked to be cleaned around and/or under was carefully moved, repositioned and returned to its original place with protective plastic under the legs/feet. I'm thrilled, and also a little embarrassed, to say it looks like we have new carpeting! So affordable that I can't believe we waited so long to have it done. Will definitely use SteamWorld on a more regular basis to keep our home's carpet looking great. A+ company!!

I have used 4 different Springfield, Il carpet cleaners in the past 15 years -- Steamworld is the best.

I had an excellent experience with this company. I scheduled an appointment for noon on a Monday. On the day they were supposed to come out I got a call from the company saying they were running behind and they were going to be about an hour late. About 15 minutes after they called me the owner came out and said he didn't like to keep his customers waiting so he started working on my carpets until the guys that were scheduled to come out could clean them. They did an excellent job, spot cleaned a couple of trouble areas. They also gave me some shoe covers so I could walk on the carpets before they were all the way dry. They also gave me a bottle of spot cleaner that I can use between cleanings. I will definitely use them again and recommend them to everyone.

The two service men called me before they arrived. Asked if they could come ahead of schedule which was fine with me. They completed their work within 90 minutes and left a bottle of cleaner in case my carpets got a stain before my next annual cleaning. They always do a fantastic job.

Showed up on time. Did the job in a timely manner. Was considerate of our house.

overall good experience. will use this company again in the future. have recommended to my friends and family.

They arrived on time. Cleaned carpet on the stairs and in the basement. Then they cleaned the upholstery on my cream colored, microfiber sectional. I did not have much faith that it would come clean. New puppy was convinced that was his place to pee!! They took their time, injected some odor neutralizing enzyme and the couch looks (and smells) brand new. I was really amazed.

Called the previous Saturday for an estimate; came out that very same day. Had a separate estimate for the basement, as I wasn't sure if I was going to have it done, too. Estimate for everything seemed reasonable, so I called back Monday and told them I wanted all the areas cleaned. They setup the appt for 1PM Friday. However, they did call me a couple hours before to tell me they were running about 90 min late on the previous job. Not a problem, as I had someone else to let them in; they did arrive about 2:30 then. Did a very through job on all the carpet, and even more for the traffic areas, as well as the stairs. It shows; even these areas look great, definitely an improvement. Finished up about 5:15PM. Would definitely use them again and recommend them.

Prices communicated in advance matched with the price charged at the time of service. Prompt arrival, maintained focus on the work, and communicated effectively with homeowner when discussion was warrented, i.e., professional conduct and professional cleaning results. Would certainly use this company again.