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A Cleaner House

House Cleaning

About us

Commercial and Residential Cleaning

Business highlights

13 years of trusted experience

Services we offer

Office and Home Cleaning


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.72 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
professionalism
1.8
responsiveness
1.8
punctuality
1.0
Showing 1-2 of 2 reviews

Monica B.
12/2013
3.0
house cleaning
  + -1 more
While they were apologetic about it, the company had to reschedule THREE different times before they finally came to clean, and then wanted to come 2 hours before they were scheduled (and seemed surprised that wouldn't work for our schedule). Their work was slow, and they didn't finish the entire house; they just left after 3 hours, because, "That's how long a house usually takes." There were two workers, but it still took them over an hour to clean a 1/2-bath and a bedroom. We used their services because we won a gift certificate in a silent auction. Our house was not overly dirty; just getting an extra cleaning before company came for the holiday. It was barely worth the $25 we spent on it, and certainly not worth what they normally charge. Both workers were friendly.
Description of Work: Bathrooms cleaned, most surfaces dusted, floors cleaned, counters washed.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$25

Patty M.
12/2013
1.0
house cleaning
  + -1 more
Purchased a voucher from State Journal Register daily deals 9/2/13 for $175 deep house cleaning. Attempted to contact Regina twice in October with no response. Finally made contact in November. I was told that the voucher expired 10/31 but she would honor it. She made an appointment to do a walk through on 11/13/13. She indicated that it may cost more than the $175 that I had paid for the cleaning. Left work early to meet her on 11/13. Appointment was at 3PM. At 3:30, I called her and she had been called by the school to pick up her daughter who was ill. She was at the doctors office and would call me back to reschedule as soon as she could check her appointment book. It is now 12/7. I have called and left messages twice with no response. Apparently I have made a $175 donation to Regina!
Description of Work: Nothing. Did not keep appointment and will not return calls.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

    Contact information

    6 Circle Dr, Chatham, IL 62629


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    A Cleaner House is currently rated 2.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    A Cleaner House accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, A Cleaner House does not offer free project estimates.
    No, A Cleaner House does not offer eco-friendly accreditations.
    No, A Cleaner House does not offer a senior discount.
    No, A Cleaner House does not offer emergency services.
    No, A Cleaner House does not offer warranties.
    A Cleaner House offers the following services: Office and Home Cleaning

    Contact information

    6 Circle Dr, Chatham, IL 62629


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed