LD Mechanical Contractors, Inc

Left message after hours to please call to set up appointment for a quick service call. After all of the work we have had them do and the relationship we have with Les Dallas we expected a professional response. unfortunately I had to call back the next morning to be called a liar and "girl" said there was no such message left on voicemail. She also said she had no opening for 5 days. I will not recommend this business and will do my best to make sure none of my friends use them either. Their prices are extravagant but we stayed with them due to loyalty. This is no longer the case

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It didn't go......when people don't call back, I don't hound them to give them my business.

I woke up on January 22 with a furnace not putting out any heat. Called LD Mechanical and one of their service men came out within an hour. He did his trouble shooting, found the problem and got the furnace going within 20 minutes of being at the house.

I have experienced a 40% + reduction in our monthly heating and cooling costs. I highly recommend LD Mechanical.

.They were here when they said they would be here and they stand behind their work and its really good quality of work. I would use them again.

I called to find out if they could actually perform the service. A representative was out that week and told me to have the kerosene removed. That was the hard part, getting some one to remove this. I got a hold of Future Environmental in Mokena. They did not return my calls. My mom lives there and when I went up there to visit her I went to their office and they gave me a date they would come down to Lerna to do that. After it was all removed I was to call LD Mechanical and while they did not return my call for several days, almost a week or so. I called again and they set up a crew to come out the following week. They were here on time and only took about an hour to remove the tanks. They hauled them up my basement steps and did not nick my walls and it was a tight fit. They put the tanks on a flat bed trailer and hauled them away.

All went well as all experiences w/ LD Mechanical have. We purchased our home a little over 5 yrs. ago and have utilized the services of LD Mechanical ever since. Our home is 15 yrs. old and was originally built w/ geothermal which we've kept (it's wonderful). LD Mechanical was the initial installer of the system. The only thing that went wrong w/ our most recent experience is that one of the parts they received from their supplier was incorrect which somewhat delayed the work; however we do NOT blame LD Mechanical for this. They assured the correct part was expedited and scheduled the work for asap upon receipt.

When the appointment was made, they asked my wife if she could just leave the door open so they could go in and out as they please. She told them no (we don't like strangers going in and out of our house when we are not home) and that we needed to talk to them about the situation. She then asked if they could tell her when they were coming so I could stay home and let them in if needed and talk to them about fixing the problem permanently. She was told that their trucks leave the office at 7:30 or 8, so expect them around 8:30. I took the morning off work and waited.......and waited.........then, at 10:30, I called them to see what the hold up was. The gentleman I spoke with said he was going to check our ticket. He reported that the ticket was gone and someone should be on their way. I told him to cancel the order, I already missed half a day of work and had to go to work then. He apologized and said he understood. At 3:15, my wife came home to find the guy from LD Mechanical in our front yard, using the roto-rooter to unclog our drain. She wasn't aware that I had already set up an appointment with another plumbing company to come the next day. After speaking to her at 4:30, I then called LD Mechanical and left a message (the office was closed) asking them to call me back and let me know what happened. The next morning, at 8 am, a gentleman from LD Mechanical called me. I asked him what happened. He then said that they never said they would be by in the morning and that my wife said that we would leave the door open for whenever they show up. I told him that was incorrect, that she specifically stated she wouldn't do that. Then, I asked why they would come work on it anyways 4 and a half hours after I called and canceled. He said he didn't know. I asked him if he expected me to pay for service after canceling hours before. He said "apparently not". Then, the icing on the cake, the gentleman said to me "Next time, you oughtta.........." then silence. I said "Next time, I oughtta what?" That's when the gentleman hung up on me!!!!!!!!!!!!! I will never, ever hire these idiots to do anything for us again. I will also be sharing this story with clients and telling them to not hire them as well.

Arrived same day as requested. Check unit and added freon. Then checked for operation. Excellent service.