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Sears Appliance Repair

Appliance Repair, Hardware & Home Improvement Stores, Water Heaters,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of trusted experience

Services we offer

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
2.7
professionalism
3.3
responsiveness
3.3
punctuality
4.7
Showing 1-3 of 3 reviews

Lorraine L.
02/2018
5.0
appliance repair
  + -1 more
The repairman was very courteous and extremely knowledgeable about his job
Description of Work: The water pump was replaced on my front load washing machine

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

jerry L.
09/2016
5.0
appliance repair
  + -1 more
They did a lot of good work on the repair. Pricing for that kind of maintenance was fairly reasonable. They were right on time.
Description of Work: They did a garage and television repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rich B.
09/2016
1.0
home improvement stores
  + -1 more
Terrible. They have no idea what they were doing.It had nothing to do with pricing it had to do with their service, it was terrible. I actually had words with them about it because we had two problems and we started out with the microwave didn't work. So we called them just to come in and replace a simple board inside the thing, I think it took them three Saturdays to come in to get the right board to put in to the microwave that was out. And its a simple thing when everything is on file the serial numbers are on their record, they know what kind we have so the guy show up three times and doesn't even have the right parts. We also had them called about, we had an ice maker and a refrigerator that simply never worked right so they were there trying to fix that and some more problems happened with that, there was one screw up after another they couldn't get the right part in and they bought the wrong part for the wrong refrigerator and everything is on file so we know how they're service works with them everything is computerized so they know exactly what you have in your house. How can you send a person out with the wrong part if you know exactly what the refrigerator is I don't know so it was back and forth they charged us for it, the parts and they never got the parts in, we still never got a credit for that from sears for the part they charged us for. I called customer service a couple times cause I mean it's terrible.
Description of Work: I use Sears Home services for hardware & home improvement stores.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Hardware & Home Improvement Stores,
    Water Heaters,
    Appliance Repair - Small,
    Lawn Mower & Power Tool Repair,
    Heating and Air Conditioning,
    Gas Grills,
    Garage Doors,
    Camera Repair

    FAQ

    Sears Appliance Repair is currently rated 3.7 overall out of 5.
    Sears Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sears Appliance Repair does not offer free project estimates.
    No, Sears Appliance Repair does not offer eco-friendly accreditations.
    No, Sears Appliance Repair does not offer a senior discount.
    No, Sears Appliance Repair does not offer emergency services.
    Yes, Sears Appliance Repair offers warranties.
    Sears Appliance Repair offers the following services: Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.