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Mattex Heating, Cooling and Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

We are an industry leading heating and cooling, plumbing, and electrical repair and service company that has been servicing the Champaign, Urbana and surrounding communities for 24 years. Mattex has expanded into Monticello, IL and Mattoon, IL. We are an independent Trane dealership and a Trane Comfort Specialist. Our biggest values to our customers are superior customer service and 24 hour emergency service all year long, and a 100% satisfaction guarantee! Call us today for service or for a FREE estimate on your new heating and cooling system.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Full service provider of heating & cooling, plumbing, and electrical services for residential and commercial properties. Installation of NEW comfort systems for home and business. Installation of sump pumps, water commanders. Provide Pro Tune-Ups to help keep your HVAC systems running efficiently throughout the seasons. Offer commercial maintenance agreements. FREE estimates for residential customers.

Services we don't offer

Residential Refrigeration, Duct Cleaning, call for more details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.883 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-83 of 83 reviews

Juleigh M.
11/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: They installed natural gas plumbing under the house, then installed high efficiency air conditioner, gas furnace and gas hot water heater. They have always taken great care of us and are extremely professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Mattex Heating, Cooling and Plumbing
Thank you so much for sharing your satisfaction of our services with Angie's List. We are glad you like our services and the equipment that was installed for you. Customer service is our #1 priority and always will be! We look forward to continuing to be your HVAC, plumbing, and electrical services provider. THANK YOU!

Kimberly J.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly maintance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Mattex Heating, Cooling and Plumbing
Thank you for your 'A' review! Mattex sincerely appreciates you taking the time to review and rank our services. We look forward to continuing to provide professional heating & cooling, plumbing, and electrical services to you.

Lan R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Boiler inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Mattex Heating, Cooling and Plumbing
Thank you for the 'A' rating! We love to see that. Call us anytime for your heating & cooling, plumbing and electrical needs. We have 24-hour emergency service!

Lisa R. P.
06/2014
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Mattex Heating, Cooling and Plumbing
Hi [removed member name]. Thank you for the high grades on the service provided to you by Mattex. We appreciate your business.

Viki C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Performed maintenance on two roof top AC units and replaced parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$434.45

Response from Mattex Heating, Cooling and Plumbing
Hi [member name removed]. Thank you so much for the great review. We appreciate it! Please let us know if there is anything else we can do for you in the future. Thank you for allowing Mattex to service your comfort needs

Marianne H.
04/2012
3.0
electrician
  + -1 more
unknown
Description of Work: I emailed them saying I needed some electrical work done, I'm adding some fixtures outside. They wrote back saying they weren't interested. Okay fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg Y.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janus W.
12/2010
1.0
electrician, plumbing
  + 0 more
done above
Description of Work: I needed several electric lights evaluated and fixed (two ceiling lights, one can light, one sconce beside bath mirror) in a 110+ year old house AND the bathroom tub faucet leak fixed. The repairman refused to even evaluate the can light because he would have to go into the attic. He did not fix any of the other lights either, only getting on a ladder to look at one. As to the faucet drip, he removed the washers but did not replace them with the same size, thus requiring that he cut into the wainscotting around the faucet handle in the wall, which he did badly and unevenly, and left if that way. After he left, the faucet handle spun around and around, and he had to come back the next day to re-fix it. I was very disappointed in the quality of his work, the bill, and his reluctance to even deal with my electrical issues. I will never use Mattex Service again, and do not recommend it to my friends and neighbors.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$300

Response from Mattex Heating, Cooling and Plumbing
Member, we were so concerned to read this report today. As I stated when I contacted you this morning, our plumber was doing his best to repair a piece of plumbing that was 110+ years old. When he came back the second day, there was no charge. Mattex Service warranties all work that we do. Looking back on this work order from 2007, it is hard to determine what the actual issues were with the electrical. We do show that he did replace a switch, however he was unable to find replacement parts for the antique lighting fixture. It is our hope that of all the reports posted on Angie's list that the members here will see that we are a company of integrity and quality technicians. Thank you for your comments.

Contact information

402 S Staley Rd, Champaign, IL 61822

http://www.mattexservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Ceiling Fans,
Wells and Pumps,
Water Coolers

FAQ

Mattex Heating, Cooling and Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mattex Heating, Cooling and Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mattex Heating, Cooling and Plumbing offers free project estimates.
Yes, Mattex Heating, Cooling and Plumbing offers eco-friendly accreditations.
No, Mattex Heating, Cooling and Plumbing does not offer a senior discount.
Yes, Mattex Heating, Cooling and Plumbing offers emergency services.
Yes, Mattex Heating, Cooling and Plumbing offers warranties.
Mattex Heating, Cooling and Plumbing offers the following services: Full service provider of heating & cooling, plumbing, and electrical services for residential and commercial properties. Installation of NEW comfort systems for home and business. Installation of sump pumps, water commanders. Provide Pro Tune-Ups to help keep your HVAC systems running efficiently throughout the seasons. Offer commercial maintenance agreements. FREE estimates for residential customers.
Residential Refrigeration, Duct Cleaning, call for more details.

Contact information

402 S Staley Rd, Champaign, IL 61822

http://www.mattexservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day