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Carpet Master Carpet One Floor & Home

Carpet Sales and Installation, Flooring Sales and Installation, House Cleaning,

About us

full floor covering retailor. Installation services and free estimates. carpetone.com for additional coupons,specials and general info. Familt owned and operated since 1975.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Full service floor covering store. Including carpet, hardwood,vinyl,laminate,ceramic,porcelain,natural stones,and area rugs. Professional installation on all our products,financial solutions for all needs.The largest selection of in stock carpet and area rugs in central Illinois. Carpet One floor and home has the best service, prices,selection,and warranties in the industry.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
5.0
Showing 1-6 of 6 reviews

Cyndi B.
01/2016
4.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cyndi B.
10/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Carpet in 1 room, luxury vinyl (Core-tex Plus) in remaining main floor that looks like acacia wood. The installation team did a fantastic job. Had one hiccup w a pinched refrig water line but fixed it promptly w no damage caused. Flooring looks fantastic, love it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Steven F.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Provided and installed 900 sq. ft. of nylon carpet and padding for a 2 story townhouse with many nooks and crannies. I had removed the old carpet prior to installation and the old tack strips were reused. I am very satisfied with their work, their professional manner and the quality of the materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Mark S.
07/2013
5.0
carpet installation, flooring contractor
  + 0 more
Prompt response to request for service and completion of job. Project was completed for the price quoted and to a high quality.
Description of Work: Restretched carpet in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

donna S.
08/2010
2.0
carpet installation
  + -1 more
The vinyl was fine and they were nice to deal with until problems occurred. The people who came to do the install did the work OK the first day. Then the flooring didn't perform the way it should have. You no longer glue vinyl flooring down, so they install it and you have to wait for the "air bubbles" to go down. After a month and I was still tripping over all the bumps, I called and said I wasn't happy with the results. We went around and around. After several more times of telling me I was wrong, they agreed to come back and glue the flooring down to remove the bumps. They repeatedly told me I was wrong and they were doing me a favor to glue down the bumps. They did glue down the flooring, but then the bumps were even more obvious. Plus there was awful glue on my new walls, woodwork and appliances from them picking them up and holding on to the wall, etc with glue all over their hands. Again, I complained about the bumps. They sent someone else out to look at it because I told them I would not let those men who installed it back in my house. They said it was because I insisted on gluing the flooring down. He used a hypodermic needle and syringe to shoot glue under the flooring under the lumps and set bricks out to flatten the floor. This was done at least 4 times to no avail. The company would not stand behind either their product or their installers and after putting up with the inconvenience of them sending people out to my house for nothing, I gave up and still have lumps to this day. I will never use them again for anything. I purchased carpet and flooring as well as area rugs from this company and had been pleased previously--because there were no problems. If there are problems, they aren't willing to provide a solution to make their customer happy.
Description of Work: I purchased vinyl flooring for a kitchen, bathroom and hallway as part of a kitchen remodel.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0

$1,500

Karen A.
12/2009
5.0
carpet installation
  + -1 more
When I asked for an estimate they came the very next day, they promised they could provide service the day after the estimate and they did.
Description of Work: Purchase and installation of carpet in two bedrooms. Removal of old carpeting.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    1040 Bloomington Rd, Champaign, IL 61821

    www.carpetone.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    House Cleaning,
    Hardwood Flooring Sales and Installation,
    Drapery Cleaning,
    Ceramic Tile

    FAQ

    Carpet Master Carpet One Floor & Home is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Carpet Master Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Carpet Master Carpet One Floor & Home offers free project estimates.
    Yes, Carpet Master Carpet One Floor & Home offers eco-friendly accreditations.
    No, Carpet Master Carpet One Floor & Home does not offer a senior discount.
    Yes, Carpet Master Carpet One Floor & Home offers emergency services.
    Yes, Carpet Master Carpet One Floor & Home offers warranties.
    Carpet Master Carpet One Floor & Home offers the following services: Full service floor covering store. Including carpet, hardwood,vinyl,laminate,ceramic,porcelain,natural stones,and area rugs. Professional installation on all our products,financial solutions for all needs.The largest selection of in stock carpet and area rugs in central Illinois. Carpet One floor and home has the best service, prices,selection,and warranties in the industry.

    Contact information

    1040 Bloomington Rd, Champaign, IL 61821

    www.carpetone.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM