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Window World Inc

Windows, Sunrooms and Patio Enclosures, Doors,

About us

Locally owned & operated. Additional DBAs - ABC Seamless Siding of South Central Illinois, Window World of Southern Illinois, Sun Tec Inc. Additional phone - (618) 533-6867. Financing available. Additional contact name - Deborah Dillingham. Additional e-mail - ken@the189window.com. Additional hours - Evenings & Sat by Appt. Additional website - www.the189window.com.

Business highlights

31 years of trusted experience

Services we offer

Repair & installation windows, casement & Awning cleaning, siding, patio door, sunrooms & conservatories, patio room, solarium, patio enclosure or florida room & garage doors and openers.

Amenities

Free Estimates
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

3.53 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
3.0
responsiveness
3.5
punctuality
3.5
Showing 1-3 of 3 reviews

Kathleen W.
02/2014
3.0
replacement windows
  + -1 more
I did not use them; they insisted on doing lead abatement before installing a window (for considerable extra sum) for an installation that would not require disruption of any lead dust (i.e., a "straight up" replacement.) That concerned me re: their integrity.
Description of Work: .
Rating CategoryRating out of 5

julie H.
04/2010
2.0
replacement windows
  + -1 more
We thought everything was going fine but then everything went south. The installers had all the old windows out and found there was a mismeasurement in the dining room. They had to reinstall the old windows while the right ones were ordered. The bathroom windows were wong--we ordered obscure glass for both sashes and got clear glass so we had to have those ordered right. When the owner found out about it, she proceeded to tell us we could withhold $1000.00 from the balance due. Of course, she was coming out ahead since we would be paying for some wrong windows. She finally changed it to $1500.00 (more like it). She acted like I was the one wrong for complaining that they were not what I ordered. The installers were courteous and professional; however, the owner's lack of professionalism was shocking. We were going to order a main entrance door but someone else got that business. Also, I advised a relative not to deal with this company after all. Windows seem to be good quality but I don't like an owner yelling at me or those who work for her. THIS FRANCHISE IS NO LONGER IN BUSINESS.
Description of Work: Old windows removed; new windows installed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$6,506

Graham T.
02/2009
5.0
replacement windows
  + -1 more
They came out to see me after I called for an appointment. They showed up on time, even calling to make sure the office knew they were at my house. They had the most complete explanation of the company and the window of all the others I had called. The salesman, Jim, was really nice, and was not pressuring me at all. He even told me that he was only there to make sure I knew what my options were. I was a little worried about how long it was going to take to put them in, but when the installers came, they did one window at a time, and it was done in less than a day. They used a vacuum, and drop cloths, and picked up everything. I have already seen a drop in my bills, and the house is quieter too
Description of Work: I had old wood windows with storm windows. I had the front windows changed to different windows because I couldn't open them. I had all the wood covered so I didn't have to paint. I bought the Energy Star windows to save on my bills. everything was

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

    Contact information

    539 S Poplar St, Centralia, IL 62801

    www.windowworldillinois.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Sunrooms and Patio Enclosures,
    Doors,
    Siding,
    Garage Doors

    FAQ

    Window World Inc is currently rated 3.5 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Window World Inc accepts the following forms of payment: Discover,MasterCard,Visa
    Yes, Window World Inc offers free project estimates.
    No, Window World Inc does not offer eco-friendly accreditations.
    No, Window World Inc does not offer a senior discount.
    No, Window World Inc does not offer emergency services.
    No, Window World Inc does not offer warranties.
    Window World Inc offers the following services: Repair & installation windows, casement & Awning cleaning, siding, patio door, sunrooms & conservatories, patio room, solarium, patio enclosure or florida room & garage doors and openers.

    Contact information

    539 S Poplar St, Centralia, IL 62801

    www.windowworldillinois.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM