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HELITECH Waterproofing & Foundation Repair

Foundation Repair, Basement Waterproofing, Concrete Leveling,

About us

Helitech is a family, locally-owned specialty contractor that provides waterproofing, foundation repair, & concrete repair services to homeowners across a 4 state region. Services include basement & crawlspace waterproofing & encapsulation, complete foundation repair - piering, wall anchoring, & crack repair, as well as concrete leveling / mudjacking, dehumidifiers, sump pumps, & yard drainage. We service Illinois, Missouri, Southeast Iowa, and Western Kentucky. Our Helitech Promise is to provide the highest quality products and finest service and to stand by our work for the life of your home. We have been serving the area for 5 decades strong and our longevity speaks to our reliability and commitment to excellence.

Business highlights

37 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Basement Waterproofing Crawl Space Waterproofing Foundation Repair Foundation Piering Wall Anchoring Wall Bracing Crack Repair Concrete Leveling Crawl Space Floor Support System Egress Window Wells

Services we don't offer

Plumbing, Roofing, and Building Construction

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
5%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.2
punctuality
4.4
Showing 76-100 of 105 reviews

Evelyn S.
01/2017
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bobbie H.
08/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: Basement water issues. Trickles and small patch of standing water that seemed to be getting progressively worse. Sean, the specialist (sales guy) was thorough and willing to modify a whole house plan for me. Three workers came in from Marion and were done in two days (3 hours 1st/6 hours 2nd) They were nice guys. Their "safety quality control" guy came by to check on them. He strode around like a small town Southern Sheriff which was terribly off-putting. Clean-up was sorta impossible due to the downpour on day two, but almost couldn't be helped. Had they paid a bit of attention to weather forecast and worked through that first day, many hours of cleanup may have been avoided. However, think someone from the company could've at least followed up on how I was coping with the residual mess. I've had absolutely no water issues since install, so am pleased with that. I've had zero follow-up from Helitech on how it's performed. Zero. That's sort of amazing to me. You'd think they'd show at least a bit of interest. I'm pleased with the results so far through about 3 big rainfalls. Installed in May 2016.
Rating CategoryRating out of 5
Yes, I recommend this pro

Hildy B.
03/2016
5.0
remodeling, basement waterproofing, foundation repair
  + 1 more
unknown
Description of Work: Sealed cracks in basement wall! Need additional work done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN C.
03/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: The house had foundation issues. They were thorough in assessment and in the description of how the process works. I was amazed at how this project as messy as it could be, was well kept. They were friendly, prompt, and followed procedure just as described. A down payment was made and the rest was paid through a home equity loan. Will use again and recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Susan B.
02/2016
4.0
foundation repair
  + -1 more
unknown
Description of Work: We used them many years ago and had to have them back because of breakdowns in their repairs. From first recontacting them to final repair (we hope) took months.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$755

Response from HELITECH Waterproofing & Foundation Repair
We do apologize for the length of time it took in this situation, unfortunately it appears that the original diagnosis of the problem in September of 2015 led us to believe that there was some potential new work that was needed. After recognizing the confusion our customer service manager visited the home and put together a repair plan at no cost to the home owner and the repair was completed shortly there after. Again, we do apologize for the delay but we are confident that the repair that was made is correct and will stand the test of time. respectfully.

Bobby L.
01/2016
2.0
concrete repair, foundation repair
  + 0 more
unknown
Description of Work: Helitech came out to raise a slab of my drive way that had dropped. I was told the procedure would ensure the slab would not crack. However, after the procedure the driveway slab cracked. When I called Helitech the rep I got no support.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$500

Response from HELITECH Waterproofing & Foundation Repair
Hello, as the customer service manager I don't see any information in our system where the homeowner contacted my self so I could look into this issue, I will reach out to Mr. [Member Name Removed] to see if I can set up an appointment to look at this issue. Respectfully

Nancy G.
01/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael & Judy D.
11/2015
5.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Tracy W.
10/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: This company is to do the work this coming Thurs. Oct. 8, Randy being the head honcho. I cannot rate them until after the work is finished. I have made a down payment of 1/3 of the final cost, so I will let you know within a week, once the work is completed. Thank you.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue F.
08/2015
4.0
foundation repair
  + -1 more
unknown
Description of Work: The repair work was done on time, in a professional manner, and as quoted. And, we have had no more water from that crack all summer long. Unfortunately, I didn't understand that I would be responsible to paint over the black repair compound (I assumed they would do that) so now I have a one foot wide by 8 feet high black mark on a white wall. That's why I would give them a B+ if that were a possible rating. Instead I gave them a B.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat F.
07/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: We had foundation leaks with water in the basement after heavy rains. They repaired leaks and it has been dry since even with lots of rain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime W.
06/2015
4.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Daina T.
05/2015
5.0
concrete repair, foundation repair
  + 0 more
unknown
Description of Work: Waterproof basement, replaced 2 sump pumps; removed concrete slab sitting on basement floor. We are satisfied customers. They cleaned up and removed all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,833

Jerry J.
04/2015
5.0
foundation repair
  + -1 more
completed as promised.
Description of Work: Provided crack repair to basement wall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$3,600

Mary M.
04/2015
5.0
foundation repair
  + -1 more
It was very good.
Description of Work: They did anchors for my basement wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy D.
02/2015
1.0
foundation repair
  + -1 more
unknown
Description of Work: Let project mess in limbo until I paid my lawyer 400 dollars to deal with them. They cracked my dads patio but refuse to take ownership and fix it v

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$30

Response from HELITECH Waterproofing & Foundation Repair
Hello [Member's name removed], I am the Customer service Manager for Helitech. I can not find your name as a customer of our, I have checked by your name and address. you mentioned that we cracedk you fathers patio, if we did work for him I would need his name or address in order to be able to review the job. please contact me at 800-246-9721, so I can look into this issue. Respectfully Paul

ROBIN W.
10/2006
5.0
basement waterproofing
  + -1 more
They did a great job! They were very professional from the start. The first appointment was with an estimator, who was able to come over after I came home from work. He described to me exactly what they'd do to fix it and how much it would be. After accepting the estimate, I made an appointment to get it fixed. The man again told me exactly what he would be doing, finished the job fairly quick, and didn't leave any mess. I also got a lifetime warranty on the work. The next big rain, I had no water in my basement!
Description of Work: They filled about a six foot crack in my basement wall that was leaking badly when it rained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

RICHARD H.
10/2006
5.0
basement waterproofing, mudjacking
  + 0 more
The estimator came out and surveyed the problem. Our front porch was pulling away from our house and affecting the roof over the concrete porch as well. (It was a settling problem.) I was given a price that was satisfactory, and he also gave me a break on the mudjacking. He did a little leveling work to my driveway for the same price. I was very pleased with the outcome. The porch has stopped settling.
Description of Work: They installed two ''Chance'' piers and did some mudjacking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

DANIELLE C.
08/2006
1.0
basement waterproofing
  + -1 more
After some disappointing experiences with other local waterproofing companies, I had high hopes for Helitech. What a bummer.
Description of Work: Via their online form, I requested that we schedule an appointment for an estimate. Over 2 weeks have passed, and I've received no response (email, phone, or other) from Helitech.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


JACKIE M.
04/2006
5.0
mudjacking
  + -1 more
Foreman Dave and his 2 crew members arrived shortly before the scheduled time, took precautions to protect the carpeting and installed 2 steel piers under my front porch which had been sinking. They had to jackhammer a small section of the floor out under the 2 front corners, then drove in the 2 piers and jacked up a steel plate under the footing. The hole was backfilled with dirt, leveled and then re-concreted. The crew removed all remaining debris. They cleaned up the work area to my satisfaction and left at the time they said the job would be complete.
Description of Work: The concrete porch on my house had been sinking. Two steel piers were installed under the foundation to shore up the porch and prevent further sinking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

DAN D.
10/2005
1.0
basement waterproofing
  + -1 more
MUST TAKE ON MORE BUSINESS THAN THEY CAN EFFECTIVELY SERVICE.
Description of Work: CONTACTED THIS COMPANY FOUR TIMES WITH ONLY ONE CALL-BACK. THEY NEVER CAME TO THE HOUSE OR CALLED AGAIN. I WOULD STEER CLEAR.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ANN S.
09/2004
5.0
basement waterproofing
  + -1 more
I INTERVIEWED AND RECEIVED QUOTES FROM 5 COMPANIES, BEFORE I CHOSE HELITECH. BY FAR, THEY WERE THE MOST PROFESSIONAL AND THOROUGH FOUNDATION COMPANY. THEY SENT TWO ENGINEERS OUT TO ASSESS THE FOUNDATION PROBLEM. ONE OF THE ENGINEERS RETURNED A WEEK LATER TO PROVIDE ME WITH THEIR SUGGESTED SOLUTION AND AN ESTIMATE. DAVE STRICKLAND, THE PROJECT SPECIALIST WAS VERY THOROUGH IN EXPLAINING THEIR PRODUCT AND PROCESS, AND PATIENT IN ANSWERING ALL OF MY QUESTIONS. THE OFFICE CALLED SEVERAL WEEKS OUT TO SCHEDULE THE APPOINTMENT. THE CREW ARRIVED ON-TIME, COMPLETED THE JOB IN ONE DAY AND WERE VERY PROFESSIONAL. I WOULD HIGHLY RECOMMEND HELITECH.
Description of Work: HELITECH INSTALLED FOUR PIERS UNDERNEATH THE FOUNDATION, DUE TO SETTLING PROBLEMS. THE PIERS WERE INSTALLED DIRECTLY UNDERNEATH A BRICK FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,540

WILLIAM C.
09/2004
5.0
basement waterproofing
  + -1 more
THEY CAME OUT AND DID A GREAT JOB ON A WATERPROOFING JOB THEY DID FOR US! GREAT COMPANY TO WORK WITH, VERY THOROUGH WITH THE ENTIRE JOB. WOULD DEFINITELY RECOMMEND IN THE FUTURE.
Description of Work: THE COMPANY CAME OUT AND WATERPROOFED OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

06/2004
4.0
basement waterproofing
  + -1 more
CHRIS WAS VERY HELPFUL IN EXPLAINING HOW THE SYSTEM WORKED AND WHY IT WAS DIFFERENT FROM OTHER PRODUCTS OUT ON THE MARKET. I DONT THINK HE RESEARCHED THE STONE FOUNDATION THAT OUR HOUSE SITS ON ENOUGH, BECAUSE THE WATER PROBLEM WAS NOT CAUSED BY HYDROSTATIC PRESSURE BUT IN A BROKEN UNDERGROUND DOWN SPOUT PIPE THAT WOULD OF COST US A LOT LESS TO REPAIR.
Description of Work: EVALUATED THE PROBLEM OF WATER IN THE BASEMENT, TOOK MEASUREMENTS, EXAMINED THE OUTSIDE PERIMETER, STUDIED DOWN SPOUT LOCATIONS AND CAME UP WITH A 143 LINEAR FEET SUB SLAB DRAINAGE SYSTEM WITH A SUB PUMP TO HELP ELIMINATE THE WATER PROBLEM IN THE BASEMENT. SET UP THE CREW TO COME IN TO JACK HAMMER UP THE FLOOR, PLACE IN THE DRAINAGE SYSTEM AND PUT IN THE SUMP PUMP. RAN INTO A PROBLEM WITH THE ORIGINAL FLOOR NOT BEING THICK ENOUGH, BUT SOLVED THE PROBLEM QUICKLY.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

PATRICK & LORI M.
05/2003
1.0
basement waterproofing
  + -1 more
I CALLED AND THEY WERE SUPPOSED TO CALL ME BACK WITHIN 48 HOURS. THE 2 DAYS WENT BY AND THEY NEVER CALLED. I CALLED BACK 4 DAYS LATER WAS TOLD THEY WOULD CALL ME BACK. THEY NEVER CALLED BACK.
Description of Work: CALLED FOR AN ESTIMATE.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Contact information

8251 Bunkum Rd, Caseyville, IL 62232

https://www.helitechonline.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Concrete Leveling,
Concrete Pouring and Repair,
Lawn Irrigation

FAQ

HELITECH Waterproofing & Foundation Repair is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

HELITECH Waterproofing & Foundation Repair accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, HELITECH Waterproofing & Foundation Repair offers free project estimates.
Yes, HELITECH Waterproofing & Foundation Repair offers eco-friendly accreditations.
No, HELITECH Waterproofing & Foundation Repair does not offer a senior discount.
Yes, HELITECH Waterproofing & Foundation Repair offers emergency services.
Yes, HELITECH Waterproofing & Foundation Repair offers warranties.
HELITECH Waterproofing & Foundation Repair offers the following services: Basement Waterproofing Crawl Space Waterproofing Foundation Repair Foundation Piering Wall Anchoring Wall Bracing Crack Repair Concrete Leveling Crawl Space Floor Support System Egress Window Wells
Plumbing, Roofing, and Building Construction

Contact information

8251 Bunkum Rd, Caseyville, IL 62232

https://www.helitechonline.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed