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Culler Plumbing Services

Plumbing, Water Heaters, Drain Cleaning,

About us

At Culler Plumbing, we have been providing quality plumbing services to the Metro-East Illinois area since 2013, but come qualified with over 25 years of experience. All of our plumbers are experienced and professional. Because we are licensed, bonded, and insured (license # 058-176496), you can rest assured that you won’t be footing the bill if something does go wrong. Because every job is different, we charge by the job and not by the hour. Additionally, we offer no obligation estimates, discounts, and a satisfaction guarantee that will leave you feeling confident and comfortable with your plumbing system.

Business highlights

Emergency Services Offered

Services we offer

Emergency plumbing, drain cleaning, camera inspections for sewer lines, water jetting, excavation- repair or replace, sewer lines and water services. We also offer service on: Water heaters, faucets, outside hose bibs, water softeners, toilets, garbage disposals, bath remodels, sump pumps and sewage ejectors, gas lines, and fire places.

Services we don't offer

Septic tanks, mobile home plumbing services

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.839 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 39 reviews

Bonnie B.
09/2020
5.0
drywall, plumbing, water heater repair, water softeners
  + 2 more
I will never use another plumbing company!!! I have been using Culler Plumbing for several years now and have had nothing but great results! Dennis has always gone way above and beyond. I have a crawl space and my washer, drier and water heater plus my water softner are all in the same small room with no space to put pans under the water heater or water softner. And I have hardwood floors so whenever the water heater went out my floors would be ruined. He moved the water softner into my bedroom closet with a pan under it and put in a drain. Then was able to put a full size pan under my water heater and a drain which he hooked up to the plumbing under my crawl space. No more ruined floors!! Never had such a caring and expert plumber like him!! Thanks Dennis!!!
Description of Work: Replace Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vance B.
10/2019
5.0
plumbing, water heater repair
  + 0 more
Culler Plumbing was the third business I contacted to perform this work. The first two having either gone AWOL or ultimately turning the job down cost me valuable time on a very tight schedule to meet the closing date on the sale of the property. Culler was extremely responsive to our schedule constraints, quite willing to enter a vacant property to do the work, other technicians out sick resulted in our technician not arriving until just before 5 p.m., but he was willing to stay to complete the job and didn't until about 7:15 p.m. This dedication to the our schedule constraints was very much appreciated and demonstrated a commitment to customer satisfaction like I had not seen an inkling of in the other two firms, nor seldom seen today at all. Bravo to Culler Plumbing services!
Description of Work: Reset water heater to meet code requirements for City of Belleville pre-occupancy permit inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Chris C.
09/2019
5.0
plumbing, water heater repair
  + 0 more
Culler was professional, responsive to my needs, prompt to their visit and offered to have the job done by 1 PM the same day. Even worked with me on a commercial replacement due to sizing requirements.
Description of Work: Hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tara S.
06/2019
5.0
plumbing, water heater repair
  + 0 more
Came home after a long day and an hour drive in a thunderstorm to find our water heater chose that time to shoot craps and was spurting water out the top. Turned it off and called Culler the next day, they were able to get someone out there with hardly any notice to replace, and I got to have me a nice hot bath that night LOL Susan, Aubrie, and Dennis are the absolute best; professional, experienced, and articulate. Definitely went above and beyond to help us out. Will absolutely be recommending to friends and family.
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Culler Plumbing Services
[Member Name Removed], sounds like you had a rough day :( We are so sorry to hear that, but glad we could help you get the relaxing bath you needed! We really appreciate your recommendations. Please don't hesitate to call us with any future plumbing needs. Have a great day!

Dennis H.
06/2019
5.0
plumbing
  + -1 more
The plumber did a great job. He gave me choices of what new sump pump I could get and explained what I needed explained. He asked me what all I wanted done. He explained how he would do it and what it would cost. He took care of all of my concerns and considering all the piping he had to replace got done within a very reasonable amount of time. I was also very happy the job got done the day I called. I was extremely happy with the job and would definitely hire this plumbing service again.
Description of Work: I needed a new sump pump and piping to go with it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Culler Plumbing Services
[Member Name Removed], thank you for posting such a great review! We take pride in educating our customers on the services we are offering and why we are offering them. I am so happy that the technician was able to provide options according to your wants and needs. We look forward to working with you again in the future.

Timothy G.
05/2019
5.0
plumbing
  + -1 more
opened my basement to find out my sump pump had went out and I had about two feet of water in the basement. called culler plumbing they had done work for me before and did a excellent job. called them and they were their in less than a hour. went down took a look and gave me several options the then installed the new sump pump and I now have peace of mind again. the company does great work at a fair price
Description of Work: installed a new sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

Response from Culler Plumbing Services
Thank you, Mr. [Member Name Removed], for taking the time to leave us a review! We are so happy that we could get out to your home quickly and take care of your plumbing needs at a price you were comfortable with. We really appreciate your repeat business and look forward to working with you again in the future.

Suzanna J.
04/2019
5.0
plumbing
  + -1 more
EXCELLENT!! Was very thorough, professional and reasonably priced. Culler Plumbing is the only service I'll be using from now on for all my plumbing needs.
Description of Work: Leaking toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Culler Plumbing Services
Ms. [Member Name Removed], I am happy to hear that our Technician Jacob was able to provide you with such great service. Thank you for taking the time to give us feedback on your experience. Have a great day and we look forward to working with you again in the future!

Allison T.
04/2019
5.0
plumbing
  + -1 more
1. The Administrative Staff was professional, courteous and helpful. 2. I contracted with Culler Plumbing for a toilet install. The initial work went well; however, we encounter a problem with a defective tank. Once the tank was replace all went well. I believe my technician Corey went above and beyond to correct the problem along with the company to provide a good experience. 3. I did think the cost was a little pricey. 4.I would definitely use this company again in fact I would give them 4 stars
Description of Work: Toilet Install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Culler Plumbing Services
Thank you so much for leaving us a review, Ms. [Member Name Removed]! We are so glad that our staff exceeded your expectations. We were happy to provide you with our services. Have a great day!

Dana W.
03/2019
5.0
plumbing, drain cleaning
  + 0 more
Received a call and had an appointment scheduled within 20 minutes of posting on Angie’s list. Showed up on time, after reviewing the project - everything that was needed was explained to include time required and cost. Project was completed on time... to include I believe the entire Culler field team effort... they were great and would recommend them!
Description of Work: Replace plumbing under kitchen sink and the lead drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Culler Plumbing Services
Ms. [Member Name Removed], thank you for taking the time to write a review for our company! We pride ourselves on quick scheduling and complete customer satisfaction. Thank you for recognizing our efforts. Have a great day and we look forward to working with you again in the future!

Amy H.
03/2019
5.0
plumbing
  + -1 more
Quick diagnosis of the problem and a reasonable estimate were provided. Dennis complete the work within an hour. Now I’m leak free!!!
Description of Work: Mysterious leak between my bathroom and living room led back to the old shut offs under the bathroom sink. Both were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$566

Response from Culler Plumbing Services
So glad we were able to help you quickly! You were enjoyable to work with😁 Thank you for taking the time to write a review for our company!

Richard B.
01/2019
5.0
plumbing
  + -1 more
Was quoted a price that seemed fair. Will hire.
Description of Work: Full system replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Culler Plumbing Services
So glad we could help you with your plumbing needs!!!

Susan H.
12/2018
5.0
plumbing
  + -1 more
everything was great, they came in and cleaned up after the work. They answered all question that i had, they came completed the job and they left.
Description of Work: Leaking Sink Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Culler Plumbing Services
Thank you, [Member Name Removed], for your positive review! We take pride in the fact that our technicians clean up after themselves, so it is wonderful to see your comment of cleanliness in regards to your service. We hope you will contact us in the future with any of your future plumbing needs. Happy holidays!!

chris G.
12/2018
5.0
plumbing
  + -1 more
It was fantastic service. They were professional and courteous, and they are very transparent with their costs. They made it easy to do business with them.
Description of Work: They had to replace a sewer pump drain and installed a water softener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Culler Plumbing Services
Mr. [Member Name Removed], we are pleased that we were able to help you with all of your plumbing needs and that you were happy with the service. Happy holidays!

Don B.
12/2018
4.0
plumbing
  + -1 more
I thought it was great. He showed up when he was supposed to and did a great job. I would recommend them.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Culler Plumbing Services
Mr. [Member Name Removed], thank you so much for taking the time to review our work! We are happy to hear you were satisfied with the service.

Shaun A.
12/2018
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Dennis and his team at Culler Plumber are about as easy to work with as you can ask for. I have a couple rental properties and Culler is who I turn to when a job is outside the realm of my plumbing expertise - which is most things beyond a faucet repair. Coordinating plumbing services with tenants has not been an issue since Dennis' admin staff handle everything from top to bottom. I recently had Culler do a water heater repair, as well as other general maintenance items to get a property up to code and "water-tight". They completed the job in a timely manner, with minimal inconvenience to me and the tenants.
Description of Work: General Plumbing Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Culler Plumbing Services
Thank you, [Member Name Removed] for your positive review. We appreciate your repeat business and, as always, it has been a pleasure working for you. Thanks again!

David T.
08/2017
1.0
plumbing
  + -1 more
Charged $200.00 to say it could be fixed for $1700.00. Took him all of 5 minutes, did absolutely nothing and didn't honor their coupon. Will never call them again, nor recommend them.
Description of Work: Leak in basement, no water. Called them, took well over an hour to get here.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$200

Response from Culler Plumbing Services
Mr. [Member Name Removed], We apologize that you were not happy with our service. The charge for your service call was our weekend Sunday charge of $199.95. This pricing was expressed up-front when the appointment was booked. Unfortunately, if you do not wish to move forward with service recommendations the dispatch fee is still charged. This information was also given at the time the appointment was booked. It is important to our company that our technicians have time to spend with their families and that is why we have emergency dispatch fees after hours and on the weekends. We do not honor coupons during these emergency hours. If a coupon is mentioned when the appointment is set, this information is also given. We hope you can take this information into consideration and give us another chance for your future plumbing needs.

daniel U.
08/2017
4.0
plumbing
  + -1 more
spend good part of evening waiting for tech to arrive all worked out okay
Description of Work: water heater was not working to my satisfaction

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Culler Plumbing Services
Mr. [Member Name Removed], We very much apologize that you were left waiting for your technician to arrive! Unfortunately, he was stuck on a previous appointment and could not get away. The technician could not leave the previous job with work unfinished, which can sometimes happen in the service industry. We do our best to scatter appointments appropriately, but some services can take longer than expected when the technician gets the work started (unforeseen difficulties, etc.). Thank you for being patient with us and we are so glad you were happy with the service!

Annette A.
01/2017
5.0
plumbing
  + -1 more
Very smooth and efficient. Dennis was friendly and professional. He took the time to explain all the work that he would perform. He was also accommodating when my mom added an extra task to be done. The work took 5 hours only because he had to go back and get the correct part from the plumbing store who had given him wrong item (not his fault). Will hire him for 2 additional jobs to be done later this year. You won't be sorry hiring him!!!
Description of Work: Drain snaked in basement bathroom, cut out old valve and installed new valve in tub bathroom, remove shower fitting and installed new shower fitting, and installed new shower head with hose attachment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

daniel U.
01/2017
4.0
water heater repair
  + -1 more
technician arrived but to almost whole evening for him to arrive due to travel appointment ahead of mine , but after making phone calls to company all worked out okay problem was resolved no hot water issues any more after repair completed, plus representive followed up with me on how water heater working which i appreciated.250
Description of Work: water heater hot water problems

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

craig M.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Office was very friendly and helpful. Tech was great answered questions gave prices before hand and explained options. went above the call by providing a couple other services without charge. gave est. on future optional work. he took his time to do the job right and explained that return calls on the same job are not what the customer or the wants. No one ever wants to call a plumber but they are my go to company for service and have recommended them to friends.
Description of Work: repaired washing machine faucet and plumbed kitchen sink snaked pipes to sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

Donovan F.
04/2016
5.0
plumbing
  + -1 more
Realized we had a water leak and determined that the leak was outside of the house. Called Wednesday at 7pm (only ones to answer the phone after 5pm). Very polite on the phone, they scheduled an appointment for 830 the next morning. Arrived on time and assessed the problem. Shut off the water and worked up a contract detailing the work to be done. Brought back the equipment to dig up the yard to get to the main line. Removed the bushes without damaging them. Drilled a hole around the main at basement wall. Replaced the main line with a new polymer line (think that's right, not a copper line) and new ball valve. Inspected all the work they had done, checked for leaks, then patched the hole in the wall and put the yard back and replanted the bushes. Cleaned up their work area. All said and done within 6 hours............... Thank you very much for a job well done...........Thanks to Angies List I received a 10% discount.
Description of Work: Water main line replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Culler Plumbing Services
Thank you so much for your great review! We are so glad that we could help you out and that you were pleased with the service.

JOAN D.
01/2016
5.0
plumbing
  + -1 more
It was very simple and only took about 10 minutes to fix. The faucet had been set so as not to scald anyone.
Description of Work: Repaired shower faucet that would not move to "hot" water

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Culler Plumbing Services
[Member Name Removed], Than you for your positive review! We are appreciative that you took time out of your day to give us feedback on your service. Hope you are enjoying your new year. Thanks again, Culler Plumbing

Don H.
11/2015
5.0
plumbing, water heater repair
  + 0 more
OVERALL. Excellent and professional service. We recommend and will use Dennis again! NOTES - Second home owner; first time work on these projects; first time working with Dennis. - After reviewing each of the jobs, Dennis explained the work and provided an initial estimate which I approved. - Friendly and professional, working with Dennis was a pleasure! - Dennis welcomed me tagging along and thoroughly explained each project as well as provided advice on our aging water heater (versus replacing with a flash heater). I felt confident in his skills and learned a lot. - The shower repair was a bit challenging as it appeared it had been worked on previous to us causing problems with the repair which Dennis explained and solved. Dennis corrected the earlier actions to prevent any future repair problems. - Dennis left the work-sites perfectly clean, ensured we understood what he did (I did because I followed along), answered any questions, and fully explained the invoice plus follow-up (below). VISITS TO SUPPLY STORE. Due to the age of our fixtures (~10 years old), Dennis didn't have those particular parts on hand so he made two trips to the supply store to ensure we had exactly the correct parts. BILLING. Dennis uses a web-based billing system which is quite efficient. I signed for all work requested (prior to start), post work, and paid with a check (also accepts all major credit cards). I had the invoice in my email before he lest the house. This system also allows Dennis to track all jobs done at our location. FOLLOW-UP. Dennis said that we should expect a follow-up phone call within 2 weeks to ensure the work is still up to standard. Nice touch.
Description of Work: Dennis performed 3 services for us in one visit that took about four hours: 1. Fixed leaking shower (replaced Delta Faucet shower cartridge). 2. Fixed leaking kitchen sink and did preventative maintenance. 3. Connected a dual sink to the drain in our utility room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Response from Culler Plumbing Services
[Member Name Removed], Thank you so much for the very detailed response! We are so please you had such a great experience with our company. Thanks again, Culler Plumbing

Alice S.
10/2015
5.0
plumbing
  + -1 more
Same day service, fixed so it works, pleasant worker....price a bit high, but that's to be expected for plumbing these days. Very satisfied customer with no complaints.
Description of Work: Toilet wasn't refilling properly, needed new flush valve. Plumber replaced and now it works properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Culler Plumbing Services
Thank you so much [Member Name Removed] for the great review! We really appreciate your business and hope you will keep us in mind if you should experience any future plumbing issues. Thanks, Culler Plumbing

Barbara H.
09/2015
5.0
plumbing, water heater repair
  + 0 more
Dennis was on-time, very professional and did whatever it took to get the job done! We were very happy with his work... and have him on our schedule for another project we've been putting off, waiting to find the right person for the job! Price was fair... He gave us a discount as first time customer who had a service over $300.
Description of Work: Dennis removed an old non-functioning water softener that the past owner had left behind (still full of nasty, smelly salt!) and hauled it away. Then he repiped the water lines and installed a hose hook-up so we can have running water where we need it. He also drained our two electric hot water heaters and installed two new anode rods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$821

Response from Culler Plumbing Services
[Member name removed]- Thank you so much for taking the time to fill out a review for us! We are so glad you had such a positive experience with our work and we'll be seeing you soon! Thanks again, Culler Plumbing
    • 1(current)
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Contact information

423 South 5th Street, Caseyville, IL 62232

http://www.cullerplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Excavating

FAQ

Culler Plumbing Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Culler Plumbing Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Culler Plumbing Services does not offer free project estimates.
No, Culler Plumbing Services does not offer eco-friendly accreditations.
Yes, Culler Plumbing Services offers a 5% senior discount.
Yes, Culler Plumbing Services offers emergency services.
No, Culler Plumbing Services does not offer warranties.
Culler Plumbing Services offers the following services: Emergency plumbing, drain cleaning, camera inspections for sewer lines, water jetting, excavation- repair or replace, sewer lines and water services. We also offer service on: Water heaters, faucets, outside hose bibs, water softeners, toilets, garbage disposals, bath remodels, sump pumps and sewage ejectors, gas lines, and fire places.
Septic tanks, mobile home plumbing services

Contact information

423 South 5th Street, Caseyville, IL 62232

http://www.cullerplumbingservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day