Whitetail Landscapes Inc. is a family owned and operated, fully insured landscape and snow removal contractor. We handle commercial and residential accounts serving the Northwest Suburbs of Chicago.
Services we offer
Our services include landscape design, installation, soft and hardscapes, seasonal landscape maintenance, landscape lighting and snow & ice management. We are dedicated to providing our customers quality professional service, reliability, excellent communication and competitive pricing. Give us a call for a free estimate for your next project!
The landscaping we had done was beautiful. We were told that there was a one year guarantee on the plants. This spring we saw that the back half our Japanese Maple was dead. My husband sent him a picture with an email and had also left him a message. I have called several times and have never heard back from him. Their only business number in print is Kyle’s cell phone. He NEVER returned any calls. Although the landscaping was beautiful I would never use them again due to their poor customer service.
Description of Work: Landscaping on both sides of the house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$3,500
Candy C.
09/2021
5.0
landscaping, hardscaping
+ 0 more
I would hire them again. It was amazing to see the transformation of what was there to now having a space i can actually use. Thank you Kyle and your crew.
Description of Work: They created thebmosy beautiful paver deck. Also they work on my timeline.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Jennifer B.
09/2020
1.0
landscaping
+ -1 more
I'm dealing with dead grass even tho I watered per instructions, applied weed and insect treatments. I'm basically being accuse by Kyle (owner) that I must not have followed the directions. The fact of the matter is that my old lawn was NOT properly prepared by Kyle/his employees before installing the sod. According to his proposal, he was to install NEW top soil. Instead he unilaterally decided to use the OLD topsoil from my parkway - and area that was clearly damaged by weeds and/or insects. After doing a little more research on how to PROFESSIONALLY install sod, starter fertilize should've been incorporated into the soil, 2-3 inches deep. There is no way that this happened to my lawn as I'm discovering now. In the process of adding new topsoil and incorporating it in to my lawn, I'm finding old roots from trees or bushes that must've been in the soil for many years before I owned my home. If Kyle/his employees actually done this - or at the very least, tilled my lawn to break up the soil - these roots would've been chopped up and I wouldn't have had to deal with them myself. After a few emails back and forth, Kyle offered a $25 refund - off at $1600 bill. Seriously? Plain insulting. I asked for a fair refund and now Kyle has decided to ignore my request. I'll be spending the next week or so posting my opinions where ever I can.
For years we have trusted Whitetail Landscapes with all our landscaping needs. Without a doubt the quality of work performed at the fair quoted cost provided keeps us with the Whitetail team for each project, every season. If your looking for a trustworthy landscaping company in a industry full of unreliable outfits, Whitetail Landscapes is excellent.
Description of Work: Landscape Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
candace B.
06/2018
5.0
landscaping
+ -1 more
Great, very effecient and professional service. Landscaping is beautiful and better then I envisioned!
Description of Work: Landscape desgin
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
08/2017
5.0
landscaping
+ -1 more
great - easy to work with, professional, great attention to detail
Description of Work: landscaping along new concrete driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric A.
09/2016
1.0
lawn service, lawn treatment
+ 0 more
Bad. This company has no clue of what customer service is. Almost Every week they would fail to do what we contracted for. When l brought it to their attention, all they did was make excuses. The last straw was when I was told that their small mower was broken and their big 52" mower wouldn't fit through my gate. When I told them that my gate was 60", I received no reply. They finally broke the contract. I'm so glad they did. I now have a lawn service who puts the customer first.
Description of Work: Lawn care. Mow, trim, weed
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$187
Response from Whitetail Landscapes Inc
In our defense we corrected every single "issue" Mr. [Member Name Removed] had and we made multiple visits and spent additional time to go above and beyond what his supposedly issues were. Yes unfortunately our machine went down and we had to skip 1 week of service but came back the following week and spent extra time. Yes we did have to break the contract because our company does not stand for verbal abuse from customers. Which happened on multiple occasions from him and his wife, in which 1 situation he put his hands on my employee. I just had enough of it and had to break the contract in the middle of the month and I refunded him fully for the entire month.
Paul V.
06/2016
5.0
landscaping, hardscaping
+ 0 more
Kyle is very pleasant to work with and his team took extreme care not to damage the existing landscaping or the house. The work was done in a timely fashion and Kyle kept me well informed on the progress and sent photos and questions regarding the progress via text message. I would definitely contract Whitetail Landscaping for my next landscaping project which will be an extension to my existing patio
Description of Work: I had Whitetail Landscaping complete a clean-up and redesign of the landscaping around the front of the house and both sides. Kyle is very knowledgeable and was able to turn what I was thinking into a fantastic landscape
Kyle and his team at Whitetail Landscapes were fantastic. We couldn't have asked for a more professional, easy-going, and accommodating group of people to make our design come to life. From our first conversation to the last day of install, there was a constant and open line of communication. Kyle even planned the landscape schedule around the install of our landscape lighting to perfectly coincide. We had a very specific layout in mind and Kyle did everything in his power to make that a reality. The complete job included: - old landscape removal including large shrubs, mulch and volcanic rock - dig trench and install new drainage - replace mulch with several cubic yards of crushed slate (it was a big job) - create new pathway to front door - add new boxwood, karl forester, blue fescue, tufted hair grass, and karex - dig approximately 100 square feet 10 -12 inches deep to lay new patio - install in-ground fire pit - install all new steel and aluminum edging We ran into a few bumps here and there, but they were resolved quickly and collaboratively with a few brainstorming sessions! In short, we had a wonderful experience with Whitetail Landscapes and would highly recommend Kyle and his team to anyone seeking a landscape professional.
Description of Work: Complete overhaul of front landscaping and added a stone patio to our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
michael G.
08/2015
5.0
landscaping, lawn service, hardscaping
+ 1 more
My initial business with Whitetail Landscapes was simple cut and trim. I have since increased my business to full property landscape maintenance including multiple tree removal and install. This year we included our investment in a new patio installation. Whitetail has shown only the highest level of professionalism. Fair priced, honest, on time, and with lasting beautiful results. I've never had a situation when they have not treated my property as if it was their own. Thank You Whitetail!
Description of Work: Weekly landscape maintenance of my entire property. This also included patio design and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Eric S.
08/2015
5.0
landscaping
+ -1 more
I had a previous lawn service that I was not happy with. The previous company was not taking care of the lawn like they said they would and the property would always be a mess when they had left. I am so glad I switched to White Tail and I could not be happier. The lawn has improved tremendously! They really do a great job and the property looks great. I would highly recommend White Tail for any of your landscaping needs. They are a real professional company that go above and beyond to make sure you are happy.
Description of Work: Weekly Lawn Service and Fertilizer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
judith L.
08/2015
5.0
landscaping, lawn service, lawn treatment
+ 1 more
Kyle and Jordan are fantastic to work with, they always were in good communication with my husband and myself and they did great work! We highly recommend them!
Description of Work: They cut my 5 acre property on numerous occasions, cleaning up landscaping from weeds and trimming bushes, fertilizer and weed treatment
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Landscaping - Lighting,
Mulch and Topsoil,
Leaf Removal
FAQ
Whitetail Landscapes Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 3:00 PM
Whitetail Landscapes Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Whitetail Landscapes Inc does not offer eco-friendly accreditations.
No, Whitetail Landscapes Inc does not offer a senior discount.
No, Whitetail Landscapes Inc does not offer emergency services.
Yes, Whitetail Landscapes Inc offers warranties.
Whitetail Landscapes Inc offers the following services: Our services include landscape design, installation, soft and hardscapes, seasonal landscape maintenance, landscape lighting and snow & ice management. We are dedicated to providing our customers quality professional service, reliability, excellent communication and competitive pricing. Give us a call for a free estimate for your next project!