Randy returned my phone call, and even though I had just hired another company, he gave me his opinion on how the problem should be fixed. Gave me information on the correct products to be used which was very useful when I talked again with the company I had hired. I am sorry I did not wait for Randy as I am sure he would have done a great job.
Description of Work: Called regarding an estimate on fixing a leaking basement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Ellen C.
07/2013
5.0
basement waterproofing
+ -1 more
Randy responded very promptly. I called at 6pm and by 7pm he had contacted me. Came out within two days, it was not an emergency. Explained what he was doing and why. Would definitely recommend him..... My neighbor used him as well and was very satisfied too.
Description of Work: Sealed basement wall crack
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Kacey R.
06/2011
5.0
foundation repair, basement waterproofing, handyman service, drain pipe
+ 2 more
I called The Water Stoppers on a Wednesday in the late afternoon and left a message. Randy, the owner, called me back within minutes and actually met me within an hour or so. He evaluated the situation with my foundation crack, suggested a repair, then discovered two other issues that needed to be addressed concerning my water problem. He pointed out that an electric box leading outside had not been properly sealed and also showed me how our window well drain was not properly functioning. His quote was more than reasonable and he performed the entire repair on Friday, just two days after I first called him! Not only would I use Randy again, but I'll recommend him to anyone needing his services.
Description of Work: Fixed a crack in the basement foundation, properly sealed an electric box that connected to the outside, fixed the grade and drain in the basement window well to ensure proper drainage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation,
Handyman Services
FAQ
The Water Stoppers is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 12:00 PM
The Water Stoppers accepts the following forms of payment: Check
Yes, The Water Stoppers offers free project estimates.
No, The Water Stoppers does not offer eco-friendly accreditations.
No, The Water Stoppers does not offer a senior discount.
No, The Water Stoppers does not offer emergency services.
No, The Water Stoppers does not offer warranties.
The Water Stoppers offers the following services: Epoxy inject foundation wall cracks.