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Ryan Brock

Computer Repair

About us

I fix and upgrade computers, laptops, wireless networks part-time in the evenings and on weekends. I will walk through the entire process before I start and give you an estimate of how long and complicated the work will be. Typically around $50 per incident (unless unusually complicated or time consuming). I will come to your home or office if you prefer, based upon the incident. I have been a professional software engineer for 9 years and I have been fixing/upgrading computers for 15+ years. I live in Cary and will travel to the surrounding villages. Please provide small description of your issue and the best way to contact you.

Services we offer

OS & software upgrades, reinstall (linux, mac or windows), increase performance of a slow PC, hardware upgrades, diagnosis & repair, home wireless network, cable/DSL modem configuration, security and setup, removal of spy ware & viruses, hard drive recovery.

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

Check
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Janet W.
01/2011
5.0
computer repair
  + -1 more
My 6 year old PC basically stopped working. Ryan responded promptly to my call, made a home visit right on time as planned in the next day or so (and this was during christmas season, mind you), listened to my tale of PC woe, discussed possible/likely causes, and then took my computer with him to determine the problem. I believe it was the next couple days when Ryan called to let me know he believed the problem was the power source (altho as I am rather low-tech that may not be the correct term for it), let me know he was going to purchase a new power source, gave me the cost and verified I was okay with that. Then in a short few days (again..this was during Christmas-time) Ryan brought back my PC, set it up, and explained what was done. My PC was back and running. Then a couple days later, although my PC was still working, I found that I was unable to get anything to print via my printer. I called Ryan back, explained the situation, Ryan came out to my house again I believe the next day (by then it was right around New Year's- still holiday season), and spent an hour or so attempting to figure out the cause. When he couldnt pinpoint the cause, he took my computer with him again, called within the next couple days and explained what he had researched and what he planned to do, discussed his thinking process etc. He brought my computer back promptly in a couple days, showed me what was repaired, and explained the repair in the simple terms that, trust me, I need in order to understand such things. He added some new ports as for some reason the ports on my computer to which my printer connection would be made, were not working. Ryan spent some time discussing my options if my computer again failed, and ....my PC has been working fine since, and printing fine as well. Very professional, courteous, prompt, reasonable, knowledgeable.
Description of Work: Compuer repairs, replaced part on computer (power source?) , made 2 home visits to assess and took PC with him twice to perform further assessment, replaced ports which were not working. Basically got my PC back to running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lesley R.
11/2010
5.0
computer repair
  + -1 more
I was given an estimate from another company of over $700 to recover the data. This drive had very important pictures, graduate school work, and videos on it. Ryan was recommended to me and he was able to recover the data in a short period of time and e-mail it to me. Ryan is extremly professional and helpful. I highly recommend using Ryan Brock for your computer repair and servicing.
Description of Work: Ryan was able to recover data from a hard drive which had crashed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Melissa G.
10/2010
5.0
computer repair
  + -1 more
The service that Ryan provided was excellent. I really don't know much about computers, and Ryan not only repaired the issues I was having with my laptop, but he provided me with suggestions and tools on how to maintain the proformance level I need for the work I do. I would highly reccomend using Ryan for any computer needs to might have, no matter how large or small. He was the best priced and most professional person I contacted for the work I needed done on my laptop.
Description of Work: My laptop was performing at a very slow rate, as well as I had some error messages that always popped up when I turned the computer on. Ryan was able to fix all of the error messages, and make my computer run 10 times as fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    36 Duxbury Ln, Cary, IL 60013


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Ryan Brock is currently rated 5 overall out of 5.
    Ryan Brock accepts the following forms of payment: Check,Visa
    Yes, Ryan Brock offers free project estimates.
    No, Ryan Brock does not offer eco-friendly accreditations.
    No, Ryan Brock does not offer a senior discount.
    No, Ryan Brock does not offer emergency services.
    No, Ryan Brock does not offer warranties.
    Ryan Brock offers the following services: OS & software upgrades, reinstall (linux, mac or windows), increase performance of a slow PC, hardware upgrades, diagnosis & repair, home wireless network, cable/DSL modem configuration, security and setup, removal of spy ware & viruses, hard drive recovery.

    Contact information

    36 Duxbury Ln, Cary, IL 60013