About us
Business highlights
21 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesAccepted payment methods
Reviews
4.510 Reviews
Showing 1-10 of 10 reviews
JOhn D.
12/2017
countertops, fireplaces, marble & granite
+ 1 moreEXCELLENT COMPANY.. HIGHLY RECOMMEND. Very Professional.
Description of Work: Multiple Countertops and Fireplace surround.
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Yes, I recommend this pro
$10,000
Dave B.
04/2017
countertops, marble & granite
+ 0 moreThey installed the counters in professional manner with the result looking great
Description of Work: New kitchen counters
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Yes, I recommend this pro
Dennis O.
03/2017
marble & granite
+ -1 moreExtremely well! All phases went smoothly!
Description of Work: New kitchen countertops.
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Yes, I recommend this pro
Fuad P.
03/2017
countertops, marble & granite
+ 0 moreThey are capable of doing a very good job, but not at the expense of going into overtime. They made some cuts on site that were wavy, and they cut one of my sink openings too small and chamfered the top of the opening so that the sink would fit, but I had to get creative with the clips that hold the sink down. One of the window sill pieces has an uneven overhang.
Description of Work: Granite countertops and backsplash.
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$10,000
R G.
03/2015
countertops, marble & granite
+ 0 moreBest part is you pay half down and then the rest after the job is done. Owner is nice and it's a local business. But the final product? Not completely satisfied, Granite seams are often a point of concern. How many seams are normal? How should they look? The final product is not the same as the display in the showroom. So please bear that in mind. Would I use them again? probably not. They are the cheapest in the area though, so the decision is yours.
Description of Work: Replaced counter top and back splash.
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$3,500
Response from The Granite Factory
ALEX P.
06/2014
marble & granite
+ -1 moreNothing but positive experience with Granite Factory. Their showroom in Carpentersville was clean and easy to see different slabs in. People were very knowledgeable and easy to deal with. Product was cut perfectly and installed without any problems. They also built a very nice backsplash under the window behind the sink. Our GC sent us to them, and we liked them so we didn't bother shopping around on price. We'd done another granite project a few years ago, and their quote was close to what we expected. The sink and faucet we bought from them was also the same price at abt, so I knew they were being fair. Would highly recommend going to see them.
Description of Work: Supplied, cut and installed granite countertops and sink in kitchen
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Yes, I recommend this pro
$5,100
lauren D.
05/2014
marble & granite
+ -1 moreunknown
Description of Work: Lars, Sven and the rest of the team are amazing! Our granite is beautiful and they did a great job with helping us design our kitchen! I definitely would recommend them for any granite job
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Yes, I recommend this pro
$5,000
Mary A.
05/2014
marble & granite
+ -1 moreEverything went well
Description of Work: Was looking for granite. They were very professional and helpful, but just didn't have what I was looking for. They took time to explain everything. If I again would be looking for granite, I certainly would check them out. Very nice show room and very professional.
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Yes, I recommend this pro
Michael C.
12/2013
marble & granite
+ -1 moreTerry and Sven were awesome to work with. Sven had some very good recommendations for the edges and styles to match our new cabinets better. Terry suggested the island use a mitre cut edge which looks incredible. mite cut costs more but worth it! Also most places don't know what it is or unable to do it. highly recommend this local business.
Description of Work: kitchen counter tops
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Yes, I recommend this pro
$4,000
jill E.
03/2012
marble & granite
+ -1 moreVery smooth. No problems. All the gentlemen who came were professional and safe.
Description of Work: Granite kitchen counter tops and back splash.
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Yes, I recommend this pro
$6,000
Contact information
130 S LINCOLN AVE, Carpentersville, IL 60110
http://www.granitefactory.netService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Countertops and Backsplashes,
Fireplaces
FAQ
The Granite Factory is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
The Granite Factory accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, The Granite Factory does not offer free project estimates.
Yes, The Granite Factory offers eco-friendly accreditations.
No, The Granite Factory does not offer a senior discount.
No, The Granite Factory does not offer emergency services.
Yes, The Granite Factory offers warranties.
The Granite Factory offers the following services: Granite, Quartz, Marble, Soapstone, Quartzite, Natural Stone, Recycled tiles,
Corian, Cultured Marble, Wood Counter Tops
Contact information
130 S LINCOLN AVE, Carpentersville, IL 60110
http://www.granitefactory.netService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM